Online Paint Shop Avis 

299
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Prompt delivery, easy ordering online and good prices. Needed to call for some advice before placing my order and they were really helpful. Quality of paint ordered was perfect.

Noté 5 sur 5 étoiles

Great company, we have ordered from them many times over the years. They have a fantastic customer service and are quick to help with any issues we have had. We will continue to use them as much as po... Voir plus

Noté 5 sur 5 étoiles

Excellent advice on the phone. Paint mixed/made up next morning arrived the next day. excellent service. One small point, the two part aerosol paint I bought says "pot life 1 to 2 hours". Having m... Voir plus

Noté 5 sur 5 étoiles

An amazing service! Super quality paint, the perfect colour - & it arrives only a day after ordering! I'm just gobsmacked! Online Paint Shop completely over delivered on my expectations & that's so ra... Voir plus

À propos de l'entreprise

  1. Magasin de peinture
  2. Magasin de design et de décor intérieur

Écrit par l'entreprise

Online Paint Shop - The home of next day paint. Buy Aerosols, Wet Paint, Floor Paint, Spray Guns, Paintshop Ancillaries & Consumables. Tel - 01536 454018


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

299 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(299)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The good, easy to buy & bad to use

The website was easy enough to navigate but you are not informed exactly what, in my case, colour paint I'd chosen until you get to the invoice stage of the process. I also had problems using the 'two pack' K2 spray cans. First can I tried to activate started squirting paint out from the bottom of the can!!!. The second can, the plunger at bottom of the can stuck in once I'd pressed it in. Don't know if this should happen??

8 septembre 2025
Noté 4 sur 5 étoiles

Pleasant team to deal with

Didn't deliver on time as promised but impressed by the contentious follow up afterwards to explain how this was out of their control and a genuine desire to put it right to made me feel like a valued customer.

2 septembre 2025
Logo de Online Paint Shop

Réponse de Online Paint Shop

Hi Marcus,

Thank you for your review. Your order was dispatched on the same day we received it, but unfortunately the courier did not deliver within the next-day service it was booked on.

We understand that this must have been frustrating for you. We hope you can appreciate that the delay was beyond our control.

We value your custom and hope that this experience does not put you off from using our service again. If we can be of any further assistance, please don't hesitate to ask.

Kind regards,
The Online Paint Shop

Noté 5 sur 5 étoiles

Was an easy process to order the…

Was an easy process to order the required type of powder and colour nicely boxed and from a quality manufacturer

7 août 2025
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Réponse de Online Paint Shop

Hi Ian,

Thank you for your review, it is much appreciated. We are glad to hear that you found the order process easy and that you are happy with the quality of the powder coating.

If we can be of any further assistance, please let us know.

Kind regards,
The Online Paint Shop

Noté 5 sur 5 étoiles

Very good service

Very good service, reasonably priced, with a good finnish. The required paint colour isn't revealed on tne listings until the checkout invoice stage, so your not really sure if you've got it right until then.

22 juillet 2025
Noté 1 sur 5 étoiles

AVOID THIS COMPANY

AVOID THIS COMPANY
I ordered a tin of paint through ebay of low value. I recieved notification that it was delivered and a picture of my hedge. My access gate to my property was bolted locked and having 13 cctv cameras around my property with no one entering it. I contacted the seller and recieved a picture of a parcel being held by someone's hand in my hedge. Contacted seller NOT INTRESTED, They said contact Ebay which I did. Cased closed AVOID THIS COMPANY

26 juin 2025
Avis spontané
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Réponse de Online Paint Shop

Hi,

Thank you for your review. We don't sell via eBay. Please, could you re-consider your review, as we believe it may be about a different business.

If you have any questions, please don't hesitate to contact us on 01536 454018 or sales@onlinepaintshop.co.uk.

Kind regards,
The Online Paint Shop

Noté 5 sur 5 étoiles

Very good results

The clear lacquer painted on easily and the resulting finish is very good. After 3 coats have fully hardened, I will polish and the result should be superb.

30 mai 2025
Noté 3 sur 5 étoiles

error


delete review seems to be wrong company

12 mai 2025
Avis spontané
Logo de Online Paint Shop

Réponse de Online Paint Shop

Hi Caroline,

We are sorry to hear about your bad experience, however we can't see which order this review relates to and believe that it may be about another business.

Your review hasn't come off the back of an invite, nor do we have any correspondence from yourself about a return.

Please could you kind enough to amend your review or remove it.

If you have any questions, please don't hesitate to call us on 01536 454018 or email us at sales@onlinepaintshop.co.uk.

Kind regards,
The Online Paint Shop

Noté 3 sur 5 étoiles

Colour not a true match

Colour match not a true match

1 avril 2025
Logo de Online Paint Shop

Réponse de Online Paint Shop

Hi John,

Thank you for your order and review. It is much appreciated. I’m sorry to hear that you are unhappy with the colour match.

Please could you contact our customer services on 01536 454018 so that we can take a look into this for you.

All of our colour matches for the Specialized Touch Up Paint have been approved by Specialized themselves, so we would like the opportunity to look at what the issue might be and try and resolve this for you.

Kind regards,
The Online Paint Shop

Noté 4 sur 5 étoiles

A great online touch-up paint ordering service

Very happy with the service, ease of ordering and speed of delivery. Well packaged too.
Constructive feedback - perhaps most of your customers is business but for a member of the public - I would have preferred delivery costs to have been more pro-rata'd depending on size/weight of an order rather than a flat rate for all

17 mars 2025
Noté 5 sur 5 étoiles

Fantastic service 😍❤️

A client of mine wanted a bespoke colour in a rattle can and came to me for advice.
I found Online Paint shop and find the colour and ordered a couple of tins.
Brilliant customer service from Online Paint shop and order arrived the next working day.
Client used the paint the next day and were amazed with the results and sent a photo of their transformed fire surround.

Thank you Online Paintshop for brilliant and very quick service.

3 mars 2025

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