OSS World Wide Movers Avis 80

These guys are good. Helpful, understanding and organised. Seems like a great company culture as every one is friendly and professional. Packing crew of Courtney, Carlos and Xavier ewe incredibly efficient and did a great and careful packing job. Overall good work.

Our experience was moving from New Hampshire USA to Brisbane. The OSS side of the move was fantastic. Crew was knowledgeable, polite, dedicated, and efficient. Some of our items were delicate and heavy and all handled with care. Our move consisted of two full oceangoing containers delivered over two days and service was consistent throughout. Not sure we have everybody but Mike, Mark and his team of 3, as well as Jason and Ben were outstanding and we would highly recommend OSS World Wide Movers.

The packing team, Ali, Cortney, Jay, are amazing. Super thorough, professional, great energy, overall a fantastic job. Thanks a lot

We had an outstanding experience with OSS Worldwide Movers for our international move to Germany.

A huge shoutout to the team on the day — Jay, Ali, Courtney, Carlos, and LJ — who were nothing short of phenomenal. They were incredibly friendly, professional, and worked with impressive speed, all while being meticulous and ensuring everything was packed securely for a long international journey.

What really stood out was how they managed to keep the energy high and positive throughout the day — even adding some great tunes to lighten the mood during what is usually a pretty stressful process. It made a real difference.

We have had a great experience with OOS! From the lead up with Sam and Jacqueline, to our onsite team, their professionalism has been exceptional and given me every confidence. Our loading team Ali, Courtney and Jake were efficient, friendly and made the whole experience seamless. Would highly recommend OOS to anyone wanting a service they can confident with!

Great team, very professional packers, highly recommended

Great work by Jay, Ali and Coutney. Very helpful.

Just meet 3 lads that work for OSS, in Blackbutt QLD.
What a wonderful credit they are to the company.
Very polite and friendly, was a pleasure meeting you all.

The team turned up on time, was very polite, professional, efficient and helpful. No complaints at all. Very happy with the service.

From the initial quote stage to regular updates from Jacqueline, my move manager, I was able to ship all my heirlooms from Canada to Australia, including my Cedar chest and upright piano - a dream come true! Tom and Dan were excellent unloading in Australia and my parents were impressed with the efficient, professionally packed boxes on the packing side in Canada. Highly recommend!

We used OSS World Wide Movers for an international relocation (Australia to Gibraltar). The experience was extremely disappointing from start to finish.

We were initially sold a maximum estimated storage/transit timeframe, but our shipment sat for months with repeated reassurances that dispatch was “imminent.” Updates were vague and inconsistent, and we frequently had to chase OSS for basic information. What they communicated and promised us was never delivered

When our belongings did finally arrive after six months, multiple furniture items were damaged — those that were severely damaged were unfixable. Several pieces were chipped, smashed, or structurally compromised, and sentimental, irreplaceable items were broken. We were explicitly instructed not to pack anything ourselves because OSS would handle "professional" packing.

After all this and despite extensive photographic evidence, OSS refused to assess responsibility, stating that because advanced transit insurance was declined, the matter would not be reviewed “regardless of the nature or cause of the damage.” Damage was repeatedly described as “normal transit movement,” even where the extent of destruction was clearly inconsistent and not caused with minor vibration or wear.

The most concerning aspect was the position taken by OSS that service quality and packing standards are irrelevant if insurance is not purchased. Insurance may determine financial recovery, but it does not erase a mover’s responsibility to pack and handle goods professionally. The refusal to separate insurance coverage from basic duty of care was embarrassing on their account, and frustrating and disappointing on ours.

OSS referenced industry standards, but in our case there was no meaningful accountability when the outcome fell well short of professional expectations and denied all accountability.

Bottom line is that we lost thousands of dollars worth of precious items that we worked hard to obtain all because OSS does not respect the property of their customers nor how long it takes to get there. They possess an inflexible, dismissive approach to responsibility once problems arise, and while we cannot pursue legal action any further, we would not recommend OSS World Wide to anyone.

These guys; Josh, Justice and Jason were great. They were helpful, friendly and professional. Thank you, the three Js.
Kate

Matt and Jason from OSS were absolutely fantastic. They unpacked my boxes efficiently and went above and beyond by offering thoughtful advice on where I should keep certain items so they’re easy to reach and manageable for me to move later.
They were courteous, proactive, and genuinely cared about making sure I was comfortable and set up well in my space. Their attention to detail and willingness to help made a stressful move much easier. I truly appreciate their hard work and professionalism and would gladly recommend them.

Mat and Jason,
Did an excellent job and packed all items very good.
They were very friendly and helpful

Matt and Jason were awesome, very prompt, considerate and helpful. Thanks guys!

Thank you to OSS Brisbane packing and moving team Deyene, Josh and Justice, did job above my expectation: fast, professional and friendly. My furniture was in good hands. Also, Thanks to Misha for coming to my house and offering a great deal for their service before that, then Gabbie taking care of our international paperwork, both friendly and professional, prompt and reliable. Thanks to OSS World Wide Movers Team to make our international relocation pleasant.

Requested a quote from them for an overseas move, and on the quote request form specified email only as the contact option. They ignored that and contacted me via SMS which is not at all professional. Rather than give me a quote, they suggested that I try some other company.

The OSS moving crew we had are fantastic. Super efficient, helpful and determined to make it all work smoothly for us. They are friendly and communicative and worked with us straight through to the end! We are super pleased!

Absolutely incredible movers. They worked very efficiently and were very careful with everything. I have a lot of art and delicate ceramics and they packed it all perfectly. I would highly recommend to anyone looking to move especially if you have unique items that need extra care and an experienced packer.

Fantastic communication and care from the company. Josh and Deyne got all my stuff to my new address safe and sound