To your support Team, and i am forgetting her name.... My name is Cheryl Faulkner with Sweet Recovery RX. :) THANKYOU!!!! Thank you for giving me so much grace because me and computers are NOT FRI... Voir plus
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Lisez les avis des autres
Ms James is an amazing asset to your organization. I attempted to complete my onboarding but I did not know what I was doing. She was able to walk me through the rest of the process without leaving... Voir plus
L'entreprise a répondu
I am new to Opus. Introduced through @itscoachk who specializes in Grant Funding Education where her community learns the process of how to access Grant Funding. This is where I found Opus because she... Voir plus
L'entreprise a répondu
At this time we can only give them four stars because we've only been using services for a month, but so far so good. Customer service did well with any questions we may have had. Customer support the... Voir plus
L'entreprise a répondu
4,3
Excellent
287 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I cancelled my membership but this…
I cancelled my membership but this horrible company still tries to withdraw another month of subscription after the cancellation how is this monthly subscription. They send me a collection letter for the 100 something dollars for a subscription that I ended 15 days before my renewal. This is not about the money but the lack of ethics and show of immense greed is wild.
18 mai 2026
Avis spontané
Réponse de Opus Virtual Offices
Thank you for your feedback. Our records indicate that your cancellation request was received on 3/2/26; however, there was already an outstanding balance tied to the invoice issued on 2/26/26 prior to the cancellation request. Our Billing team attempted to contact you regarding the outstanding invoice before the account was referred to collections. If you have questions regarding the balance, please contact our Billing team directly
The vendor sent me an invoice for…
The vendor sent me an invoice for payment and the address does not have my company as the owner of the mailing address.
9 avril 2026
Réponse de Opus Virtual Offices
Thank you for sharing your feedback. We understand the importance of having accurate business information associated with your mailing address, especially when it comes to vendor invoices and business correspondence.
We would appreciate the opportunity to review the details with you and help clarify any questions or concerns. Please reach out to our team so we can assist and ensure your account information and address services are being used correctly.
Thank you for bringing this to our attention. We value your business and are committed to providing reliable virtual office solutions and support.
Réponse de Opus Virtual Offices
Thank you for your wonderful review! We’re pleased to hear that you had a great experience and found our team reliable and kind. Providing dependable service and a positive experience for our clients is always our goal. We appreciate your feedback and look forward to continuing to support your business needs.
Réponse de Opus Virtual Offices
Thank you for your wonderful review! We’re grateful for your support and are pleased to hear that you’re enjoying your experience with Opus Virtual Offices. Your feedback means a great deal to our team, and we look forward to continuing to support your business needs.
She made everything very easy to…
She made everything very easy to understand, give her a raise.
And thanks for your help in this matter.
12 mai 2026
Avis spontané
Réponse de Opus Virtual Offices
Thank you for your kind review! We’re pleased to hear that your experience was helpful and that everything was explained clearly and made easy to understand. We’ll be sure to share your recognition with our team member—feedback like yours means a great deal. Thank you again for choosing Opus Virtual Offices and for taking the time to share your experience.
Great service!
7 avril 2026
Réponse de Opus Virtual Offices
Thank you for your great review! We’re pleased to hear that you had a positive experience with our service. Your feedback is truly appreciated, and we look forward to continuing to support your business needs.
This was and is hassle free
This was and is hassle free. Started running right after I completed questioning
3 avril 2026
Réponse de Opus Virtual Offices
Thank you for your wonderful review! We’re pleased to hear that your experience has been hassle-free and that getting started was a smooth process. Providing a simple and efficient experience for our clients is always our goal. We appreciate you taking the time to share your experience and thank you for choosing Opus Virtual Offices.
Réponse de Opus Virtual Offices
Thank you for your excellent review! We’re pleased to hear that you found our mail service attentive, responsive, and efficient. Delivering dependable service and a seamless experience for our clients is always our priority. Thank you for choosing Opus Virtual Offices and for taking the time to share your feedback.
Customer Service
The support that you all provided throughout the process was excellent. You were communication was excellent as well.
14 avril 2026
Avis spontané
Réponse de Opus Virtual Offices
Thank you for your excellent review, John! We’re pleased to hear that you had a positive experience and that our team’s support and communication throughout the process met your expectations. Providing responsive and reliable service is always our goal. We truly appreciate your feedback and thank you for choosing Opus Virtual Offices.
Unusable Business Address + No Refund — My Experience with Opus Virtual Offices
I recently signed up with Opus Virtual Offices to obtain a business address for forming my LLC in Maryland.
Immediately after purchasing the service, I attempted to use the address on the Maryland state registration website and was informed that the address is not accepted as a valid business location because it is considered a mailing/virtual address.
Within approximately one hour of signing up, I contacted Opus to cancel the service since it could not be used for its intended purpose. Despite this, I was told I am locked into a 3-month contract and would not be refunded.
To be clear:
The service could not be used for its intended purpose
Cancellation was requested almost immediately
No meaningful services were used
This raises serious concerns about transparency and how these services are represented during the purchasing process.
I am requesting:
Immediate cancellation of the account
A full refund
Confirmation that no further billing will occur
If anyone else has experienced similar issues with virtual office providers, I would be interested to hear your experience.
14 avril 2026
Avis spontané
Réponse de Opus Virtual Offices
Thank you for your feedback. Our records show that you contacted us the morning after your signup, at which point your account had already been activated. As outlined in the service agreement accepted during enrollment, all plans include a minimum 3-month term, which is less than most of our competitors who typically require a 6-month minimum. Regarding the Maryland registration issue, the notification you received is an automated system message that can sometimes flag virtual addresses incorrectly as potential P.O. boxes. However, many of our clients have successfully registered their businesses in Maryland using our addresses despite this notice. That is why our team advised proceeding with the filing. We have also tried following up with you via phone and email to provide additional assistance but have not received a response from you as of yet. We remain committed to supporting you and your business. Please contact us directly so we can help resolve this matter.
They gave me a great service
They gave me a great service. When I had a problem with my occupancy they stepped in and resolved the matter quickly and efficiently!💪😃
3 mars 2026
Réponse de Opus Virtual Offices
Thank you for your wonderful review! We’re so pleased to hear that you had a great experience with our team and that we were able to assist you when you encountered an issue with your occupancy.
Providing prompt, efficient, and reliable support is a priority for us, and we’re glad we could step in and help resolve the matter quickly. We truly appreciate your kind words and the opportunity to support your business needs.
Thank you for choosing Opus Virtual Offices. We value your trust and look forward to continuing to provide excellent service and support.
A very professional office and location…
A very professional office and location for my company. I love that they also provide my own office number and fax number and live receptionist answering service. They also receive all of my companies incoming mail.
2 mars 2026
Réponse de Opus Virtual Offices
Thank you for your wonderful review! We’re thrilled to hear that you are enjoying your experience with Opus Virtual Offices and the professional services we provide.
We’re glad our office location, dedicated business phone number, fax services, live receptionist support, and mail handling solutions are helping your company maintain a professional presence. Our goal is to provide reliable virtual office solutions that allow businesses to operate efficiently while receiving the support they need.
Thank you for choosing Opus Virtual Offices. We truly appreciate your trust and look forward to continuing to support your business success.
This is a great option for small…
This is a great option for small businesses just starting out that need a business address. They offer great services that can help your business with small or no staff. For me, the business address, the receptionist, and mail receiving
7 novembre 2025
Réponse de Opus Virtual Offices
Thank you for sharing your experience! We’re delighted to hear that you find Opus Virtual Offices to be a great option for small businesses looking to establish a professional presence.
We’re pleased that our business address, live receptionist services, and mail receiving solutions have helped support your company’s needs. Our goal is to provide flexible and reliable virtual office services that allow businesses to operate efficiently, even with a small team or limited staff.
Thank you for choosing Opus Virtual Offices. We appreciate your support and look forward to continuing to provide the services and support your business needs to succeed.
Samantha made my Day Extraordinary!
Samantha was very professional and courteous. I appreciate her patience and willingness to allow me to explain my issues and concerns. Her assistance and support really made my day extraordinary. Thanks again Samantha!
30 mars 2026
Avis spontané
Réponse de Opus Virtual Offices
Thank you for your wonderful review! We’re thrilled to hear about your exceptional experience with Samantha.
Samantha is dedicated to providing professional, courteous, and attentive service, and we’re delighted that her patience and willingness to listen helped make your experience so positive. We’ll be sure to share your kind words with her—she will be happy to know she made such a meaningful impact.
Thank you for choosing Opus Virtual Offices. We truly appreciate your support and look forward to continuing to provide outstanding service and support for your business needs.
This place is a scam
This place is a scam! I signed up for something and then couldn't even find the office locally, after a week and a half of finally trying to get in touch with someone and then calling me back I went into the office and the staff at the UPS store had no idea what I was even talking about. Then I told the woman that I didn't want to continue that I wanted to cancel it even though I've already paid for one month and her solution was to have me go to a city 75 miles away to use the service. I told her that was not acceptable and that I wanted to cancel it. Now three months later I'm being charged from a collection agency because of it being a three month contract even though what I signed up for is nowhere near what I was getting. Run as fast as you can from this company! There are actually legitimate businesses that do this out there, this is not one of them.
2 décembre 2025
Réponse de Opus Virtual Offices
Thank you for your wonderful review! We’re pleased to hear that you had a positive experience with our team and appreciated our organized approach and friendly service.
Providing a professional, welcoming, and efficient experience for our clients is a top priority, and we truly appreciate you taking the time to share your feedback.
Thank you for choosing Opus Virtual Offices. We value your support and look forward to continuing to provide exceptional service and reliable virtual office solutions for your business needs.
Great Communication
Great Communication, with email notification of receipt of mail and packages.
9 février 2026
Really enjoying the service they…
Really enjoying the service they provide. Finally I don't have to deal with these annoying spam calls.
30 janvier 2026
Réponse de Opus Virtual Offices
Thank you so much for your 5-star review! We're thrilled to hear you're really enjoying the service. Helping you avoid those annoying spam calls is exactly what we aim for, so it’s great to know it's making a difference.
Answer your phone!!
Trying to get hold of this company to arrange delivery but no one will answer the phone and the link they have sent me to arrange does not work! Extremely frustrating especially when you are on a ski holiday with no ski gear!! And medication that is required!!
Please can someone contact me urgently from this company .
2 mars 2026
Avis spontané
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