ONEONE SWIM Avis 

ONE ONE is my go-to bathing suit brand! I love how there are so many different styles and colors, all while being extremely durable and comfortable. If your debating purchasing a swimsuit, this is your sign to do it!

They are very responsive and the swimsuit is great quality.

Love this brand - they are super flattering and have amazing designs. I really like how you can buy individual sizes between top and bottom, which works nicely for my body type, and they have different bottoms based on how cheeky you want to be. Couldn’t recommend more!

These bikinis are the best bikinis that l've ever tried! They literally mold to your body and hug all the right places. I can't wait for my next purchase!

This was my first time ordering from ONEONE and I was not disappointed. Great quality material, and fit perfectly. I have no complaints. Made it just in time for my trip to Aruba!

This is beyond messed up. I emailed at least five times to get my refund. I sent back FOUR HUNDRED DOLLARS of swim suits. I never got a refund OR got the swim suits back. So basically this company negligently robbed me of $400. I am a student, and I guess an idiot for thinking they would really refund me. Guess I am not getting that back. Please don’t buy these suits. This is a company run by criminals.

DO NOT BUY FROM THIS COMPANY!
I made a first time purchased with this brand, ordering multiple sizes with the expectation of being able to return the ones that didn’t fit. Nowhere on the page of each item being sold, or on the page of checkout does it states that any discounted items are non-returnable and non-exchangeable. Only in a separate part of their website, that you have to dig deep for, can you find that information. They are purposely misleading their customers by omitting that information on all the main pages you utilize to make your purchase. In addition, their shipping is extremely vague, and when asked about it, they still won’t give you any information, and basically tell you it will ship when it ships. Expect 2 to 3 weeks.
And finally, good luck dealing with their horrific nonexistent customer service who will stand behind their sleazy and shady practices at all costs. For the cost of these swimsuits, and the availability of so many other competitors, choose any other company, but this one. I hope this review was worth the refusal to be an honest and transparent company.

Ridiculous return policy. The suit didn't fit at all. It was on my body for less than 30 seconds and they are still requiring extensive pictures before they will consider a return.

The quality of the Bikinis are literally out of this world!!!

Horrible customer service! The return policy is a joke. You cannot exchange or get a refund on items if you use a discount code, which is new, I’ve ordered in the past and been able to make exchanges, no questions asked. I reached out about this and after multiple emails back and forth they told me they would make an exception and only give me store credit, not my money back. I agreed and they said once I provided proof the return they’d grant the credit. Once I dropped the items at the post office and sent them a picture of the receipt, they emailed me again and tried to claim that I couldn’t exchange or get my money back so I once again had to email them and show them what I was told the day before. Waited hours for a response and they sent me a $40 store credit without any explanation. I returned $84 worth of items. I am furious as I would never have sent the items back if I wasn’t going to actually get that amount credited to me so now I’m out 40+ dollars.

On top of the horrible customer service and return policy if you do make an order plan on waiting a month before you ever see your items. Shipping takes forever.

Material of this suit is something I can’t find elsewhere and they are SUPER comfortable. I wear them for hours on the boat, swimming, or just laying around they have the best styles for everyone and they make great gifts! Will definitely continue ordering:)

Although I cannot speak to the quality of the product (I have not yet received my order) I can say that there are no shipping timelines listed on the website. Once your order is confirmed, you receive an email that your order is 'prepared to ship' and I anticipated 10-15 business days to get my order.

Wrong. After placing my order on 1/17/2025 and receiving an email on 1/20/2025 stating my order was ready to ship, I sent an email on 1/28/2025 inquiring into my order status thinking the package was potentially lost.

Customer service informed me it could take up to twenty business days (essentially an ENTIRE CALENDAR MONTH) to ship my items. In what world does an online order take a month to ship? Not a month to arrive, a month to be on its way. Wild. I wouldn't have been upset about this if there was transparency on the website stating this potential timeline and I may have shopped elsewhere if I had known. To be determined whether or not these pieces arrive before the trip I plan to wear them on and whether or not they are worth the wait.

One One - do better. If shipping faster isn't an option, communicate with your potential customers so they can make an informed decision when shopping on your website.

if i could give 0 stars i would. absolutely involved in deceptive practices. return policy page has policies buried if you're granted a promotional discount of greater than 30% off

Terrible customer service! It took 4 weeks for them to ship.
The bikini top doesn’t fit and also doesn’t sit right, one side is higher than the other.
After reading the reviews I’m scared to send it back as I’ve heard they don’t actually put the refund through!
Worst website ever.

My order, which was valued at over $250 AUD, took approximately a month to be shipped over the Christmas period. I did feel nervous I had been scammed so had a look at the returns policy, which seemed okay, but other reviews said that their refund wasn't processed for months and things like that, so I regretted buying from them. However, when my swimwear arrived, I was impressed with the quality, and the designs are unique.

They falsify their size chart to seem inclusive, but once you receive your suit, you see the company is tailored towards skinny women. It sucks they advertise suits that “fit all” with such a wide ranging size chart, then sent a skimpy little suit. On top of this, they don’t accept returns, contrary to what their website says. On the returns tab, it says they accept all U.S. returns. Nowhere does it list any stipulations about final sale items or items being sold at over 30% off not being accepted for return. I am now out over $60 on a poor quality suit that does not properly cover me up, something I cannot even legally wear out, because they falsified their size chart to sell more products.

I love this bikini company! The designs are beautiful and the fit is perfect.
The quality of the material is great and it feels so comfortable to wear.
Shipping was fast and everything arrived just as expected. Highly recommend!

They have amazing quality swimsuits that are buttery soft.

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