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Oliver & Co Solicitors  Avis 

1 706
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I could not have asked for more from Jack, Lisa and the team at Oliver & Co. They were always on hand for updates and the app is a handy way to check the timeline. My house sale proved much more compl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you so much to Kerry and her team for giving us a smooth and stress free experience. We were dealing with a sensitive matter and Kerry was kind; patient; understanding and professional throughou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my personal injury claim dealt with by Oliver &co the claim process seemed very long winded at the beginning but maybe that was down to a staff issue. Later on my case was took care of by Kathr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris, Jake, Cain, and Alistair at Oliver & Co made the process of selling my parents house very straightforward. They kept us up to date at all times via the app which was easy to use and we could se... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cabinet d'avocats
  2. Avocat
  3. Avocat de planification successorale
  4. Avocat spécialisé dans le domaine du transfert des propriétés
  5. Avocat spécialisé en dommages corporels
  6. Avocat spécialisé en droit de la famille

À propos de Oliver & Co Solicitors

Écrit par l'entreprise

We are a 100% employee owned legal firm based in Chester, in the North-West of England.

We offer comprehensive, professional legal services, locally and nationally, to both individuals and businesses. From the drafting of a simple Will or buying your first home to a complex commercial dispute, personal injury claim, road traffic accident or family matter.

We are wholly committed to providing the very highest standards of customer service to all our clients. At Oliver & Co Solicitors, we aim to change your view of lawyers and legal services, making it easy and stress-free, whilst getting exceptional results.

Our lawyers are experts in their individual area of law. We aim to guide you through the often daunting legal maze and ensure that we give you the right advice with no hidden costs.

Services for you:
Family Law

Moving Home

Wills, Probate & Trusts

Personal Injury Claims

Industrial Disease Claims

Clinical Negligence Claims

Services for business:
Commercial Property

Commercial Litigation

Corporate & Commercial Law

Oliver & Co Solicitors

Écrit par l'entreprise

Where Every Client Matters
Oliver & Co Solicitors are an outstanding North West legal firm, offering comprehensive legal advice and support to individuals, their families and businesses alike. Our office is in the centre of Chester but we have a national client base. We are wholly committed to providing the very highest standards of customer service to all our clients.  At Oliver & Co Solicitors, we aim to change your view of lawyers and legal services, making it easy and stress-free.

Coordonnées de contact

Employee Owned, Client Focused

For all your personal and business legal needs

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(1 706)

170 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Diligent and efficient

Lisa has been amazing in getting a sale through for me over several months with lots of complications along the way. I have used her before for selling and buying and would highly recommend her. A faultless service and always happy to take my calls, with very quick responses to emails aswell. Thank you so much.

29 août 2025
Avis spontané
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Réponse de Oliver & Co Solicitors

Hi Jill, thank you so much for taking the time to write a review. We are very pleased Lisa was able to help you and you were happy with our service. Many thanks.

Noté 5 sur 5 étoiles

accident at work

Kathryn Bull dealt with my accident at work with the utmost professionalism from the outset, Kathryn was total transparent from my initial enquiry to Oliver and Co, i was kept informed throughout my case, and they have brought my case to an acceptable level of compensation for my injury, i would highly recommend Oliver and Co and especially Kathryn Bull who dealt with my case with a great deal of care and consideration.

27 août 2025
Avis spontané
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Réponse de Oliver & Co Solicitors

Thank you so much for taking the time to write a review. We are very pleased Kathryn was able to help you and you were happy with her service. We have passed your kind words onto Kathryn and we wish you all the best for the future.

Noté 5 sur 5 étoiles

Clinical Negligence Claim

I have recently made a Clinical Negligence claim through Oliver & Co. Kerry Goulden, Associate Director, Clinical Negligence has secured a successful outcome for me. Kerry and all the team at Oliver & Co have been extremely professional, polite, courteous, informative and supportive, throughout the whole process. I cannot recommend Kerry and her team highly enough for her friendly and very professional handling of my case.

27 août 2025
Avis spontané
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Réponse de Oliver & Co Solicitors

Hi Steph, thank you very much for taking the time to write a review. We are so pleased Kerry was able to help you and we have passed your kind words onto her and the team. Best wishes.

Noté 5 sur 5 étoiles

Professional service

I used Oliver & Co for my personal injury claim. Kathryn was professional from start to finish. Happy with the service and happy to use again if needed.

15 août 2025
Avis spontané
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Réponse de Oliver & Co Solicitors

Hi Dan, thank you very much for taking the time to write a review. We are so pleased you were happy with our service. We hope that you wouldn't need our personal injury services again but are here if you need us! Many thanks.

Noté 2 sur 5 étoiles

A general disappointing experience…

A general disappointing experience…. At no point did they give us confidence in the process and they never appeared to be proactive. It felt like they had too much work on and we weren’t a priority client - I’m thankful our estate agent was all over this transaction to keep it moving forward.

Here are some of the issues:

1. Emails not replied to when we had queries on the process and dates - at least acknowledge them rather than ignore them so we know you are actually doing something about it
2. They didn’t call back when they said they would
3. They didn’t communicate clearly on the process and how things were progressing e.g. when we are asking about what needs to happen for us to exchange.
4. We shared the same information 3 times for the purchasers and in the end the Estate Agents shared it directly.
5. Asking for the same information by different people multiple times
6. The trainee conveyancer was used 80% of the time and didn’t have the experience or know-how to answer questions.

Sadly, due to their approach we went with another solicitor for our purchase.

8 août 2025
Avis spontané
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Réponse de Oliver & Co Solicitors

Hi Stephen, thank you for taking the time to share your feedback. We are very sorry to hear that you felt disappointed with the service you received, as we always strive to provide clear communication and support throughout what can often be a complex process.

Your transaction was not straightforward, and unfortunately a number of additional enquiries were raised by the buyer’s solicitors which required us to request further information from you in order to respond fully. While this inevitably added to the number of requests made, it was necessary to ensure the matter could proceed correctly without further delays being incurred.

Your file was worked on by an experienced team, including supervised junior colleagues, and the head of department was actively engaged with your file, with correspondence was being dealt with on an almost daily basis. However, we fully accept that your experience of our communication did not meet your expectations, and we will be reviewing this internally to see how we can improve the way we support clients through similar situations in future.

We remain committed to delivering the best possible service for all our clients and will use your feedback to strengthen the way we communicate moving forward.

Noté 5 sur 5 étoiles

Absolutely great service from Sarah Ayliffe in preparing our wills

Absolutely great service from Sarah Ayliffe and her team, thank you very much for being so helpful and making it easy for us to prepare our wills! We had total confidence in the advice we were given and have no hesitation in recommending your services to all our family and friends.

14 août 2025
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Réponse de Oliver & Co Solicitors

Thank you so much for taking the time to write a review. We are very pleased we were able to help and have passed your kind words onto Sarah and the team. Best wishes.

Noté 5 sur 5 étoiles

Highly recommended

Highly recommended. Chris and Josh were my contacts and both proved courteous, professional and efficient.

14 août 2025
Avis spontané
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Réponse de Oliver & Co Solicitors

Hi Ann, thank you very much for taking the time to write a review. We are so pleased you were happy with our service and would recommend us. Many thanks.

Noté 5 sur 5 étoiles

Responsive and professional

I couldn't have had a more clear, responsive and professional service from Allison and Rebecca, leading to a better outcome than anticipated. Would highly recommend.

13 août 2025
Avis spontané
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Réponse de Oliver & Co Solicitors

Hi Alex, thank you so much for taking the time to write a review. We are very pleased Allison and Rebecca were able to help and you were pleased with the result. Best wishes.

Noté 5 sur 5 étoiles

I used Oliver & Co for a second time…

I used Oliver & Co for a second time this year and I would still highly recommend them. Charlotte was always happy to answer any questions that I had, she was super quick to respond to everything and helped take some of the stress out of moving house, I can't recommend her enough!

18 juillet 2025
Avis spontané
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Réponse de Oliver & Co Solicitors

Hi Charlotte, thank you very much for taking the time to write a review. We are so pleased we were able to help and we have passed your kind words onto Charlotte. We wish you all the best in your new home.

Noté 5 sur 5 étoiles

Outstanding Conveyancing Service

We recently used Chris and Josh at Oliver & Co for our house move — they were efficient, professional and ensured everything ran smoothly from start to finish. Communication was clear and prompt, and their attention to detail gave us total peace of mind - every time we asked a question they provided us with the answer straight away. A stress-free experience thanks to a great team. Highly recommend!

7 août 2025
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Réponse de Oliver & Co Solicitors

Hi James, thank you so much for taking the time to write a review. We are very pleased Chris and Josh were able to help you and they made the experience stress-free! We have passed your kind words onto them and we wish you all the best in your new home.

Noté 5 sur 5 étoiles

Very professional service and good team…

Very professional service and good team work😄really appreciate their help

6 août 2025
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Réponse de Oliver & Co Solicitors

Thank you very much for taking the time to write a review, we are so pleased you were happy with our service. Best wishes.

Noté 5 sur 5 étoiles

Excellent best solicitor group

Excellent from start to finish best Solicitors I have ever dralt with, personal and well communicated

4 juin 2025
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Réponse de Oliver & Co Solicitors

Hi Pauline, thank you very much for taking the time to write a review. We are so pleased you were happy with our service. Many thanks.

Noté 5 sur 5 étoiles

Excellent service

If I could give more stars I would. From the very first phone conversation, to the last, we had on the day of completion, we couldn’t complain at all.
The whole team we dealt with were, compassionate, patient and extremely friendly. Nothing was too much trouble. It was a long four months, but they got us through.
We would highly recommend Oliver & Co solicitors to anyone, and we would certainly use them again if necessary in the future. Thank you to Lestyn, Anita, Charlotte and Georgia, you are wonderful people

29 juillet 2025
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Réponse de Oliver & Co Solicitors

Hi Pamela, thank you very much for taking the time to write such a lovely review. We are so pleased you were happy with our service and we have passed your kind words onto the team. Many thanks.

Noté 5 sur 5 étoiles

We can’t thank Alex and the team enough…

We can’t thank Alex and the team enough for all their hard work and help with our case. Would highly recommend.

11 juin 2025
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Réponse de Oliver & Co Solicitors

Hi James, thank you very much for taking the time to write a review. We are so pleased you were happy with our service and would recommend us. Best wishes.

Noté 5 sur 5 étoiles

Amazing service

We have just bought our dream home with the support of Oliver & Co. Lisa and her team couldn’t do enough for us and kept us updated throughout - making the process seem easy. We couldn’t recommend Lisa and Jack enough and will definitely be using them for any legal support we will need in the future. Thank you again!

30 juillet 2025
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Réponse de Oliver & Co Solicitors

Hi Abbie, thank you so much for taking the time to write a review. We are very pleased Lisa, Jack and the team were able to help you and you found the process easy. We look forward to working with you again when you need us. Best wishes.

Noté 5 sur 5 étoiles

Excellent service as always from Chris…

Excellent service as always from Chris Williams and the team!

30 juillet 2025
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Réponse de Oliver & Co Solicitors

Hi Stuart, thank you so much for taking the time to write a review. We are so pleased you were pleased with our service. Best wishes.

Noté 5 sur 5 étoiles

Excellent conveyancing service

Really happy with the service we received during the conveyancing process. The team were professional and helpful throughout, which made the whole process far less stressful. Thank you to Tracy and especially Tay, who were responsive and always quick to get back to us. Would definitely recommend.

22 juillet 2025
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Réponse de Oliver & Co Solicitors

Hi Emma, thank you very much for taking the time to write a review. We are so pleased we were able to help you and you were happy with our service. We have passed your kind words onto Tracy and Tay and we wish you all the best in your new home!

Noté 5 sur 5 étoiles

Amelia Loh

Amelia Loh created our terms of service document for us and it has saved our backs on several occasions. She ensured that we were protected in all potential situations and amended the document to our specific circumstances. We would be lost without her!

21 mars 2025
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Réponse de Oliver & Co Solicitors

Hi there, thank you for taking the time to leave a review. We are so pleased that you were satisfied with our Corporate and Commercial service! Thank you for your kind words and we hope we can help again in the future. All the best.

Noté 5 sur 5 étoiles

Competent and pro active service

Competent, pro active and good value service which addressed all aspects of conveyancing including advice and solutions for unexpected issues. Forms completed on line where possible and all contact enabled remotely - very easy process.

23 juillet 2025
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Réponse de Oliver & Co Solicitors

Hi Richard, thank you for taking the time to leave such a thoughtful review. We are so pleased that you found our conveyancing service competent, proactive and of good value. We are pleased your transaction felt easy, it was a pleasure to act for you! We wish you all the best and please do get in touch again if there is anything further we can assist you with. All the best!

Noté 5 sur 5 étoiles

Great service

I would recommend this company to anyone, very helpful and process from start to finish went with ease. Great service

25 juillet 2025
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Réponse de Oliver & Co Solicitors

Hi Billy, thank you for taking the time to write a review. We are so pleased that you found our service helpful and smooth. Thank you for recommending us and we wish you all the best!

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