This review is being left for Nicki Davis. Wanted to say Thank you for taking care of my Beloved rabbit Grace you did all you could in helping her and us to make her life as comfortable as possible.... Voir plus
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Lisez les avis des autres
Receptionist staff are rude, is there any need to speak down to customers regarding pet care? Whilst talking to the lady booking my cat in and she was being rude the other two staff members were looki... Voir plus
Very welcoming reception staff, vets and nurses are simply amazing, they genuinely care about their patients. The place is spotlessly clean and I've never had a bad visit, and I'm there alot! Compared... Voir plus
I could reiterate whats already been expressed through other one-star reviews till I'm blue in the face. Unprofessional, untrustworthy, cold and cruel comes to mind. But I think the most notable thin... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
24 hour emergency service
Coordonnées de contact
Watford Road 87, B30 1NP, Birmingham, Royaume-Uni
- www.oaksvetsbirmingham.co.uk
2,8
Moyen
44 avis
Aucune trace de demande d’avis
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Great vets
I have used this fir all my dogs for about 5 yr I have had no issues I will only see Rebecca as see tells it as it is no pussy footing around which I like i fully recommended this vet . She owns animals and only advices whats best for the animal
16 janvier 2021
Avis spontané
Awful
Awful! Most of staff are friendly but left due to Rebecca. This vet needs to learn some social skills or just how to speak to people. Very rude and uncaring.
Now changed vets & MUCH happier
10 juillet 2020
Avis spontané
cctv needed in vet consultation rooms
cctv in vet consultation rooms, this sure will encourage vets like Rebecca to follow rules and not cause significant stress to clients,misleading them; lying to them about what they can or can not do. Cameras create evidence and allow RVC or Police to view misconduct from vets who deny this, take licenses off where necessary,those certain vets are taking advantage of Clients.Naming Rebecca, This woman blocked me on email for making a complaint.she was being rudem her secretary Michelle ordered me to ring in explained my phone is in for repairs. Michelle again ordered me to buy a new phone. she undermined me.See told me I will not be getting my Medical notes If I was abusive,Emailed back told her Do not lie to me, I have been throug this before and obtained my medical records for pets for the last 10 years, I know my rights. she behaved immature,mini me of Rebecca.I was rude back told Minnie that both need more training, Learn to listen to Clients concerns or complaints raised through email.Rebecca should retire; she is emotionally unstable; stiff necked. I requested medical records that Rebecca is obliged to hand over via email within 20, I had strong negative energy from her rude reponses, She was not responding to my complaint accused me of having a none genuine complaint. that vet is unfair witch barely gave me a chance This woman will be getting no respect from me. I will be sure to tell trading standards about poor service and misconduct. Not allowed to block clients during a complaint protocol.This woman does not deserve to be a vet if all that has been done during the majority of her career is encouraging clients to sign papers and murderpeoples pet,or tricking you what suits her and is less time consuming for Rebecca.
8 mars 2020
Avis spontané
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