I’m a repeat customer of Owen Drew, why wouldn’t you be with such gorgeous fragrances wafting around my home. Without fail visitors to my home comment how wonderful it smells. Say no more!
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Lisez les avis des autres
Bought the new range of cleaning products from Owen Drew and couldn't be more pleased. The fragrance is on par with the room spray and perfume What makes it special is that the fragrance lasts... Voir plus
What a company. Candles that actually smell of something after burning for a long time. Ordered on line delivery quick. Mauritius is my favourite and the candle and room spray are out of this world... Voir plus
What a beautiful aromatic boutique in Brimstage. Went in to purchase a gift and could have bought everything in the shop! Wonderful service, a lovely place to visit and the scents in the shop are amaz... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Multi Award-Winning British Fragrance House - Scented Candles, Luxury Soaps, Bath Oils, Perfumes and more. As featured in VOGUE, Forbes. BBC One Dragons' Den Winning Pitch 2021
Coordonnées de contact
Wirral Point, 132 Claughton Road, CH41 6EY, Birkenhead, Royaume-Uni
- info@owendrewcandles.com
- www.owendrewcandles.com
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Smashed it out of the park again!
Smashed it out of the park again!!
Ordered pretty much near to Christmas and didn’t expect a speedy delivery given that they must’ve been snowed under. The delivery was within a week of ordering and as usual went with no issues whatsoever. I can’t rate this company highly enough. I’m so impressed yet again. 10/10.
9 décembre 2024
Réponse de Owen Drew England
Thank you so much for your fantastic feedback and continued support. We are thrilled you were pleased with your order and really appreciate your kind words.
Réponse de Owen Drew England
Thank you for your feedback. We are so pleased you found the ordering and delivery process smooth and efficient.
Thank you so much Owen Drew
Thank you so much Owen Drew. My online order has arrived and I’m thrilled.
5 décembre 2024
Réponse de Owen Drew England
Thank you for your lovely feedback. We are delighted to hear you are thrilled with your order.
Great products love that they are vegan…
Great products love that they are vegan and they smell amazing I have been buying from them since they were on Dragons Den and have never been disappointed. Always excellent customer service. I’m so glad I watched the program. Thank you Owen Drew.
9 novembre 2024
Réponse de Owen Drew England
Thank you so much for your continued support over the years. We are delighted to hear how much you enjoy the products, and it means a great deal to us that you have been with us since the very start.
Réponse de Owen Drew England
Thank you for taking the time to leave your feedback. We are so pleased your order arrived promptly and that you are enjoying the fragrance.
Owen Drew
Owen Drew has been quiet in the past few months but has been more visible lately - thank goodness. The perfume is exquisite - long may they continue
31 octobre 2024
Réponse de Owen Drew England
Thank you for your kind words and for staying with us. We were so pleased to be back and it meant a lot to hear how much you enjoyed the perfume.
Product lovely as usual but communication was poor……Although I was notified that you were…
Although I was notified that you were moving there was no date on the email and I therefore went to Hamilton square to collect my item. In addition to the waste of my time I paid for parking too! I did email to say I was on holiday and would be late collecting and whilst I received an acknowledgment I did not receive a response so unfortunately overall communication was poor!
31 octobre 2024
Réponse de Owen Drew England
Thank you for your feedback. We were sorry to hear about your experience and truly appreciated you bringing this to our attention. Your comments helped us to improve communication going forward.
excellent service
1 novembre 2024
Réponse de Owen Drew England
Thank you, we really appreciated your kind feedback and support.
Réponse de Owen Drew England
Thank you, we were so pleased to hear you were happy with both your products and the delivery.
Great candle
Great candle. Lost a star as the “pick up” option is confusing. Address listed is residential with no signage and multiple call buttons to press. Suggest you put a sign out for future customers
27 octobre 2024
Réponse de Owen Drew England
Thank you for your feedback and for highlighting this. We appreciated your comments and took them on board to help improve the collection experience for future customers.
Absolutely love the room spray and oil
Absolutely love the room spray and oil, the smell is amazing
8 octobre 2024
Réponse de Owen Drew England
Thank you, we were delighted to hear you loved the room spray and oil. Your support meant a great deal to us.
I ordered a gift voucher for a friend’s…
I ordered a gift voucher for a friend’s birthday.
7 octobre 2024
Réponse de Owen Drew England
Thank you for choosing us for your gift. We hoped it was well received and brought a little joy.
Great service x
13 octobre 2024
Réponse de Owen Drew England
Thank you, we truly appreciated your support.
Réponse de Owen Drew England
Thank you so much, we were thrilled to hear you loved the perfumes and had a great experience with delivery. Your support meant the world to us.
Port of Liverpool wax melts
I adore the Port of Liverpool wax melts... they smell amazing.
13 octobre 2024
Réponse de Owen Drew England
Thank you, we were so pleased to hear how much you enjoyed the Port of Liverpool wax melts. Your support was very much appreciated.
Lovely personal touch thank you x
23 septembre 2024
Réponse de Owen Drew England
Thank you, we were so pleased you appreciated the personal touch. Your support meant a lot to us.
Réponse de Owen Drew England
Thank you for your kind words and continued support. It was always a pleasure to serve you.
Amazing products!
This company is fantastic. Great products and exceptional customer service. Highly recommend.
3 octobre 2024
Réponse de Owen Drew England
Thank you for your wonderful recommendation. We truly appreciated your support and were delighted you enjoyed both our products and service.
Beautiful Products
When we moved into our flat 3.5 years ago, the previous owner left some Owen Drew diffusers behind. We were determined to find out where this company were and having done that, we have remained fans. The scent from one wax melt fills our large lounge and the room mists are incredible. 1 to 2 sprays quickly clears cooking smells etc and the scent lingers the next day. The natural scent is much better for the environment and for humans alike. Love the soy wax candles as well.
20 septembre 2024
Réponse de Owen Drew England
Thank you for your thoughtful feedback and for becoming such a loyal fan. We were delighted to hear how much you enjoyed the diffusers, wax melts, and room mists over the years. Your support was truly appreciated.
Stunning home fragrance (diffuser oil)…
Stunning home fragrance (diffuser oil) and friendly and responsive customer service
25 septembre 2024
Réponse de Owen Drew England
Thank you for your kind feedback. We were pleased to hear you enjoyed the diffuser oil and found our customer service helpful.
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