Paymentsense Avis 7 636

Trinity was the girl from customer services who dealt with my query an I have to say she is the best

Excellent service,on hold for about 1 minute our problem was sorted straight away.

Easy, straightforward ,helpful

Kelly has been more than helpful and very knowledgeable in helping me to manage my account. Thumbs up to her. Thank you

Thank you Darren for assisting myself and Danielle in setting up our card machines , polite , patient and extremely informative . Thanks again Linda & Danielle .

Trinity was able to talk me through setting up terminal- she was excellent

Marta was very patient with me helping me understand the information I was unfamiliar with, polite and efficient. A pleasant experince.

I phoned for help with a technical problem and my call was answered straight away. Then a very helpful lady patiently lead me through the steps necessary to resolve our issue. I am very satisfied with the service I received.

Had difficulty with an account, but once we explained the problem from our perspective, we got great help from Pete - in spite of starting out with a problem it was a pleasure to deal with someone who understood, who could speak decent English so that I could understand him, and who was able to sort the issue in double quick time!

Sarah was very very helpful and understanding and she was very calm and polite of explaining things to me and she has sorted all my confusions and helped me more than I was expecting and she made sure someone rings me back and sorts the merchant problem out and they sorted my new machine aswell. The other coiligue was very helpful and he gave me the best of the offers he could. Thank you paymentsence

Lottie at paymentsense was very helpful and sorted our query out quickly. Staying in constant communication.
Thank you Lottie..!

A very prompt and professional call from Darren who was beyond helpful. This is why we choose Paymentsense for our business

I have had a number of phone conversations with Ricky over Dojo and our current Paymentsense terminals.Very good product knowledge and rang me back at the times he said he would.Put my mind at rest about the terminals we no longer have but remain "allocated" to the business .Great customer service.

Darren is excellent at his job; he listens carefully, speaks clearly whilst seemly pulling your details from his database. He quickly identifies any issues and resolves them, there and then, allowing both you and your staff to get on with your job.
He has complete technical knowledge and experience and uses both to the customers benefit, leaving the them in no doubt he knows precisely what he is doing: giving you the correct solution for your problem to continue to work with the kit you reply on

Darren was super helpful today and very patient guiding my colleague and I through setting up our card machines.

Great service! Very thorough and dealt with issues efficiently and had all terminals ready for trading by the end of the phone call

What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman's terms. Superb service. Made the experience seamless from start to finish - thank you. Question......where do all the 1p test transactions go????? :)

This morning I had to ring Payment Sense to order new terminals for work. I was put through to the correct department and had the pleasure of speaking to Lucy.
The job I was tasked with was something outside of my usual remit.
Lucy was very pleasant, helpful and above all efficient.
My order was taken and emails were received confirming my request. A total pleasure to deal with on a Wednesday morning. Well Done team Paymentsense, excellent service.

First class service as usual. Prompt answer and a reassuring member of staff who got to the matter quickly.