We booked a test drive at BMW Oxford North for 11:00 am, arrived on time, and waited for over an hour. Despite having a confirmed appointment, we were eventually told that another customer was usi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We booked a test drive at BMW Oxford North for 11:00 am, arrived on time, and waited for over an hour. Despite having a confirmed appointment, we were eventually told that another customer was usi... Voir plus
L'entreprise a répondu
Rozeena in service was incredible to deal with. A truly easy experience is hard to find in dealership service departments, but she always delivers. Professional and fast service, feels like she g... Voir plus
L'entreprise a répondu
I called on Rozeena Ali for assistance to my BMW. Her attention to all matters, was outstanding. A true credit to your company.
Just leased a new vehicle from BMW North Oxford. Charlotte was attentive from start to finish, giving us the time we needed to make decisions without feeling pressured. Nothing was too much trou... Voir plus
L'entreprise a répondu
Welcome to North Oxford BMW, your authorised local BMW retailer, with excellent offers on new and approved used BMWs. Visit us today.
Wolvercote Roundabout, OX2 8HH, Oxford, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Jenna in service was excellent start to finish great an excellent service. She is a great asset to BMW north oxford

Réponse de North Oxford BMW
I had some issues using the automated logging in process due to some incorrect info on the system. Jodie came to assist and completed the process, making the necessary changes, swiftly and efficiently. I was kept informed of progress and was fully apprised on a couple of minor points to note. An excellent experience.

Réponse de North Oxford BMW
North Oxford BMW look after both my BMWs and I wouldn't go anywhere else - in fact I travel 50 miles to go there when I have a main dealer within walking distance from my home. The service is always excellent from their friendly and knowledgeable staff, especially Rozeena, Jazmin and Adam.
So many companies treat you like you are there for one transaction - North Oxford treat you like they want you to come back :-)

Réponse de North Oxford BMW
Minor parts / service issue. Matt was very helpful, very courteous, very knowledgeable, very efficient. Thank you.
10/10 Highly recommended

Réponse de North Oxford BMW
Car service was excellent, kept me informed, agreed to discount certain costs which was hugely appreciated and were really attentive to my needs as I worked from the show room

Réponse de North Oxford BMW
I’ve been taking my current, and previous BMWs to North Oxford for all services.
The service they provide there is second to none, plus they allow dogs! Every member of staff is so accommodating, friendly and professional. I won’t take my BMW anywhere but North Oxford.

Réponse de North Oxford BMW
My car was serviced last Monday, and I was extremely impressed by the customer service. The process was smooth and efficient, with consistent updates from start to finish. Many thanks to Jodie, the service advisor, for her excellent assistance.

Réponse de North Oxford BMW
Part exchanged motorbike, served by Ben. Who was brilliant, and nothing too much trouble and an absolute credit to your sales team and very happy with my BMW motorbike.
Thanks again Ben
Kev

Réponse de North Oxford BMW
Visited yesterday, looking for a new or nearly new 2 series a active tourer. Reception didn't raise their heads to give us a greeting. Loads of staff all sitting at desks. A few rushing about but nobody asked what we wanted as we wandered about the showroom. After nearly an hour of "kicking tyres" we gave up. Next stop, Swindon, although we live locally

Réponse de North Oxford BMW
Amanda in the service reservations department was so quick at reacting to a drive train warning shown the car, she liaise with other departments to do a remote diagnostic check, ordered the parts and booked in the car for the work to be done by lunchtime the next day. thank you Amanda. 5 star service!

Réponse de North Oxford BMW
Great, Alex & Seb always very helpful in service providing and sales of equipment

Réponse de North Oxford BMW
Fantastic service for my service and mot ! Bonus car valet too!! Rozeena was a fantastic service advisor and kept me up to date with timings while waiting! 5 stars!!!

Réponse de North Oxford BMW
Brilliant experience, very fast and effort service. Thank you!

Réponse de North Oxford BMW
Fantastic work from technician Damien who carried out the work on my vehicle & service advisor Jenna from North Ox BMW. :)

Réponse de North Oxford BMW
What a great company to deal with. They somehow manage to make every customer feel they are the only one. Receptionists, Service receptionists and all staff are polite, efficient and friendly, and if you think that makes them expensive you are mistaken. Today the major service, MOT, and recall work took longer than they had originally quoted in terms of waiting time. As recompense I was set up with a beautiful 330 M saloon for the day plus a reduction on the Invoice. You can’t get that sort of action elsewhere. Well done and thank you especially to Rozeena.

Réponse de North Oxford BMW
What a great experience, professional, friendly and efficient. Jodie was outstanding as was the service team behind her.

Réponse de North Oxford BMW
Absolutely outstanding service.
Major service and m.o.t

Réponse de North Oxford BMW
Jodie was exceptionally helpful and made sure my Mum’s was serviced at short notice. She went over and aboard of what I expected.

Réponse de North Oxford BMW
First class service! My app notified me my vehicle needed a recall. I had a booking made for the same week. Car was in and out in great time. The service department is second to none and kept me informed of the progress. Would give more stars if it was possible. All of the service advisors were so welcoming and helpful. Thanks North Oxford!

Réponse de North Oxford BMW
Fantastic personal service given by Kriste-Anne Phillips. There was no pressure from her and she was friendly empathetic and patient with me without overloading me with technical detail. She came to my house with the car to test drive and it was also delivered to me once purchased. An amazing seamless service and Kriste is a great asset to your dealership.

Réponse de North Oxford BMW
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.