I thought they were supposed to sort out poor customer care etc. 9 months ago I asked OVO to change my microgeneration FITS account to another supplier. Apparently on the database, for which Ofgem... Voir plus
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I am totally dismayed at Ofgem supporting profiteering over the lives of the citizens of the UK. At a time when energy companies are announcing record breaking profits, forcing these increases on the... Voir plus
Ofgem are an utterly disgusting & despicable organisation, it's entirely obvious their purpose is NOT for consumers!!! 🤬💩 Please advise why an increase on energy prices is required this 1st quarter... Voir plus
The whole industry needs a complete overhaul. These lot probably have shares in British Gas and the others which is why they allowed them to make multibillion pound profits. Absolutely disgusting.... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The Office of Gas and Electricity Markets, supporting the Gas and Electricity Markets Authority, is the government regulator for the electricity and downstream natural gas markets in Great Britain.
Coordonnées de contact
Etats-Unis
- www.ofgem.gov.uk
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We seriously as a country need to pull…
We seriously as a country need to pull our fingers out and stop this corruption of government and businesses. Ofgem are paid highly by other corrupt companies (energy firms, political parties and so forth). Why do we simply sit back and allow these rich peers to get richer when the poor get so poor they can't even afford to warm their house. We've got pensioners who fought for our rights yet as soon as we say something, the government pass a new legislation to stop us speaking out. We can't get into groups to protest because yet again the corruption stops us doing that.
Get this lousy Tory and labour system out and bring in public rule. Let us decide what we want for once and not those who have so much money it can't be spent.
Waste of space. Get rid.
I do not see what they do to protect the public from exorbitant utility charges? Surely they can set low energy caps if they see utility companies making excessive profits? Get rid of them and save the country a fortune in Ofgem wages!
Not a single positive review on here of…
Not a single positive review on here of Ofgem, at least their workload will be light because people don’t bother to use them anymore because they know that they are spineless. I was about to and then changed my mind. Energy companies charging us extra cost because of the price of energy, yet I’m trying to be green and have solar panels, but the energy company do not increase the feed in tariff or the production Reward for me doing this. The regulator is obviously spineless.
A regulator with a brief to protect consumers yet turns a blind eye to industry malpractice
Human beings have a great capacity for wrongdoing. It’s an attribute that is unique in the world of life. We can and do make things worse, voluntarily, with full knowledge of what we are doing (as well as accidentally, and carelessly, and in a manner that is wilfully blind). – Jordan B. Peterson 2018
When the UK’s energy regulator outsources the work to investigate issues when energy company’s fail consumers, this results in OFGEM being able to wash its hands of any responsibility to make changes to create business best practices a reality. Why does this happen? Because the contract between the two business will always have limitations of the service to be provided. If this was an in-house service things can be more fluid/transparent and changes can be made quickly & efficiently.
As OFGEM only has reports in a statistical format, it’s very easy to hide the severity of complaints raised with the Ombudsman Service – Energy, this then hides what has become the norm within the UK energy market.
There is no way to escalate a complaint to OFGEM directly as they refuse to engage with consumers and as such are willing to turn a blind eye to some of the worst cases of the energy industry clearly abusing the faulty system the regulator has put in place.
When people keep perpetuating the lie there is nothing wrong, then change to improve the service will never happen. As such OFGEM are failing the population by protecting the energy companies and means it fails to follow the remit behind their existence.
Ofgem are a disgrace
Ofgem are a disgrace, paid by energy companies and getting big bonuses, they are not for the general public, more bosses getting rich off us.
The Great British failure …
Ofgem are simply enablers and get back handed deals with most energy suppliers. They laugh at most you people alongside energy companies, the MP for the energy sector is also involved. They all make money from everyday people ans understand they need to help each other not the everyday person. The ombudsman Ofgem energy companies and MP’s are all corrupt. #TheGreatBritishFailure
I have contacted this bunch now over…
I have contacted this bunch now over several months and also no assistance with these guys in regards to octopus energy I have told them of my disabilities and the ill treatment form octopus energy and they just do not seem to care, i have been dropping them needed information that will assist and they have not even had the decency to contact me, they say they are on the side of the consumer well i beg to differ it's clear and apparent they are not
Why aren't criminal charges against ofgem brought forward as yet.
Well well if it isn't ilegal activities by the regulators. The times article has seriously damaged the creditability of this department and I would rather put my faith in a shoe string when jumping off a cliff rather than believe what ofgem say. Threatening behaviour to the hard workokg journalist who were exposing British gas home break in's. Charged and sentenced. Simply ilegal. Pathetic.
Not fit for purpose
Ofgem are not fit for purpose. It gives very high salaries to the people who run it but does nothing for the consumers. It should be scrapped immediately as it is totally useless as are the people who run it. They can't or don't regulate anything. Must be the most pointless regulators in existence anywhere.
INCOMPETENT TO THE CORE
OFGEM THE INCOMPETENT REGULATOR SERIOUSLY NOT FIT FOR PURPOSE FOREVER SITTING ON THE FENCE WHILE ALL THE MAJOR UTILITY COMPANIES PROFITEER AT THE EXPENSE OF STRUGGLING SMALL BUSINESS AND HOUSEHOLDS. TODAYS NEWS RECONFIRMS THEIR PATHETIC EXISTENCE 😤😤
Absolute joke
I have asked OFGEM to step in with OVO as they owe me money from me leaving due to OVO's complete inability to run a decent power company. All OFGEM do is send you loads of emails telling you what you should be doing, having to wait 8 to 12 weeks before OFGEM will help. OVO owe me £125.91 but OFGEM just let them get away with it, doing nothing. The most useless set up I have ever experienced and need to be dismantled, as they are completely useless.
What is going on with ofgem keep…
What is going on with ofgem keep sending email and get the same email back. With wholesale gas being at a low time low for the last 18 months why are ofgem not doing anything. Same with the government. Time for this company to go and replace with something that's work for the people of this country
Absolute disgrace of an institution
Absolute disgrace of an institution. It is supposed to stop unreasonable energy price rises yet does Absolutely Nothing of what it is supposed to do. People get ripped to shreds by energy companies while having EIGHTFOLD profit increase! Should be disbanded and replaced by something that truly works.
How can Ofgem allow another rise in…
How can Ofgem allow another rise in energy.
Government please do something about this as it wont bring down inflation but will Increase deaths within tbe elderly communities.
Something not right about this regulator.
Sheer corruption
Companies like these should have no place on modern Britain but sadly they do people need to riot in the streets and hold these people accountable for any deaths of their loved ones not being able to heat there homes . But the fairy british public wont do nothing so it will keep coming
These criminals and the energy…
These criminals and the energy ombudsman have been paid off or told to side with the energy mafia's energy extortion racket as it's cost effective not fit for purpose
Absolutely Disgusting
Absolutely Disgusting, ruining the UK. They do not Care, because they are EVIL!, if they have any Ethic or Morals, they would get their s**t together,
but their Weak! , we need a National energy company, not a private for profit 1,
My energy company has put my DD bill up from £75 -£270 and I am a single person in a 1 bedroom flat, you are stealing from me
Exodus 20
15 “Thou shalt not steal”
Not good at defending customer rights
Having lived in several countries, Ofgem is one of the most passive regulators that I have seen. And this is exactly why the electricity sector is in such a bad situation in UK right now. Waiting 45 days before even issuing a complaint and then waiting another 1-2 months(maybe even more) is a very unreasonable time especially when: 1. you don`t have your account information and nobody is helping you ( which is always the case) you cant pay your bills which significantly reduces your credit score 2. you need to use electricity meanwhile and that means your bill keeps hiking up and you lose all the control on it
Ofgem £2500 Energy Cap Misinformation
Ofgem's use of words like "average" and "most people" has enabled Liz Truss to claim “nobody is paying fuel bills of more than £2,500”. Not true for thousands of families, pensioners, single people, WFH, and single parents who are not "average" and who for reasons of health, work, age or childcare have to use more than 12000 kWh of Gas and/or 2900 Kwh per annum of Electricity. Check your previous useage ! The new UNIT charges, are 9.74p per Kwh for Gas and 31.44p per Kwh for Electricity- both plus VAT. Also plus the new daily Standing Charges and VAT. Remember the cap is per unit of energy not total bills. I'm a pensioner, living in an old, cold Victorian house (there are millions like them) - my projected estimate from October 2022 onwards is now more than £5000 p.a.! 'The Devil', as they say 'is in the detail. Contact your MP, write to the newspapers, go on social media - make sure Liz Truss knows - we are not deceived !
Ofgem
Ofgem, the regulator who's not in control of anything.
Sort out this broken energy market.
I tried to switch to the only provider that doesn't have a standing charge and they required me to have a smart meter.
I get a smart meter installed and apparently it's too modern for the switching company to deal with.
The whole market is a bloody shambles.
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