Compared to traditional banks and other major remittance apps, Panda Remit consistently offers better exchange rates and significantly lower transaction fees. You get to keep more of your hard-earned... Voir plus
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Lisez les avis des autres
I'm really satisfied with Panda Remit as a long term user with its better exchange rates, lower fees and user-friendly operation. It has all mainstream currencies to fulfill my remittance needs. And i... Voir plus
URGENT COMPLAIN!!!!!!! My remittance is already 3 days The costumer service said that i need to wait for 2-3hrs (09/16/2026) but until now (09/17/2026) its not credited on my account!! Costumer... Voir plus
L'entreprise a répondu
Panda Remit customer service really gave me a big help. I always used bank transfers to send money to family. But one day they were in an emergency that couldn't wait that long. I contacted Panda Remi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world. With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/
Coordonnées de contact
1 North Bridge Road #16-01 High Street Centre Singapore 179094, 179094, Singapour
- 0065 3159 3053
- service@pandaremit.com
- www.pandaremit.com
3,7
Moyen
890 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
5 Days Refund Delay - Order #[1472585480519290880]
It has been 5 business days since my refund request was approved, but I still haven't received my money. Support is unresponsive regarding the ARN reference. I demand an immediate update on my refund status. Order ID: [1472585480519290880].
15 février 2026
Avis spontané
Réponse de PandaRemit
Dear Customer
Thank you for your feedback. We sincerely apologize for the wait and any inconvenience this may have caused.
Upon checking, we can confirm that our customer service team is actively processing your refund. We truly appreciate your patience and understanding during this time.
We fully understand the importance of timely transfers and responsive support, and we are committed to optimizing our relevant processes to provide you with a smoother and more efficient remittance experience in the future.
Thank you again for your understanding. We truly value your trust and look forward to serving you better.
Best regards,
Customer Service Team
Panda Remit
good morning and happy
16 février 2026
Avis spontané
Fast and easy with satisfying exchange…
Fast and easy with satisfying exchange rate . I like it
12 février 2026
Avis spontané
Saya sangat kecewa dengan pengalaman…
Saya sangat kecewa dengan pengalaman menggunakan Panda Remit.
Duit telah dipotong dari akaun bank, tetapi sehingga sekarang masih belum masuk ke dalam akaun Panda Remit saya. Status hanya menunjukkan “processing” tanpa sebarang perubahan. Saya sudah hubungi customer service beberapa kali dan jawapan yang diberikan tetap sama – suruh tunggu pihak bank proses, tetapi tiada penyelesaian yang jelas.
Lebih mengecewakan, ini bukan kali pertama perkara seperti ini berlaku. Saya hanya mahukan kepastian dan penjelasan yang jelas tentang ke mana duit tersebut pergi dan bila ia akan dikreditkan.
Saya harap pihak Panda Remit dapat ambil serius perkara ini dan selesaikan secepat mungkin.
9 février 2026
Avis spontané
Réponse de PandaRemit
Dear Customer,
We apologize for any inconvenience you may have experienced with our app and customer service.
If you still haven't received your money, please send the transaction number to asia@pandaremit.com. We'll address your issue asap and optimize the remittance procedure to offer you better service in the future.
Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.
Best regards,
Customer Service Team
Panda Remit
Fraudulent company
Fraudulent company, they said transaction been in process from partner bank , money never arrived ? I complain to live chat they cancel my order without my permission and now they say refund in 5 days !!!
Scammers
I need my money asap
1470940585446608896
Update #1
On website says “refund done” but no money received … contacted live chat to request transaction ID to provide to bank and they said it’s impossible to provide … but refund has been done …
Contacted WhatsApp support line and they said “ Refund hasn't been completed. Please give it 1-3 business days”
But on website says refund done … that’s scam moves …
Then I told them but on dashboard says refund done and they said “ Might be a system error”
No signal of my money so far …
9 février 2026
Avis spontané
Réponse de PandaRemit
Dear Customer,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by our inability to support virtual card payments at this time.
To make up for the inconvenience, we’ve issued a coupon to your account as a gesture of our apology. For future transactions, please use a physical card to complete your payment. The refund is expected to be credited to your account within the next 1–2 business days.
We truly appreciate your understanding and patience. If you have any further questions, please feel free to reach out to our support team.
Best regards,
Customer Service Team
Panda Remit
Very satisfied as a first timer user
Very satisfied as a first timer user. I will definitely keep using this to send money abroad. Their exchange rate is also higher than others
8 février 2026
Avis spontané
Good ဘာမှန်းကိုမသိဘူး
8 février 2026
Avis spontané
5days delay and counting…
I've transferred money from my SG bank account to my PH bank account last February 03 2026, but i haven't received the money yet today February 07 2026 already.
I contacted the customer service everyday yet they are very unresponsive.
This is so upsetting, as they advertise fast transactions.
Fix your customer service. Very slow and unresponsive.
3 février 2026
Avis spontané
Réponse de PandaRemit
Dear Customer,
We sincerely apologize for any dissatisfaction you may have experienced with this remittance transaction.
Please feel free to leave your Transaction Number or send it to our customer support team at asia@pandaremit.com, which would help us identify your transaction and figure out the reason for the delay. We are here to assist you and will address any issues you may have in a timely manner.
We understand the importance of timely responses and efficient service, and we are actively working to improve the responsiveness of our customer support team to ensure smoother and faster transfers for our users.
Best regards,
Customer Service Team
Panda Remit
Good response.
2 février 2026
Avis spontané
Great rates and service
2 février 2026
Avis spontané
Bank gransfer took long time to process
I have transferred to my bank in the Philippines via FPS usually takes in minutes but now its almost a day and customer service online app is not helpful. Always saying customer agent is busy. And they didn't say the reason of the delay.
26 janvier 2026
Avis spontané
Réponse de PandaRemit
Dear Customer,
We're very sorry for making you feel unsatisfied with this remittance experience. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team (asia@pandaremit.com). We are here to assist you and address any issues you may encounter promptly.
We understand the importance of timely responses and efficient service, and we're actively working on enhancing our customer support team's responsiveness to ensure smoother and faster transfers for our users.
Best regards,
Customer Service Team
Panda Remit
โอนเงินได้ไวมากๆ…
โอนเงินได้ไวมากๆ เรตดีกว่าเว็บอื่นด้วยค่ะ ขอบคุณมากนะคะ
25 janvier 2026
Avis spontané
Nice work not expect
17 janvier 2026
Avis spontané
I transfer money from my Vietnamese…
I transfer money from my Vietnamese account to Philippine bank. It’s been three days now and I still haven’t received the funds! It shows transaction done in Panda app but no funds reach my Philippine bank. Please fix this mess!
Update! Just got my money today! Sent January 16, 2026 (Friday) and received January 19, 2026 (Monday). Panda Remit is a legit app but sending a big amount takes 2 business days.
16 janvier 2026
Avis spontané
Réponse de PandaRemit
Dear Customer,
We apologize for any inconvenience you may have experienced with our app and customer service.
Your concerns have been taken seriously. Feel free to send your Transaction Number to our customer service team (asia@pandaremit.com), which help us identify your transaction. We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process.
Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.
Best regards,
Customer Service Team
Panda Remit
A trustworthy app
A trustworthy app熊猫速汇真的很不错，在尝试了多家汇款APP 后,我最终选择了熊猫速汇。它不仅汇率优势明显，手续费用也更加合理透明，而且首次使用会有免手续费，仅收取很小的固定手续费,不会因汇款金额而浮动。操作流程更是简单快捷,仅需 3-5 分钟即可完成一次汇款。
15 janvier 2026
Avis spontané
AWESOME 🤩🤩🤩🤩
8 janvier 2026
Avis spontané
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