(Fremantle WA) Got a great quote, and a friendly follow up online from Mike (had to delay as You Know Who were having a mailing issue), so got all packed up, took it to Emma who was incredibly effici... Voir plus
L'entreprise a répondu
99 Hampton Road, 6160 Fremantle, Western Australia, AU
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(Fremantle WA) Got a great quote, and a friendly follow up online from Mike (had to delay as You Know Who were having a mailing issue), so got all packed up, took it to Emma who was incredibly effici... Voir plus
L'entreprise a répondu
Overall great customer service at Fremantle and Cockburn stores. Very friendly and helpful in both locations. My only feedback is that i got an email to say it is ready for collection but I've not had... Voir plus
L'entreprise a répondu
I have used pack&send self-service several times. It usually took 4-5 working days from WA to NSW. Last time I sent parcels from Sydney to Fremantle. They were delivered within 3 working days. Well do... Voir plus
L'entreprise a répondu
I dropped the parcel off for an Overnight Express as I would not be at home to sign when the parcel was collected. I jumped online to track the following morning to find that it had not been... Voir plus
L'entreprise a répondu
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
99 Hampton Road, 6160, Fremantle, Western Australia, Australie
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A répondu à 97 % de ses avis négatifs
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(Fremantle WA)
Got a great quote, and a friendly follow up online from Mike (had to delay as You Know Who were having a mailing issue), so got all packed up, took it to Emma who was incredibly efficient and helpful, and answered all my questions. Happy to leave my goods with them for interstate delivery, much faster and better value than You Know Who, and I have confidence that the parcel won’t just be flung at my son’s front veranda for ease of stealing by anyone passing (like YKW). I’d definitely recommend the Fremantle branch - easy parking and easy to find. The actual price was a bit more than the online quote I’d done, but that’s on me for googling the wrong size suitcase to send. Still absolutely happy with the value and service. They’re my go-to from now on. Thank you!

Réponse de PACK & SEND Australia - Fremantle

Réponse de PACK & SEND Australia - Fremantle
Overall great customer service at Fremantle and Cockburn stores. Very friendly and helpful in both locations. My only feedback is that i got an email to say it is ready for collection but I've not had anything to say that the receiver has picked it up as yet. (i would imagine this is on its way?)

Réponse de PACK & SEND Australia - Fremantle
Was amazed how quickly the parcel arrived in UK. Organising pick up from home was easy and efficient. Great service!

Réponse de PACK & SEND Australia - Fremantle
I dropped the parcel off for an Overnight Express as I would not be at home to sign when the parcel was collected.
I jumped online to track the following morning to find that it had not been collected as was due for collection later that day and air freight in the evening. The gentleman on the phone told me that this was always the case (however the manifest indicated otherwise).
The new delivery time was 9-5 the following day at a Pack & Send in the destination city. The collector arrived at 4:30pm to be told it hadn't arrived.
We contacted the delivery company directly who were able to locate the parcel and allow for a late night collection at their warehouse!
This was an extremely dreadful service and I will never use it again. I actually think that they are lucky I haven't demanded a full refund because they absolutely failed at providing the "overnight express" that I paid for.

Réponse de PACK & SEND Australia - Fremantle
I have used pack&send self-service several times. It usually took 4-5 working days from WA to NSW. Last time I sent parcels from Sydney to Fremantle. They were delivered within 3 working days. Well done pack&send!

Réponse de PACK & SEND Australia - Fremantle
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