Excellent service ordered a two seater electric delivered and set up plus took my old one away thank you
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I ordered Dark Grey Durable Melamine Top Extending Table & Chairs set 160cm Pisa and all together looks stunning. I would well recommend this items by the quality and price too. The table is even... Voir plus
L'entreprise a répondu
Ordered in Nov 2021 and quoted a delivery date in mid Jan 2022. No problem with that as we wanted a particular design. had some very satisfactory correspondence with Customer Services and then out of... Voir plus
L'entreprise a répondu
Pattens Furniture store offers a wide range of furniture and accessories to suit a variety of tastes, and at realistic prices. Browsing in a real shop provides the opportunity to get a hands on feel f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Accessoires de meubles
- Magasin de mobilier de jardin
- Magasin de meubles de salon
- Magasin de canapés
Écrit par l'entreprise
PATTENS furniture shop in Stoke on Trent is a family-run business based in Staffordshire with over 50 years of professional experience. We offer stylish furniture from some of the biggest brands in the UK at affordable prices.
Coordonnées de contact
44 High Street, ST5 0HE, Newcastle-Under-Lyme, Royaume-Uni
- 01782719101
- info@pattensfurntiure.co.uk
- www.pattensfurniture.co.uk
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Excellent service ordered a two seater…
Excellent service ordered a two seater electric delivered and set up plus took my old one away thank you
Excellent customer service and …
Excellent customer service and excellent products great value for money. Flooring excellent and a massive choice of styles colours laminates ,lino ,carpets and rugs all at great prices. Very good range of white goods. Now they also do beautiful sofas beds and bedroom furniture all at very competitive prices. A pleasure to deal with the owners and there employees excellent knowledge and skills and experience. Thank you for your service
Price was good
Price was good, ordering was easy, delivered ahead of estimated date. Desk was pretty straightforward to assemble, feels well made relative to the cost, and looks great; early days so time will tell how it wears.
Delivery was timely and courteous
Delivery was timely and courteous. And most of all, both items came at the same time despite one being expected only in September. Thank you for expediting.
Friendly and very helpful with great…
Friendly and very helpful with great communication and keeping us up-to-date date on delivery.
Delivery men were really efficient very…
Delivery men were really efficient very friendly and put item in room of our choice keep up the good work
Totally fab
Totally fab! Had a call to arrange delivery minutes after ordering online. Garden set was delivered a week or so later by a friendly driver who put the boxes where I needed. Set was lovely quality, very unique, and easy to put together. Tiny bit of white marks on one panel and cushion (mould?) But wiped off with damp cloth. Guess just from being in the warehouse. Would definitely recommend, and would use again. Seems like a lovely company.
Poor product quality
Ordered an expensive garden sofa and table set three years ago, we have covered the set in the winter every year and have only really used the set a few times each summer. Immediately the cushions torn, I did contact them and they sent replacements. Since then most of the cushions have torn very easily but we have just lived with it. Now the actual wicker aspect is snapping everywhere. It’s so weak he snaps with the slightest touch. We have at least 15 breaks in the set now and the table looks bad. We are probably one or two uses away from not being able to sit on it safely. I wouldn’t purchase, I would expect a £1000 product to be better quality. Would understand if we uses alot or didn’t take care of it etc but honestly can say it’s just pure product quality. I’ve called regarding the damages and they said there’s one year warranty so nothing to be done. That’s fair enough but still disappointed and wouldn’t buy from here again.

Réponse de Pattens Furniture
Lovely staff, friendly and helpful
Ordered wrong lamp and they swapped it without question. Very helpful
Excellent products and fast delivery
Excellent product managed to get for a good price in the sale. Quick delivery time. Advertised on website as 3 weeks delivery time but arrived a couple of days after ordering.
Delighted
Delighted. The mirror was just as I had hoped. Arrived when they said it would, well wrapped, delivery chap very helpful. Overall thumbs up from me.
Great service
Communication was good. My low wardrobe was delivered on the estimated time. The actual delivery was excellent The 2 delivery men were very nice and polite and put the wardrobe in the room of our choice and took the wrapping away
Excellent
Excellent Service. Very helpful. Customer service is brilliant. I requested them to hold my order, as I am having work done in room due to damp. And Pattens Furniture was 100% in helping us. Will definitely buy again. And will definitely recommend. Best prices for furniture. Thankyou Pattens Furniture. Amazing Team you have.
Great service deliverd on time
Great service deliverd on time, quality of wardrobe very good, sections of product need labels labels as instructions are hard to follow rather than guess or have to count predilled holes to make sure it's the right way up or left or right apart from that very pleased with wardrobe.
This is a great company
This is a great company. I have only ever dealt with them a couple of times online, but each time they were super helpful, especially as I am a Libra and cannot make up my mind!
The delivery is as quick as they can possibly make it, and the chaps who brought my chairs were very polite and placed them inside for me. I would definitely recommend this company.
Excellent Customer Service
Excellent customer service and follow up after we enquired about chairs we had seen online. This enabled us to make an informed decision. We bought a table at the same time which arrived within two days.
Pattens
Good efficient service. I had a phone call half an hour before delivering which was on time. The chair was as the description with good quality at a reasonable price.
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