Online Paint Shop Avis 

298
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company, we have ordered from them many times over the years. They have a fantastic customer service and are quick to help with any issues we have had. We will continue to use them as much as po... Voir plus

Noté 5 sur 5 étoiles

Prompt delivery, easy ordering online and good prices. Needed to call for some advice before placing my order and they were really helpful. Quality of paint ordered was perfect.

Noté 5 sur 5 étoiles

Very happy with the paint finish (ordered 4, job done with 2½), even before ordering I emailed to double check the paint I needed for the task was correct and would adhere to primed aluminium. Respond... Voir plus

Noté 5 sur 5 étoiles

Excellent advice on the phone. Paint mixed/made up next morning arrived the next day. excellent service. One small point, the two part aerosol paint I bought says "pot life 1 to 2 hours". Having m... Voir plus

À propos de l'entreprise

  1. Magasin de peinture
  2. Magasin de design et de décor intérieur

Écrit par l'entreprise

Online Paint Shop - The home of next day paint. Buy Aerosols, Wet Paint, Floor Paint, Spray Guns, Paintshop Ancillaries & Consumables. Tel - 01536 454018


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(298)

26 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great company

Great company, we have ordered from them many times over the years. They have a fantastic customer service and are quick to help with any issues we have had. We will continue to use them as much as possible. The only thing that could make them better would be faster delivery's

4 août 2025
Noté 4 sur 5 étoiles

Delivery

Good product that was well packaged but sadly the delivery by their courier was quite badly handled.

5 mai 2026
Logo de Online Paint Shop

Réponse de Online Paint Shop

Hi R.Killeen,

Thank you for your review, it is much appreciated. We're glad to hear that you liked our paint.

Please accept our sincerest apologies for any inconvenience that may have been caused by the courier company.

If we can be of any further assistance, please let us know.

Kind regards,
The Online Paint Shop

Noté 2 sur 5 étoiles

2k aerosol paint, disappointed!

My 2k aerosol order turned up within 3-4 days so a good start. The colour was perfect, great opacity and went on really nice. Been using different spray paints for years so I knew exactly what to do to prep the little metal job. Bought this 2K aerosol because it was a good price, this was the first time I’d used this company. To be honest I was expecting better results from a 2K paint. Normally the drying time would be no more than 20-30 mins and super hard for next coat within the hour. Carried on as normal but found this product marked and scratched a lot easier than other more expensive products I’ve previously used. Even now after weeks of completing the job the paint isn’t as durable as it really should be. Not much more durable than a standard 1K aerosol to be honest. I started to worry a little when I went to just check the paint that was left in the can the next day or so and it could still be used. Normally I would expect it to have thickened and gelled up but this was still sprayable. The clear coats were exactly the same, not the hard durable surface I was expecting. I appreciate isocyanates are very expensive nowadays but I’d rather pay more for a product that’s going to work and be able to be durable and last. Unfortunately in my opinion this isn’t the product, I’ll learn my lesson and pay a bit more for a product that’s definitely going do perform next time and not buy a cheaper product like this. I’m just making a quick edit to say I hope I don’t receive a reply stating that I should of contacted them for support or I may have done something wrong with my preparation before spraying etc. I’ve been reading some of the other reviews and that’s what I expect. I’ve accepted that I got what I paid for which is a cheaper product that’s not done what I wanted. You live and learn…

18 avril 2026
Avis spontané
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Réponse de Online Paint Shop

Hi Smith,

Thank you for your review. All reviews are appreciated whether they are positive or negative as they help us to improve. we're sorry to hear that you have experienced issues with our paint.

Please could you return the faulty can(s) to us, so that we can inspect them to see if we can resolve the issues that you are experiencing.

We sell 1000's of 2K aerosols every year with little to no issues. As with most 2K paints, we would expect the paint to be touch dry in 30 mins, Hard dry after 6-8 hours and to be fully cured after 5-7 days at 20 degrees celsius. the issues you describe are certainly not something that we would expect to see with our 2K Spray Paints.

If you have any questions, please don't hesitate to contact us at sales@onlinepaintshop.co.uk or 01536 454018.

Kind regards,
The Online Paint Shop

Noté 5 sur 5 étoiles

Very happy with the paint finish…

Very happy with the paint finish (ordered 4, job done with 2½), even before ordering I emailed to double check the paint I needed for the task was correct and would adhere to primed aluminium. Responded within an hour with the correct paint type I would need. Will order from there again for another project.

4 mars 2026
Noté 1 sur 5 étoiles

Good and very quick delivery

Good and very quick delivery, excellent

23 décembre 2025
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Réponse de Online Paint Shop

Hi Paul,

Thank you for your review. It is much appreciated.

We're glad to hear that you had a positive experience and that your order was delivered quickly.

However, we noticed that you have only given us 1 star. If this was unintentional, it would be greatly appreciated if you could amend this. If not, we would love to know how we could have done better.

If you have any questions, please don't hesitate to contact us on 01536 454018 or via email at Sales@onlinepaintshop.co.uk.

Kind regards,
The Online Paint Shop

Noté 2 sur 5 étoiles

Misleading Product and Poor Customer Service when ordering Specialized touch up Paint


I ordered "Specialized Oak Green gloss" paint from the Online Paint Shop for a bike chip repair. The listing simply said "Oak Green gloss." However, when the paint arrived, it was a plain, solid gloss green.
Specialized's "Oak Green" colorway is almost always a metallic finish (often listed as Gloss Oak Green Metallic on their bikes, as other vendors confirm) or Satin. The product I received was not metallic and therefore completely useless for matching the original paint on my bike.
While the shop may argue I ordered "gloss" and that's what I received, they completely failed to clarify the critical distinction between a solid gloss and a metallic gloss for a specialty bicycle paint. For a shop selling Official Specialized Touch Up Paint, this oversight is significant.
When I contacted them to explain the mismatch and the typical metallic nature of this specific Specialized color, they refused to issue a refund or exchange as a gesture of goodwill. Their response was simply: "it's what you ordered" and "returns/refunds are not available in the instance the wrong colour has been ordered."
This demonstrates a total lack of customer service. I acknowledge that I may have phoned them up to clarify , but a good retailer would have either clearly listed the paint as "Solid Gloss" or, better yet, offered a one-time resolution for a customer who received an unusable product due to confusing product labelling. Very disappointing experience. Beware if you are ordering specialized metallic colors it looks like Rotaris are far more adept and I have placed an order with them
Update....
I've now seen their response , Im not sure how you see it's a match or not without testing it ? So they will always refuse a refund it would seem .
What an opportunity missed to delight a customer....all for the sake of £11.95

6 octobre 2025
Avis spontané
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Réponse de Online Paint Shop

Hi Neil,

Thank you for your review. All reviews are appreciated whether they are positive or negative as they help us to improve.

As discussed, you placed an order for the Oak Green Specialized Touch Up Paint. Upon checking the colourway of your bike, after you had used the touch up paint, your bike was the Oak Green Metallic colourway, which is a different colour. One that we have not matched yet.

We understand how the similarity of the colour names can cause confusion. However, we do note on our website that we are still in the process of matching all of the Specialized colours and to contact us if you can’t see the colour you require.

As the paint had been used and you did not ask us to check the colourway of your bike before purchasing, we are unable to offer any refund or accept a return. If the paint had been unused, we could have accepted a return.

It is the customers responsibility to ensure that they have the correct colour. We cannot be held responsible if the wrong colour has been ordered.

If you have any questions, please don’t hesitate to contact us on 01536 454018 or at sales@onlinepaintshop.co.uk.

Kind regards,
The Online Paint Shop

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