Phil the agent made the booking process very easy, even after we amended our cabin a few times, he did his best to accommodate.... so far in very impressed with the service and the price from Onyx....... Voir plus
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I recently booked a cruise to Australia with Onyx Cruises, a company I have not used before. I dealt with Mark, who was very helpful and answered all my questions expertly. Very happy and will defini... Voir plus
Mark was patient, polite and very helpful. Made everything easy to understand on completing our cruise details.
Phil really helped me get the best itinerary for my bucket list holiday to South America. He was very patient when i asked for changes and thoroughly explained the details of connecting flights and ti... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Onyx Cruises, cruising isn’t just our specialty—it’s our passion. With over 20 years of experience in the cruise travel industry, we've been helping travellers navigate the seas and create unforgettable holiday experiences tailored to their dreams. As a trusted cruise travel agency, we partner with the world’s leading cruise lines to offer a wide variety of options—from luxury ocean voyages to adventure-filled expeditions and family-friendly getaways. Our team of seasoned cruise specialists brings insider knowledge, personalized service, and expert advice to every booking. What sets us apart? Our senior management team isn't just behind the scenes—they're hands-on, customer-focused, and involved in every part of the business. From sales and service to itinerary planning and client care, they’ve worked in all areas of the agency and bring a wealth of knowledge and passion to everything we do. Their commitment ensures that every client receives the same level of care and attention we’d give to our own families We understand that no two travellers are the same. That’s why we take the time to listen, plan, and match you with the perfect itinerary, cabin, and cruise line—whether you’re a first-time cruiser or a seasoned seafarer. From finding the best deals and perks to handling all the details, we make the planning process as smooth as the voyage itself. Let Onyx Cruises be your compass to the world of cruising. With two decades of experience, countless happy clients, and a deep love for travel, we’re here to help you sail with confidence. Your Cruise Journey Begins Here.
Coordonnées de contact
92 Heath Row, CM23 5DG, Bishop's Stortford, Royaume-Uni
- 02046267000
- customerservices@onyxcruises.co.uk
- www.onyxcruises.co.uk
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Good at what they do.
Phil was very helpful in making our decisions easy for us to make a booking
Excellent advice given
Phil really helped me get the best itinerary for my bucket list holiday to South America. He was very patient when i asked for changes and thoroughly explained the details of connecting flights and timings and prices . Highly recommend.
The adviser was very polite and got us…
The adviser was very polite and got us the best deal
Phil your onyx cruise representative…
Phil your onyx cruise representative has been enormously helpful in booking our second trip and cruise dealing with changes and upgrades along the way.
Helping us to make the best possible choices. Thank you
Onyx Cruises
Onyx Cruises. I spoke with Mark, I was anxious because its my big dream trip to Hawaii and other further destinations. So felt challenged in booking and all the online things I had to do
Mark made the booking experience easy. He was very patient. I am not a person that is good on online, he repeated nearly everything for it to registered in my head., I feel confident that further down the road, he will be helpful with other information I may need.
Onyx were great in communicating and…
Onyx were great in communicating and arranging this cruise at a amazing price.
Phil was very professional and helpful…
Phil was very professional and helpful to put together a once in a lifetime South America and Cruise back to Southampton.
Full documentation processed and received
The process was seamless from quote to…
The process was seamless from quote to booking!
The advisor that I dealt with was very knowledgable and made booking very easy!!
Phil put together a great itinerary for…
Phil put together a great itinerary for us so making the booking process a lot easier for us
Highly recommend
Excellent communication throughout from…
Excellent communication throughout from the Cruise Specialist - Phil.
Phil was great with me when I was…
Phil was great with me when I was booking the holiday, he helped us all the way through and was able to answer all the questions we asked.
First time on Princess
Mark was a great sales advisor and explained and helped me throughout the booking process.
Very easy booking process
I made an enquiry and was emailed the details. Checked them all through. When ready to book got straight through to Phil and booked within 15 minutes. Very easy process. He was helpful and answered all my questions.. polite and respectful. Would certainly book again through Phil.
Mark was incredibly helpful
I dealt with Mark who was incredibly helpful from the onset. When we asked about certain cabins he said he would look into it & call back. He did just that & offered just what we had asked for. Several questions later, all answered, we booked our cruise.
Phil worked hard to tailor the small…
Phil worked hard to tailor the small things which we wanted to have, to complete the cruise experience.
Phil was great and helped in the…
Phil was great and helped in the process booking our holiday
Great booking service
Great service booking with Phil got a great holiday. I asked quite a few questions which Phil was able to answer. He got us upgrades. I would definitely recommend and will use in the future
I contacted the Onxy for a quote on a cruise ,1st time calling.
I contacted the Onxy for a quote on a cruise that I was interested in ,1st time using this company,I asked if they could beat a quote from a rival company ,which they did ,so I booked the cruise with Phil who helped me to get a decent price with a good cabin ,I will be thinking of the company next cruise I do .
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