Ordered a personalised Elf on the Shelf in November 2025, never received the product and had no response chasing the order or to requests for a refund. Over £30 stolen, would give 0 stars if possible... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered a 50th birthday cake last minute as oops I forgot. Arrived in plenty of time. I Honestly wasn't expecting much, the photo print was great and personalisation perfect, but the actual chocolate... Voir plus
L'entreprise a répondu
I would like to say a massive thank you to Stacey from party pieces who helped me get the correct banner before my daughters 5th birthday party at short notice. She exceeded my expectations and was... Voir plus
Bought Gold Metallic Balloon bundle - really disappointed. They look cheap, yellow looking gold -not a true reflection of the pic on the website. One of the balloons had a hole in it so wouldn't infl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
From decorations to tableware, to those little party accessories that make all the difference, we make it easy to plan your perfect party. Our store is filled with hundreds of stylish and fashionable party themes to pick from, whether it's kids birthday trends that’ll get the little ones giggling all day, to elegant wedding supplies that’ll make your big day exceptional.
Coordonnées de contact
Child's Court Farm, RG8 8QT, Reading, Royaume-Uni
- 01635201844
- sales@partypieces.co.uk
- www.partypieces.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I ordered a £40 pound cake with a…
I ordered a £40 pound cake with a message on it. When it arrived it was not packaged correctly and the wording had not been iced onto it. It is a transfer which looked as though it was thrown on. The edges were not stuck down and it was creased.It looked like no care had been taken on it. The colour of the writing was very pale and just readable. I made a mistake with the address and contacted them immediately but they were not bothered and were no help at all. Stating they couldn't do anything about it. I contacted yodel and they changed itno fuss at all. Well done Yodel. I will not be purchasing from Party Pieces again.

Réponse de Party Pieces
Great choice of Christmas pieces
Great choice of Christmas pieces, great quality and amazing delivery time especially just before Xmas.
All my ordered items were as described. I would certainly recommend Party Pieces.

Réponse de Party Pieces
There communication
There posting was fast . There communication was great , and when I had an issue they resolved it very quickly and very politely . They listened to what I suggested and acted upon . Totally recommend them

Réponse de Party Pieces
Still waiting for package to arrive…
Still waiting for package to arrive after 2 weeks

Réponse de Party Pieces
Ordered a person loaded banner
Ordered a person loaded banner. Fantastic quality arrived on time and exceeded my expectations

Réponse de Party Pieces
Super fast delivery smooth transaction from start to finish
Fast delivery arrived before given date

Réponse de Party Pieces
Dinosaur burst
The balloons arrived the day before my brother in laws birthday which is just as well as the dinosaur balloon only lasted three hours before bursting! Other than that the balloons were great as was the service.

Réponse de Party Pieces

Réponse de Party Pieces
Lovely Balloons but Disappointing service
I ordered a balloon bouquet online for my Grandsons 16 Birthday. I filled in the part which gives you the option to send to his address. When I had paid the receipt indicated it was coming to my address so I emailed customer service to rectify it and was assured by a reply email this would be done. On the day of his birthday the balloons did not arrive at his address or mine! They arrived at my sister-in-laws address with my name on it! Seriously!
I was very disappointed with the service.
I have to say when my Grandson eventually got his gift. The balloons were lovely. You just need to get your customer service sorted!

Réponse de Party Pieces
I mistakenly created two separate…
I mistakenly created two separate orders and was charged twice the postage. Within 5minutes the company called me asking if this was correct and refunded me one of the postages.
How very kind that was. When I received my order I was delighted with it.
Would highly recommend Party Pieces.

Réponse de Party Pieces
Ordered 30th November and still haven't…
Ordered 30th November and still haven't received my Christmas Sleighs even though I message party pieces and they said Yodel will deliver in 2/3 days its been that long now and I still haven't received them very disappointed. Apparently I have moved houses that's weird because I have been at the same address for 15 years I WILL never buy from Party Pieces Again, I got a refund BUT that's because I told them NO refund expect a solicitors letter PARTY DELIGHTS from now on disgusting way to run a business, my husband and I run our own business successfully for 25 years. Perhaps the owner should get involved.

Réponse de Party Pieces
Great choice to choose from for a…
Great choice to choose from for a party. Quality very good too! Very pleased 😀

Réponse de Party Pieces

Réponse de Party Pieces
Delivered as agreed
Delivered as promised, on time and an Excellent gift in such short notice, including personalisation

Réponse de Party Pieces
Very reasonable and daft--looking…
Very reasonable and daft--looking Christmas tree hat: will cheer up the end of a rotten year for the world! Thank you.

Réponse de Party Pieces
Very helpful Customer Services
Very helpful customer service person when I called about the day after making an order and then needing to change it. Thank you.

Réponse de Party Pieces
Perfect Party Pieces!
Hassle-free shopping and speedy delivery - what more could you ask for? Always a pleasure to shop with you and happy to recommend to others without question. Thank you!

Réponse de Party Pieces
Balloon in a Box
Balloon was lovely, however the box it came in was very disappointing. On arrival, the box was ripped and damaged in several places. The balloon was clearly on show through the holes, which removed the surprise element. Had I known it was tatty, torn parcel box, I would have ordered a separate balloon box to conceal the balloon inside.

Réponse de Party Pieces
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.





