We were trying to instruct Oxbury to transfer our funds on maturity. We each have new mobiles and QR codes with photos are beyond us. A lady from Obury kindly 'phoned to resolve the matter quickly and... Voir plus
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Lisez les avis des autres
I have several accounts with you - they were easy to open and offer good saving rates. Thank you. So wanted to open an account for my pension - this was much harder and slower. Think you need... Voir plus
L'entreprise a répondu
Setting up a new account was easy enough online but what I really appreciated was a phone call from a person who was making sure I was happy with my new account and answered any questions I could thi... Voir plus
Easy to deal with always helpful and polite. Able to speak to someone on the phone - no pressing buttons several times to get right department. saving rates always good. Very easy to log on to obt... Voir plus
À propos de l'entreprise
À propos de Oxbury Bank Plc
Écrit par l'entreprise
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Coordonnées de contact
Royaume-Uni
- www.oxbury.com
4,5
Excellent
2 k avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to navigate
Easy to navigate and login, very easy to open a new account. Liked that they offer 3 months fixed rate bond
30 avril 2026
I have several accounts with you, but
I have several accounts with you - they were easy to open and offer good saving rates. Thank you. So wanted to open an account for my pension - this was much harder and slower. Think you need to streamline as could not recommend that service to others sorry.
3 mai 2026
Réponse de Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We’ve sent you an email, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
Very good services.
2 mai 2026
Downloading the app does not work on my…
Downloading the app does not work on my Apple devices.
29 04 2026 Problem solved.
20 avril 2026
Réponse de Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We’ve sent you an email, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
So Easy
Best experience ever of an online savings portal. Also love the fact they support the farming community, competitive savings rates. App is very easy to use. I made a mistake on my account transfers the other day and they sorted it out quickly no fuss. Brilliant hope it stays that way.
20 avril 2026
Very Efficient Bank
App works well and quickly interest rates good. Acknowledgement of payments very swift. Support for farmers, hooray!
18 avril 2026
We were trying to instruct Oxbury to…
We were trying to instruct Oxbury to transfer our funds on maturity. We each have new mobiles and QR codes with photos are beyond us. A lady from Obury kindly 'phoned to resolve the matter quickly and efficently so five stars!
21 avril 2026
Avis spontané
I contacted Oxbury regarding a message…
I contacted Oxbury regarding a message I'd received sorted the same day
Thank you
16 avril 2026
What is not to like!
Great products. Easy to use website. Helpful support. What is not to like!
15 avril 2026
Great service
13 avril 2026
Very helpful and patient on the phone
31 mars 2026
Excellent Customer Service
It is great to be able to be able to contact the customer service team and speak to someone about my account. The members of the team are so helpful.
31 mars 2026
Safe ,simple,secure,and helpful
Simple straight forward, very secure system. One account in and only one way to return using the very same account that was used to pay in. Better interest rates than most . No frills service .
4 avril 2026
Avis spontané
Have not signed in for a months and…
Have not signed in for a months and mobile device needs to be re-registered. The email sent ends up with a QR code that has to be viewed by the said mobile device so no way to verify id. Absolute numbskull of a system. No telephone contact. A truly agricultural system. Had to use my wife's phone to verify id which from my passport confused me with some guy in Sydney Australia. AT this point I have no idea how to get back into my account
1 avril 2026
Avis spontané
Réponse de Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We are investigating your concerns, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
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