Tyler came and fitted my full fibre broadband explained everything to me left everything tidy,went above and beyond to help me out. Thank you. Would give 5 stars but find the tech team at times unreli... Voir plus
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Connor installed the Internet quickly and efficiently with no problems. He explained everything thoroughly and clearly with a friendly professional attitude. Opus did a great job when I was let down b... Voir plus
L'entreprise a répondu
Chris and Andy were very nice guys, solved the issues with internet. Everything is up and running. They've done speed checks in the whole property to make sure everything is covered. They also fitted... Voir plus
L'entreprise a répondu
Great service provided by engineers Chris and Seb. Polite and friendly. As always from start to finish of my initial conversation with the staff on the phone, to the completion of the work at my home... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Ribble house, Ribble Business Park, BB1 5RB, Blackburn, Royaume-Uni
- 0800 2466 650
- info@opusbroadband.net
- www.opusbroadband.com
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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On site engineer was very good.
Tyler came and fitted my full fibre broadband explained everything to me left everything tidy,went above and beyond to help me out. Thank you. Would give 5 stars but find the tech team at times unreliable depending who get.
Chris and Andy
Chris and Andy were very nice guys, solved the issues with internet. Everything is up and running. They've done speed checks in the whole property to make sure everything is covered. They also fitted the box with cables which was just hanging to make sure it's safe - weren't asked but noticed.
Thank you :)

Réponse de Opusbroadband

Réponse de Opusbroadband
Chris and Seb
Chris and Seb did a great job installing my broadband. Friendly, professional, and made sure everything was up and running perfectly before they left. Really appreciate their efficiency and clear communication—excellent service all around.

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We have received Great customer…
We have received Great customer services from Opusbroadband

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STAY CLEAR OF THEM - FAILED CABLE 4 TIMES
Very poor service, had fibre installed, third time by this company. How you may ask. First time engineer installed the equipment no power signal. That was a damaged cable not a problem. Second time new cable installed the engineer installed it and it worked for a full week. Called them said the cable had failed again? So had to wait for a new cable and it be reinstalled by an engineer. Come back today no Internet.
This company is a complete joke, thought it was opus broadband. Then a 6g Internet van did one of the installs. Found out the company is a massive scam.
They have poorly speaking technical support that are overseas and don't know anything about what they are providing tech support on.
STAY CLEAR OF THEM - GOOD LUCK IF YOUR PLANNING ON SIGNING UP.

Réponse de Opusbroadband
Great lad turned up from Burnley to…
Great lad turned up from Burnley to connect me he was determined to get it connected great lad we had a good laugh highly recommend opus broadband I am a very happy customer

Réponse de Opusbroadband
Connor installed the Intern🐈et quickly…
Connor installed the Internet quickly and efficiently with no problems. He explained everything thoroughly and clearly with a friendly professional attitude. Opus did a great job when I was let down by Sky, BT, Talk Talk and Vodafone.

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Seb & Chris just installed my broadband…
Seb & Chris just installed my broadband very professional clean & took time to explain things to me would highly recommend

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Great installation by Connah
Great installation. Connah was clear, respectful and informative. Answered all my questions and very helpful.

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Last one day my Internet not working I…
Good costmer service they respond and said will send you new router and hopefully works better

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Made an effort to find me a solution
Made an effort to find me a solution in an area that dosent have many options. Ended up with great speeds cheaper than everyone else. Tyler who came to do the install was very pleasant, even turned up 10mins early and did a neat job, tested speeds in each room and cleaned up. Super satisfied.

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The man who came was very helpful and…
The man who came was very helpful and very tidy . Explained it all and it was so simple do. I would truly recommend them to anyone. No fuss just straight forward and not loads of wires too.

Réponse de Opusbroadband
Ex BT, now Opus :)
I was a BT (now EE) customer, but my wifi was always lagging. Not good for someone who works from home. I got Opus because a friend of mine said they are good, and that they are indeed. So far I haven't had any issues. Also, the guy who came to install Opus was friendly and got the job done quickly.

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Great service provided by engineers…
Great service provided by engineers Chris and Seb. Polite and friendly. As always from start to finish of my initial conversation with the staff on the phone, to the completion of the work at my home my broadband speeds are now excellent. Many thanks to all at Opus. Pete Dixon

Réponse de Opusbroadband

Réponse de Opusbroadband
Brilliant installation service
Opus broadband thank you is not enough to send Michael came this morning at 8.05 and explain everything what I need to know, gave some advice for better connections upstairs and sorted everything for us.
Clean and jobs done inside and outside as well.
Thanks Pal

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Had seb and Chris come this morning and…
Had seb and Chris come this morning and fix my internet no problem great service thanks guys

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Internet down within weeks of install, no help for days!
Installed about 1 month ago, took business broadband for the speed and service as we have clients at the property needing good speed internet for work and it is already down. Customer service were absolutely useless. No attempt to send an engineer despite being down the road, now after chasing and being on the call going round in circles for half an hour and numerous calls it will be more than 4 days before anyone can go out! That’s almost a week that we are paying for high speed internet which doesn’t work. I’ll cancel as soon as possible and advise people not to use.

Réponse de Opusbroadband
Fitters Andy and Ross was brilliant…
Fitters Andy and Ross was brilliant very clean and tidy and made sure Internet was working in every room with good signal very helpful and polite and credit to the company

Réponse de Opusbroadband
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