Polyurethane concrete sealer didn't seal, still clouds of concrete when brushing the garage floor. Bought online as cut off my call 3 times, also customer service didn't call back at all. Delivery/pri... Voir plus
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Lisez les avis des autres
Quick delivery, great prices so all good. Before buying I did email a question about the RAL colour for the paint as it was just listed as 'dark green' but didn't receive a response. Ordered anyway a... Voir plus
Reddish store Tried all the other big names very expensive, called at the store on a Saturday morning, had the paint we wanted and mixed us a colour at a very reasonable price, the guy was so helpful... Voir plus
L'entreprise a répondu
After a disaster "delivery" by APC with missing items with another delivery dumped on a city centre doorstep, Paint-master went above and beyond to own and fix the situation even though it wasn't thei... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fabricant de peinture
- aussi dans
- Fabricant
- Magasin de bricolage
- Magasin de peinture
- Magasin de rénovation
Écrit par l'entreprise
Paintmaster 2000 Limited is one of the North West's largest independent paint manufacturers and suppliers, proudly serving both trade professionals and homeowners across the UK. Based in Derbyshire, we manufacture and supply a comprehensive range of high-quality paints, coatings and decorating products, combining outstanding performance with excellent value. With nearly 30 years of experience, we have built our reputation on quality products, knowledgeable advice and reliable customer service. Whether you're a professional decorator, contractor, landlord, property developer or DIY enthusiast, our experienced team is always happy to help you choose the right products for your project. We manufacture our paints in-house - from interior emulsions and durable exterior masonry paints to primers, undercoats, floor paints, metal coatings, woodcare and specialist finishes, we supply products suitable for both domestic and commercial applications. Paintmaster has two retail stores in the North West, open to both trade and public customers, as well as nationwide delivery direct from our Derbyshire factory. Every order is carefully prepared and dispatched by our team to ensure it arrives quickly and in excellent condition. Customer satisfaction and providing quality paints at the best price is at the heart of everything we do. We continually invest in our products, manufacturing processes and customer service to provide dependable quality, competitive prices and expert support. We value every review and appreciate customers taking the time to share their experiences, helping us continue to improve and provide the highest level of service. We look forward to helping with your next decorating project.
Coordonnées de contact
Units 12-17 Bingswood Industrial Est , SK23 7LY, Whaley Bridge, Royaume-Uni
- 01663 733633
- sales@paintmaster.co.uk
- www.paintmaster.co.uk
4,6
Excellent
555 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Paintmaster 2000 Limited
Hello Margaret,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Mr Sparks,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Mr Stubbs,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Jim,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Good quality varnish at a great price
Good quality varnish at a great price. Quick delivery and well packaged
5 septembre 2023
Avis spontané
Réponse de Paintmaster 2000 Limited
Hello Micheal,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Very helpful when trying get the…
Very helpful when trying get the correct colour match and very fast delivery service once we confirmed the colour. Packaging was also very good keeping the contents safe and undamaged.
13 septembre 2023
Réponse de Paintmaster 2000 Limited
Hello Ricky,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Bob the builder …
I’ve used the paintmaster a few times now and the service has been great
22 août 2023
Réponse de Paintmaster 2000 Limited
Hello Andy,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Robin,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Excellent company
I would have rated it 4.5/5 if I was able to. The ordering was straightforward- I did get slightly confused with the menus when I phoned up. Maybe that was my fault. The paint arrived within days. One issue, I was concerned that there might be some confusion over my order, so I emailed a confirmation. Sadly no acknowledgement. No point in having an email address if incoming might be ignored. Still, no problems with continuing to use this company in the future.
3 septembre 2023
Réponse de Paintmaster 2000 Limited
Hello Christopher,
Thankyou for taking the time to leave a review.
We have slightly updated our phone menu selection. Thankyou for the feedback.
Thankyou for using us again and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Kevin,
We would have been more than happy to chase this up for you as soon as you felt there was a delay.
There was no need to wait 10 days. Just call or email! :)
I can see from the tracking there has been a delay in Edinburgh and we have been straight onto the customer service team sorting the issue.
My collegue has contacted you this morning to update you.
We can see you are a returning customer so we do apologise for a delayed service this time but feel free to contact us sooner in future if needed and we can rectify any delays in a much faster time period for you.
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Kenneth,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
great products fast delivery
Great products fast delivery. ordered black bitumin this time , but all their products are great.
29 août 2023
Réponse de Paintmaster 2000 Limited
Hello John,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and fast delivery service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Julian,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, packaging and fast delivery service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
good site and selection.
good site and selection.
just a little difficult to find what we wanted - a specific paint for parlours, but we found it in the end!
24 août 2023
Réponse de Paintmaster 2000 Limited
Hello Maureen,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, choice and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Christine,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Good prices just need to speed up…
Good prices just need to speed up delivery overall satisfied customer
22 août 2023
Réponse de Paintmaster 2000 Limited
Hello Andrew,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Chris,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, website and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello JP,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, website and delivery service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Bad review reverted to great :)
Had some issues with the colours that were sent out, as two of the same tins had very different colours - turns out they were different batches. My partner left a bad review, but I have to say that John from Paintmaster has dealt with the issues really well and sent out another 8L of paint free of charge to rectify the problem. I would say that Paintmaster is a great company (always good to support UK companies) with high quality paint and fast delivery times, but if you're ordering extra paint, just make sure you send in a tester to ensure the exact same batch or colour is matched the second time. They are very willing to help with great customer service.
19 août 2023
Avis spontané
Réponse de Paintmaster 2000 Limited
Hello Jasmine,
Thankyou for taking the time to leave a review.
Apologies for the issue you had but we are happy you were satisfied with how we rectified it.
Thankyou for using us and we appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Easy to order and delivered on time.
14 août 2023
Réponse de Paintmaster 2000 Limited
Hello Roger,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and fast service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
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