Opusbroadband Avis 666

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Tyler came and fitted my full fibre broadband explained everything to me left everything tidy,went above and beyond to help me out. Thank you. Would give 5 stars but find the tech team at times unreli... Voir plus

Noté 5 sur 5 étoiles

Connor installed the Internet quickly and efficiently with no problems. He explained everything thoroughly and clearly with a friendly professional attitude. Opus did a great job when I was let down b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris and Andy were very nice guys, solved the issues with internet. Everything is up and running. They've done speed checks in the whole property to make sure everything is covered. They also fitted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service provided by engineers Chris and Seb. Polite and friendly. As always from start to finish of my initial conversation with the staff on the phone, to the completion of the work at my home... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,4

Excellent

TrustScore 4.5 sur 5

666 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The operater that installed the…

The operater that installed the equipment was clean tidy respectful of the property and did a fantastic job

27 mars 2025
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Réponse de Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Noté 5 sur 5 étoiles

Micheal was brilliant

Micheal was brilliant. Very thorough, he did a very good job, fixed the issue.

27 mars 2025
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Réponse de Opusbroadband

Hi Master, I am pleased that we have resolved your issue. I will ensure that Michael receives your positive feedback

Noté 5 sur 5 étoiles

After a year of issues with our…

After a year of issues with our internet and countless phone calls and emails with them directly we was finally sent an engineer “scotty” wow! He was great he answered each and every question we had explained thoroughly what the issues were and finally managed to get us back up and running! Hats off to the guy he was fab!

27 mars 2025
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Réponse de Opusbroadband

Hi Cassidy, thank you for leaving us a positive review. I will ensure that Scotty receives your positive feedback

Noté 5 sur 5 étoiles

Excellent work by Michael,Neil,Tyler…

Excellent work by Michael,Neil,Tyler highly recommended

25 mars 2025
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Réponse de Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Noté 5 sur 5 étoiles

Great work and extremely tidy and…

Great work and extremely tidy and respected my home. Would recommend scotty to everyone

25 mars 2025
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Réponse de Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Noté 5 sur 5 étoiles

Very helpful and tidy.

Very helpful and tidy.

14 mars 2025
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Réponse de Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Noté 5 sur 5 étoiles

Very nice man

Very nice man

14 mars 2025
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Réponse de Opusbroadband

Hi Jeanette, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

Very friendly talked me through…

Nathan was friendly talked me through everything and the install was neat and tidy. Appreciated

12 mars 2025
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Réponse de Opusbroadband

Hi Nathan, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

Very nice man and very helpful

Very nice man and very helpful

10 mars 2025
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Réponse de Opusbroadband

Hi Josie, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

The engineers were really very…

The engineers were really very hardworking and generous to answer all my querries.

10 mars 2025
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Réponse de Opusbroadband

Hi Syeda, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

Engineer was great

Engineer was great, friendly and explained everything Nathan was brilliant. Thanks

10 mars 2025
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Réponse de Opusbroadband

Hi Sam, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 3 sur 5 étoiles

Inconsistent speeds

The installation was good , fairly straightforward, price is reasonable, my biggest issue is constant problems with internet speed, I’m paying for 250mps but the majority of the time it barely limps over 100mps , often dropping as low as 0.5 mps . This is incredibly frustrating especially when on video call meetings .
To try and call someone I had to hunt down a number , then upon calling was on hold for 46 min !

10 mars 2025
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Réponse de Opusbroadband

Hi Michael, I'm sorry to hear you're experiencing connection problems. I've sent a request for your information so that we can contact you and resolve this issue.

Noté 5 sur 5 étoiles

Amazing service

Absolutely amazing service from the guys today fitting our new Internet. They went above and beyond!
Exception service 😃

6 mars 2025
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Réponse de Opusbroadband

Hi Samantha, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

Covered all areas

Covered all areas - installed professional and kind.
Thankyou

6 mars 2025
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Réponse de Opusbroadband

Hi Zohaib, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

Excellent

The lads (scotty, micheal, ryan) were polite and cleaned up after them selves, absolutely no complaints

3 mars 2025
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Réponse de Opusbroadband

Hi Bernard, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

Brilliant service from Dan and Nathan

Brilliant service from Dan and Nathan, very patient and did the job good. both nice gentlemen

27 février 2025
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Réponse de Opusbroadband

Hi Tom, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

Polite staff

Polite staff, explained everything well. Cleaned up after themselves, minimal disruption. Michael and Kas

27 février 2025
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Réponse de Opusbroadband

Hi Karen, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

Vey tidy fast worker respectful with…

Vey tidy fast worker respectful with alot of knowledge

27 février 2025
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Réponse de Opusbroadband

Hi Kinga, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

Noté 5 sur 5 étoiles

Good good good

Good good good

26 février 2025
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Réponse de Opusbroadband

Hi Ryan, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.

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