Options For Your Tomorrow Avis 

Absolutely dreadful customer service and back office .

I have a client being quoted 8 to 10 weeks to complete a transfer to Legal and General. I would urge any employer to consider other options if this company is being considered for the home for your auto enrolement duties or group scheme. Far better options exist.

These timescales are simply unacceptable , given that most schemes can transfer within a few working days electronically.

Nothing too much trouble. No time limits.
Not cheap but you get what you pay for..........
Glasses fell very comfortable and as a minor point they have improved my vision!!!!!

I have used Options, formerly JLT, to deal with a SIPP for many years now. Their service is consistent, professional and trustworthy. I am confident that I will remain a client for the foreseeable future.

Having been asked to supply information relating to my previous review, I received no reply after about a month. I wanted to know how they calculated their fee regarding the pension payments from my SIPP. The administration of the investments is carried out by a bank. They only make monthly payments and deduct the income tax. The annual fee is almost 25% of my pension.

My contact at Options is always very efficient, polite and nothing is too much trouble for him.
He is always at the end of the phone as well if I need anything explaining in more detail.
He is a pleasure to deal with.

Whenever I deal with Options I have received the most professional service. My interface, Devendra Varsani, is always courteous and provides a rapid and efficient response, whatever my query.

The Team at Options are professional, efficient, very helpful and completely transparent, which makes a refreshing change from my previous pension provider.
I highly recommend!

The team at Cardiff, and Devendra in particular, are extremely knowledgeable and helpful. Dev takes the stress out of the process. I just know that if he is dealing with anything it gets done without drama.

I can only add what my husband has said.
Dev Varsani and Richard Prior are more than helpful with their advice and support. Nothing is too much of a problem. Both are quick to respond to emails. It’s a great team to work with.
Mary Gray

Haven’t used the service at all hence mid range score. I hope they’ll get a 5 when I use them.

We have dealt with Options for many years and have received nothing but a first class service.

Options provide an excellent service. They are very proactive and respond to queries promptly ensuring that your instructions are carried out in a timely manner. Dev, who I deal with at Options, is an absolute star!

Dealing with both Devendra Varsani and Richard Prior makes dealing with my SIPP exceptionally easy. They are both very knowledgable and available to go through any questions without delay. I wouldn’t hesitate to recommend them and Options Pensions

Devendra Parsani has been quite superb in clarifying the situation regarding my SIPP at a time of conflict between various shareholders of a commercial property. Now the property has been sold he has been equally helpful in advising me regarding overall benefits and the ramifications of releasing a substantial tax free cash sum - which he has handled with 100% efficiency. Highly recommended.

The service I received from Optionspensions Uk was top rate. My pensions executive was cheerful, friendly, efficient and professional. She was supported by the Options Pensions base team who were also very competent, helpful and effective - locating a host of 30 year old pensions formation documents which were thought lost - but which, by good detective work were retrieved and recirculated.
A good service from competent and dedicated people.

Today I received a satisfactory answer to all my questions from Alison Kelly

I’ve been dealing with Devendra at the Option team in Cardiff for the last Five years. He is and has always been exceptionally helpful, knowledgeable and patient with my endless questions and requests.

Great service, Devendra Varsani is always helpful with any queries

Too soon to say. I always rated JLT highly.