Ofgem Avis 

Not fit for purpose

David was great and provided useful and helpful advice 👍

I thought they were supposed to sort out poor customer care etc. 9 months ago I asked OVO to change my microgeneration FITS account to another supplier. Apparently on the database, for which Ofgem are responsible, apparently, it showed 1kw instead of 0.96 being available through the solar panels. The new energy supplier was unable to do anything because OVO had the incorrect amount in the database. OVO refuse to correct their error, Ofgem have no control as they seem to have no power over OVO. Service is abysmal, it has been 9 months for the sake of correcting 0.04kw. No one seems capable of sorting it out. What happened to customer care in this country.?

Ofgem is a complete waste of time

Ofgem are frauds and should be sanctioned. Giving them the power to control engine prices increases and they do nothing for the customer. Raising by 4% because you have no back bone.

As an organisation they are simply there to help and serve the energy companies interests. Government needs to do something about them for the good of the people

This company is not fair when they allow energy company's to change their prices weekly. The government should look into why ofgem keep allowing companies to change their prices weekly every time I go onto USwitch the price always goes up.
Ofgem are not there to help consumers but the energy companies. Shame on them.

Shouldn’t be a star! These thieving leaches are responsible for stealing via standing charges whilst there chief executive fills his pockets to the tune of £300.000 per year! Greedy thieving scum!

Does nothing for consumers. Fails in every possible way to fulfil is duties to regulate energy companies

These fraudsters are good for nothing and the price cap bull s h i t e is only for these to pocket from it like the frauding government in this shithole of a country

Another company needs to take over Ofgem. They are letting the energy suppliers charge more. Its 💯 obvious that Ofgem are getting a back hander for allowing this. We need a company that's there for the millions in this country who are struggling. Disgusting how Ofgem are allowing this. Its all about maximum profit worst company in Britain 😡😡😡😡

Ofgem say “We are the energy regulator for Great Britain. We work to protect energy consumers, especially vulnerable people, by ensuring they are treated fairly.”

In practice, Ofgem protect energy providers, not consumers, and especially not vulnerable people. If Ofgem had any intention to deliver for energy consumers, they would address and resolve the issue of inflated and disproportionate standing charges.

Pointless of having a system that is against

Terrible they side with the supplier and don’t take any notice what you tell them plus they ignore your concerns and don’t care if you have been treated bad by British gas thanks ofgem useless company

I registered with the energy council 4 years ago. It's relentless the spam calls. Ive tried to stop them blocked them and they keep coming. I rang the London uk number on their website to ask them to stop calls and report their disgusting behaviour and bad attitude to me...and it says it's not recognised i guess they dont likesoam calls either. The people are vile speak over you and call you rude when you tell them to stop calling. Oh the irony....I don't rate their service it was useless. My advice don't register unless you want to receive silent calls and various calls forever more. Ive asked them politely to take me off the call list now im going to be nasty because they are. They are so unpleasant and unprofessional

Should be ZERO stars because they are corrupt criminals

Allowed British Gas lite to bully and extort my small business, they processes are archaic and difficult for a reason, so their pals and funders aren’t found out and the profits keep rolling in - shameful

Avoid, Avoid, Avoid - scammers do not let them change your meter, don’t listen to there bills they are wrong

As with many people on here charge triple our usually consumption, took it to the ombudsmen but they are in league together to EXTORT people of their money

They have reported missed payment to our company credit file while the ombudsman case was open… also illegal

They threaten you with bailiffs and service cut off

An utterly corrupt company who only now care about profits for the CEO and share holders once again they have allowed prices to go up and another year of record profits what other reason is there and then greed they are not fit for purpose and the people running it need to be investigated for corruption.

Put another supplier out of business me thinks.
I have a contract with tomato energy who for the last 2 years have supplied me with electricity only at a very competitive rate. They are only a small company and it appears they were struggling financially a nit, so instead of helping them, and their customers, Ofgem wack them with a gbp1.5 million fine and then hand over their customers to British Gas a company I have had inappropriate service from the past and will not touch with a barge pole, so to speak, for very good reason. Don't want to allow these little upstarts to muscle in on the big boys profits do we! I am currently abroad and will dump British Gas quite rightly as soon as I return to UK at end of year. I would encourage all other unfortunate Tomato customers to do likewise as I am sure they will be able to get a better deal by so doing. Happy Switching!

I think the reviews say it all.
If.a private company had reviews like that they’d either do something about or close down. In fact they’d be forced to close down.
What is so infuriating is that energy companies and also MP’s offices, suggest you approach Ofgem to sort out overcharging and ever increasing problems.
Ofgem ARE the problem because they don’t do their job properly and energy companies know that.
Tax payers actually have to pay for this level of incompetence although of course they are also funded by energy companies, as is the energy omsbudsmen, so hardly impartial.

One of the roles of a regulator is to look after consumer interests. Yet they seem to have no interest in the actual concerns of consumers. I realise they do not deal with individual complaints but they seem to have no interest in consumer concerns. When I asked where to take my concerns about the national energy database, ECOES, they had no answer. I asked do you listen to concerns brought up by an MP, no. By the Ombudsman, no. Just another way of using up the tax payer's money to keep employment high for mediocre graduates.