Omar Park & Leisure Homes Avis 

85
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you so much to Scott and Jamie for their excellent service.They went above and beyond,carried out repairs efficiently and professionally, and reassured me that everything would be ok. They are f... Voir plus

Noté 5 sur 5 étoiles

We had some issues with our park home which had been ongoing, on Monday 19th Oct we had a lovely guy called Jamie come and completed all the repairs needed to a very high and professional standard. W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

just been up to Omar at Branden in suffolk to have the plans for our new home, excellent service from Sophie Collins who spent all day with us configuring our new home, ensuring we we’re totally happy... Voir plus

Noté 5 sur 5 étoiles

Damon,Gareth,Jamie &Nathan ,were hard working, efficient and very polite. They did a first class job and I would highly recommend them and Omar if i want any more work done i would want Omar to do it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Location de vacances
  2. aussi dans
  3. Maison de vacances
  4. Service d'hébergement de vacances

Écrit par l'entreprise

Omar is the UK’s leading manufacturer of park homes and luxury lodges with a reputation built upon over 50 years of manufacturing excellence. All Omar homes and lodges are built to residential standard BS 3632, meaning they are suitable for residential use throughout the year and are built to last at least 50 years. All homes and lodges built to this standard are required to be energy efficient and also come with a long-term structural warranty. Interiors (which can be bespoke tailored), have a choice of floor layouts to suit individual needs and are right up to date with stunning interior design. All homes come with quality branded furniture, white goods, double-glazing and central heating as standard, and many of the homes also include luxury features. With industry leading design, exceptional build quality and unsurpassed attention to detail, Omar provide quality assured, lifetime homes! Visit our website to see our full range of park homes and lodges for sale.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(85)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First class warranty service from Omar…

First class warranty service from Omar again today. Andy attended to replace the glass in our bathroom window.

23 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks for the review Elizabeth, we really appreciate it and will pass your comments onto Andy!

Noté 5 sur 5 étoiles

Very pleased

Very pleased with Kamil's work. He's a polite and friendly young man.

20 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

We're so please to hear you had a good experience with our team, we'll pass your comments onto Kamil!

Noté 5 sur 5 étoiles

Mark. Maintenance for your home.

A lovely maintenance man called Mark came today to do our snagging, he is a brilliant worker and can't do enough for you, I wouldn't hesitate to arrange for this gentleman to come to our home again as he always sorts all problems out for you. 10/10 Mark Thankyou.

20 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks so much for the review Julie, it means a lot to us! We'll pass your comments onto Mark!

Noté 5 sur 5 étoiles

Konrad was extremely professional

Konrad was extremely professional, polite and a credit to Omar.

20 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks for taking the time to write a review Mike, we'll pass your comments onto Konrad!

Noté 5 sur 5 étoiles

Omar are a great company to deal with…

Omar are a great company to deal with and there engineers are really good and really nice people. A special mention to Owen & Andy who always go above and beyond to help (like they all do) and always go the extra mile to make sure the job is done properly. Well done Omar.

17 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks so much for the review Mick, we really appreciate it and will pass your comments onto the team!

Noté 5 sur 5 étoiles

Andy and Owen

Andy and Owen 2 of Omars engineers are the best, they put our new customers at ease. There workmanship is second to none

13 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

That's fantastic to hear! Thank you for the review and we'll be sure to pass your comments on to Andy & Owen!

Noté 5 sur 5 étoiles

Excellent customer service

Owen & Andy attended today to fix our patio door. Both guys were nice, polite & did the job efficiently. Owen has been here before. He is always ready to offer help if he can.
Customer service is excellent.

17 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thank you Margaret, we really appreciate you taking the time to write a review and we will pass the comments on!

Noté 5 sur 5 étoiles

Job well done

Andy and Owen came out today 5 stars to the lads that did a excellent job 👏 a massive thankyou .No creaks in floor at all ..from angie and Duncan Welford park.

16 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks so much for the review! We'll pass your comments onto Andy & Owen!

Noté 5 sur 5 étoiles

Excellent customer care

I had Owen and Andy (tight trousers), attend to my snag list completing my list aswel as some extras ;) they was super knowledgeable and kept me at ease throughout their visit thank you so much

9 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thank you so much for the review, it means a lot! We'll pass your comments on to Andy & Owen.

Noté 5 sur 5 étoiles

Final snagging

Just had our final snagging done by Andy and Owen . Very professional and also friendly
Really pleased with the work they did

12 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thank you so much for the review! We'll pass your comments on to the team!

Noté 5 sur 5 étoiles

A credit to Omar…

So today I had the pleasure of Jamie and Ryan who came in with a can do attitude,
Took on board my anxiety about the remedial work and past appointments putting the fear in me which wasn’t needed, and would like to say they are a credit to Omar ! I hope the big bosses read these reviews

11 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks for the review Loretta, we really appreciate you taking the time to write about your experience. We will pass your comments onto Jamie and Ryan, and the bosses!

Noté 5 sur 5 étoiles

Konrad and Tim came to fix a radiator…

Konrad and Tim came to fix a radiator leak and to replace 3 small windows.
All done very efficiently and professionally. Cleaning and tidying up very well after finishing the jobs.

3 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks so much for the review Sally, we really appreciate it and will pass your comments to the team!

Noté 5 sur 5 étoiles

Andy engineer for Omar

Andy engineer for Omar delt with some snagging issues and didn't return for outside work i.e cracks in walls.

5 mars 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Good morning, please contact our customer care team on 01842 810 673 and they will look into this for you.

Noté 5 sur 5 étoiles

Friendly & professional engineers

Andy & Owen were the engineers who carried out my snagging list after 3 months of ownership of an Omar Boutique Lodge. The guys were friendly and professional and nothing was too much trouble. All my issues were rectified and at present I have been happy with Omar’s after sales customer service.

17 février 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thank you for taking the time to write a review, we really appreciate it and will pass your comments onto the team!

Noté 5 sur 5 étoiles

Owen and Andy from Omar

Owen and Andy from Omar, came to replace a broken window, great and swift job, also very very prompt, arrived a day early, thank you.

10 février 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks so much for the review Ivan, we'll pass your comments on to Owen and Andy!

Noté 5 sur 5 étoiles

Snagging completed by Owen and Andy who…

Snagging completed by Owen and Andy who were fabulous guys who went above and beyond to help me in my new home

5 février 2026
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks so much for the review Tracey, we'll pass your comments onto the team!

Noté 1 sur 5 étoiles

Poor Decking & Service

My brackets on the decking failed, it took a long time for them to fix them , they fixed them with the plastic brackets that originally failed and also they no longer use these plastic brackets only metal ones no. I have been in a long debate with the MDs . I eventually will take it to Trading Standard’s as this lodge is my home and i can see when the warranty finally runs out Omar will just not want to know. Service is shocking . Just check out the reviews theres more 1% stars than say others . We can not all be wrong .

1 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

No problem too small

Always found Omar tradesmen very professional and fixed the slightest problem.
No complaints at all

15 mars 2025
Avis spontané
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Réponse de Omar Park & Leisure Homes

Thanks so much for the review Isobel!

Noté 1 sur 5 étoiles

Poor installation issues. Take responsibility and repair

During warranty period one piece coving fell down in our main shower room, was refitted. Yet another piece has fallen outside warranty period, this time in ensuite shower room.Contacted Omar and they did not want to know. Stating this is very rare. Blaming humidity and condensation or temperature changes.We always use fan and open window and temperature is set at 18 at all times. This can only be poor quality installation. Two Rare occurrences in two separate rooms. Take responsibility Omar and Repair as a goodwill gesture

17 septembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Been going on since October

Been going on since October. They come to do repairs then have to come back to sort out how the repair was done. Its a endless circle. 3 times they have tried to do a simple repair on the bath panel. Still not done. 3 times to repair the shower. They put the shower head back in the wrong place and chipped the shower tray. Glue everywhere, even on the toilet. [how i hear you say] Wall paper up side down. Plumbing so wrong could use the dish washer.
Then there's the customer service. Wow. Set a date and no show. Then they give you a date and because you cant be there then the next date is so far into the future.
I wish they would just come do the repairs right first time. They have been 4 times and still trying to do the same repairs that they done at the start of this nightmare

21 novembre 2023
Avis spontané

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