oceanparking.co.uk Avis 

This company exists only to pile misery on to the general public. I did mention in one of my letters to them that there are far more rewarding ways of earning a living. Can you imagine going to a social gathering and saying "I work for Ocean Parking". The shame would be unimaginable. To most people.
Stars? None, but then you don't offer that as an option.
Don't park at Milton Keynes shopping centre is my advice. There are more welcoming shopping centres in the country but while MK farms out part of their car park to these shysters it is best avoided.

If there was a zero stars I would have put that. Called in to Towyn and parked on Knightlys on our way home from a lovely few days in Conwy. Where we had no problems paying for our car parking. We have in all our years in driving ever failed to pay car park charges. At Knightlys we tried to pay at machine but couldn't pay by card. My husband went across to one of the shops to buy something to get change. In the meantime I was trying to pay online. Finally managed to get to pay online but husband was back at machine and paid for our 1 hour parking there. We have now been fined for overstaying. Apparantely we went in at 1059 and came out at 1211. We appealed but it was rejected. Now, we could appeal higher but if we do we will not get the reduced rate of £60 so have given in.
Just be aware and know they take your time there from when you enter. Not when you park or buy your ticket.

Avoid these car parks! Got fined 100£ for entering car park, spending 8 minutes and leaving after I decided not to park here.

If you see Ocean Parking anywhere near a car park I strongly recommend you avoid it like the plague. Unclear signage and contradictory rules abound. I got caught out by the option to park for free if you register your vehicle at the Customer Tablet at the entrance of the M&S Food Hall. After using the tablet to the best of my ability (l’d been stung before) and confirming my car on the system (it shows you a picture of your vehicle). I was met with a fine for £100. It took them a week to view my another to throw it out with no option to follow up with a human being. Utter ghouls!

They took a double payment for parking in Bristol and have refused to refund one of the payments. I have raised a complaint via my credit card company. Their customer service is terrible.

0 stars. Disgusting company who are conning unsuspecting visitors the to peel centre, Gloucester. 2 hr stay , no signage displayed, Penalising Blue badge holders who simply cannot complete basic shopping tasks in a 2 hour period. £100 fine - utter disgrace of a company, complete scumbags. They know what they’re doing. Shame Glos city council are in bed with them and don’t stand up for their people.

0 stars. This company are lying cheating con artists. Never use an ocean car
park. Scum bags.

Disappointing, but hardly surprising given the complete non-value company that Ocean Parking is. Whoever reads this, just know your current role in your career is utterly useless and you're better than this. You've generally a limited amount of time on earth and you're spending it doing this nonsense.

I'm going to begrudgingly pay the £60 fine because you're a private company and any review of an appeal will which result in the independent body referring to your rules and upholding your charge. I know how the system works and it's not impartial at all.

You have an appeals email address which isn't actually for appeals as your response is to uphold the fines anyway - so really I assume you only have this mailbox for legal reasons. Out of curiosity, on what grounds is an appeal even successful? Because all you're going to do is quote your rules and uphold them regardless.

I imagine the most common mistakes for appeal are;

1) Picking the wrong car if you have more than 1 in the app
2) Picking the wrong car park
3) Exceeding the time you paid for

In my particular case all I did was choose the wrong car park on the Ringgo app, as evidenced. I picked the correct car & arrived and left in the paid time, just for another nearby car park in Stockport which I've never been to before.

I honestly can't believe that your company is so grim that they're going after drivers mistakes like this but offer a 'discounted' extortionate rate of £60. It really puts a huge dent in most people's budget.

As per your records, this is also my first 'mistake' with any car parks managed by your lot.

Your company's goal & aim is to wait for mistakes before they 'go for the kill' and issue economy boosting shoppers with heavy parking fines, which detracts from the money available to improve the economy.

The most ridiculous part of all this is that I actually paid for the parking - so I still paid your company the correct amount. It's amazes me that you cannot simply acknowledge that and write off the fine given it's a simple admin error.

I'm not going to expect any response but I'm going to find some decision making level staff at your company and send this complaint to them to make them aware that the appeals mailbox is being used in this way.

I also won't expect any response from them either but at least I've said what I've said to them instead of the abyss of the appeals mailbox.

I don't need to repeat what hundreds of people already mentioned. I will never shop at this place again, and I hope many people will do the same. Hopefully then shop owners will do something about these criminals. The town should have already done something?

The open air car park at the Pavilion, Abbey Road, Llangollen was run by Denbighshire C.C. until May 2025 but is now managed by Ocean Parking. Previously it was possible to wait on the car park for a short period without charge but when I visited I received a PCN for £100 for 20 minutes unpaid waiting. I think that the warning signs are too easy to miss !

Zero stars. Fined my disabled mother who had her badge on display (and always does). She called and they said the colleague assumed the badge wasn’t hers and she was using it fraudulently and that he didn’t approach because “they are worried about abuse”… from a lone, small 62 year old disabled woman? Behave! Even if it was on a day that her mobility wasn’t too bad, not all disabilities are visible! They also only sent my mother 2 photos of the back of her car, while stating they do also have a picture of the front of the car in which her badge is clearly visible. Why are they withholding that picture? Shady company. Clearly targeting vulnerable people. I plan to approach the worker with many questions when I see him!

Disgraceful company, literally stealing money from people. Parked at the Centre MK, went straight to the machine and paid £10.50 for four hours. The machine did not dispense a ticket but a message on the machine informed me that payment had been received. Returned to the car well within the four hours, only to recieve a £100 penalty two weeks later.

Went through the appeal process and sent screenshots of the payment from my banking app. Appeal was flat out rejected, saying that they had no records of my vehicle’s reg being entered.

Literally every review on here is 1-star, which should tell you everything you need to know. If you see a car park operated by Ocean Parking - AVOID. Let’s but these scam artists out of business!

If there is a company that deliberately steals from people, it is called Ocean Parking. A fine of £100 for spending 5 minutes delivering to customers in the very building they claim to provide services to. It is simply stupid to make a deal with a company that seems more like a diabolical pact.

Absolute crooks!! Sent my partner a £100 parking fine for a car we had sold months before to a salvage person. Even though we explained to them that the car was sold and there had been a issue/delay with the DVLA transferring ownership, sent proof from DVLA and also proof we weren't even in this country at time of offence (on holiday!), they ignored this and within weeks had passed the debt to a collection agency! NOW £170!!! Disgusting company who will do anything to get money from you!

This company deliberately send their PCN to your home late and they will make sure you will fail to get your discount rate for paying the PCN once you receive your PCN letter. The IPC also useless and they will support all the claim from operator even though you provide everything you were out of town when this operator sent you the PCN.

I’m writing this review as I am appalled at Ocean parking.

I have just finished chemotherapy and am taking cancer medication that requires me to have no control of my bowels.
I pulled up in a bay and displayed my disability badge and explained to the parking attendant I was in desperate need of the toilet.
He became very argumentative and stated that he didn’t care what I needed.
I left my car and proceeded to the toilet, obviously returning back to my car with a note on saying I would be fined.
I have contacted Ocean parking to appeal this ticket due to my condition and they have not granted this.
So now having to appeal again to the IAS.
Absolutely disgusting behaviour from you Ocean parking.
I hope you never have to encounter what I’m going through you inconsiderate humans.

If I could give a zero star review I definitely would. I took my niece and nephew to Shere for a day out, I parked and paid for the car park for 5 hours. I left more than half hour before the deadline and they sent me a fine of £100 stating I didn't pay for the car park. I sent them a screen shot of the payment from my bank app and they said that yes, I did pay for the car park but I didn't type my car plate correctly, so even though they knew and admitted that I did pay the car park, they told me I still had to pay the fine and as a gesture of good will, I could just pay £20. This company is stealing money from people and is discouraging people from wanting to visit the area for fear of receiving unjust fines. You are thieves!!!

Like others a 0 rating would be useful. I don't live in Stockport and visited Peel Centre to go to M&S food. Used the validation machine and saw my car on screen and believed I had done it. £100 PCN arrived (reduced to £60 if paid quickly). I appealed and was turned down as you have to apparently also validate on a pay machine outside, but was not clear. They also claimed that my reg had not even been entered on the instore tablet. Given an extra 14 days to pay £60 - but if go to independent appeal and don't win it will be £100. Also threatened with legal redress if I don't pay. Parking for two hours is £1 (or free if validated - twice) I parked for just over 30 minutes. Extortion!

I'd give 0, but that's not an option. Atherton train station car park, only 1 disabled bay that was occupied, so had to use a normal bay in a very packed carpark. Unfortunately as I'm disabled and need room to get out of the car, my front passenger wheel was on the white line, resulting in a fine. Yet I've clicked to appeal, to get the screen that says I cannot appeal because of either paid, cancelled, voided or with debt recovery

I wish I can give 0 , this company is stilling our money by power of low , I was in Ruach City Church trying parking in Kilburn nw6 to park my car , the parking was full , I have to wait for empt bay to park my car , I was waiting on my car for over 20 minutes then I left because taking long to get empty place , after weeks I have received a Parking Charge Notice of £100
I did make appeal and explained what happened the wasn’t interested about the true , the wasn’t interested just to take my money , the cctv on the parking side , the will take them 2 minutes to founds out the true and see the parking was full ,
The must things making very unpleasant this is happening at church parking , I have to pay £100 from my kids foods
Will done ( Ruach City Church)
Will done ( ocean Parking )