Omnia Outsourcing Avis 

178
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible communication, hardly ever get a response. Misrepresentation in job advert and contact offer as well as promises over the phone. Offer you wage + bonuses to get you in the door and then... Voir plus

Noté 5 sur 5 étoiles

I have been dealing with Izzy regarding my contract of pay. After learning my agency were not providing me with professional manor. I contacted Izzy. I must say that I have never been dealt with so f... Voir plus

Noté 5 sur 5 étoiles

Since the first time Coral contacted me she has been most helpful and very professional. She has dealt with any question or query I had and always replied to me very quickly. She clearly has the resou... Voir plus

Noté 5 sur 5 étoiles

I have had the pleasure of dealing with Jay and the team at Omnia for over 5 years now. As an agency owner - it is imperative that our contractors get paid correctly and on time and they have never le... Voir plus

À propos de l'entreprise

  1. Service de comptabilité

Écrit par l'entreprise

Omnia is a professional outsourced business partner that helps by taking care of employment and payroll needs, be it temporary or permanent staff. We work with SMEs, Contractors and Recruitment businesses and our focus is on delivering quality, backed up by excellent service and relationships.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 9 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,2

Tous les avis

(178)

93 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Very poor experience. AVOID.

Very poor experience. Transferred from Churchill Knight and found experience wholly unsatisfactory. In the first week I discovered my tax coding was wrong because Omnia had notified the tax office incorrectly. Despite several emails Omnia did not get in touch. Eventually a drawn out call with the tax office direct resolved the issue, using my estimated future earnings.
The following week Omnia did not pay me, despite my agency forwarding my earnings to them in good time. Again emails ignored, no one to answer the phone, answerphone messages not responded to.
I cannot pay for this diabolical service. I am annoyed Churchill Knight transferred me as a client to such an terrible organisation. There is no way of contacting them. Customer service is non existent!
I have already taken steps to change umbrella organisations. They've lost me as a client. I will continue to chase my unpaid earnings. Disgraceful company.

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not recommend

Similar to other reviews, I was also transferred over to Omnia from Churchill Knight with about a week's notice. I have been trying to get in touch with them since the 4th February and I can’t get them on the phone and no answer to my email. Last week I was paid however I haven’t been paid this week. I pay a service to this company and I rely on them to be paid effectively and timely so for me being unable to get in touch with them and not being paid is completely unacceptable.

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Transferred from Churchill Knight

Transferred from Churchill Knight. Not been paid yet….could not get through to speak to someone. Did not reply to my phone calls within 1 hour as stated. Don’t have a good feeling about this!

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Similar to other reviewers

Similar to other reviewers. Transferred from Churchill.
Was paid correctly on the first pay day but not paid on time since.

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible Company

Moved over with one weeks notice from churchill knight, cant get through on the phones, nobody responds to emails and weekly payments missing, seems the same for everyone else.

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Moved over from Churchill Knight - Late payment

Moved over from Churchill Knight, was not paid on time. I had direct debits and standing orders bounce as a result, almost impossible to get them on the phone, finally did and was told yes I would get paid and again I didn't. I am moving away as a result. Dont go near to this lot with a barge pole.

9 février 2026
Avis spontané
Noté 1 sur 5 étoiles

No one ever answers the phone...

I was one of the contractors transferred from Churchill-Knight with one week notice.
Since the transfer, I had no communication from Omnia.
I had a salary sacrifice pension deduction in place but this was not transferred and I was not informed, only noticing when I received my first payslip.
I have tried calling and emailing many times over the last week but I still cannot get anyone to respond.

6 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Similar to other reviewers

Similar to other reviewers, I was transferred over from my previous umbrella company on 30th January with only 1 weeks notice. Since then my pay has been incorrect, my tax code has been changed and is now incorrect, my timesheet has incorrectly been rejected. It is impossible to get through to anybody at Omnia, calls are not answered or returned. They do however seem to have the time available to reply to reviews on here.

12 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I was also transferred to…

Like others I was also transferred to Omnia from my previous umbrella company. As commented by others no communication, salary sacrifice lost costing me 4 figures and impossible to contact despite numerous calls and requests for a call.
Totally avoid, plenty of other umbrella companies out there running a professional service.

2 janvier 2026
Avis spontané
Logo de Omnia Outsourcing

Réponse de Omnia Outsourcing

We’re sorry to read about your experience and appreciate you taking the time to share your feedback. We are here to provide ongoing support and ensure your concerns are properly reviewed.

Please contact us directly at info@omniaoutsourcing.com
with your details so our team can assist further.

Noté 1 sur 5 étoiles

Do not communicate with umberella employees

Do not answer calls or emails and have not returned calls left 5 days ago.

My pensions contributions following a tupe from churchill knight were not managed properly either and have not been paid to my SIPP.

11 février 2026
Avis spontané
Logo de Omnia Outsourcing

Réponse de Omnia Outsourcing

Thank you for your feedback. We’re sorry to hear about your experience and the concerns raised. Please contact us at info@omniaoutsourcing.com with your details so we can look into this and respond directly.

Noté 2 sur 5 étoiles

Got paid but poor communication

Similar to another reviewer below, I was also transferred over to Omnia from Churchill Knight with about a week's notice.

Whilst I got paid on time, it was not communicated by either Churchill Knight or Omnia that my salary sacrifice arrangement would not carry over, leading me to pay a lot more tax than expected this month.

6 février 2026
Avis spontané
Logo de Omnia Outsourcing

Réponse de Omnia Outsourcing

Thank you for your feedback. While payment was processed as expected, we’re sorry to hear that communication around the transition did not meet expectations. Please do get in touch with our team directly so we can look into this further and provide any clarification needed - info@omniaoutsourcing.com

Noté 1 sur 5 étoiles

Very Disappointed - Pension Promises Not Honoured

I chose Churchill Knight specifically for their private pension and salary sacrifice scheme. The acquisition by Omnia was announced a week before it took place, yet I was never informed that my pension arrangement would be removed. I only discovered the change via my payslip, which has caused immediate financial loss as a high taxpayer, paying significantly more tax and National Insurance than I should.

Attempts to resolve this have been frustrating: calls are never picked up, and email responses are extremely slow. For a service I relied on for my financial planning, this is completely unacceptable. Based on my experience, I cannot recommend Omnia.

9 février 2026
Avis spontané
Logo de Omnia Outsourcing

Réponse de Omnia Outsourcing

Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns. We’re pleased a member of our team has now been able to speak with you and discuss the options available, and we remain here to support you.

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