After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman'... Voir plus
L'entreprise a répondu
Chantelle was most helpful. She understood our issue instantly and was able to give, in a very patient manner, very clear and precise instructions of how to get our system corrected. She then... Voir plus
L'entreprise a répondu
Darren was incredibly helpful with a technical issue on the card machine today. The instructions he relayed over the phone were clear and precise. He then noted issues with billing and rectified thos... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We’re all about loving what you do. It’s why we all got into business, right? And our passion is helping small businesses take card payments. It’s our thing. So we’re shaking up the industry. Throwing out the rule book. Taking on the big banks. All to help business owners like you get paid, for less.
Paymentsense
Écrit par l'entreprise
- Normal business hours? Never heard of them.
- We started Paymentsense because we didn’t think the banks were doing enough for businesses like yours. Paymentsense was built to give you a better service and a little peace of mind. We use the latest technology to make sure you never miss a beat. Our 24/7 UK call centres are powered by real people who have the answers you need. And because even the best tech can go wrong occasionally, we’ll send a new card machine next day if you need one. You can bank on it.
- Hello card machine. Meet till.
- Your card machine and till don’t need to be strangers. Connect™, our clever cloud-based technology, creates a secure link between your card machine and point-of-sale system. This hi-tech love affair is called integrated payments and until we came along, it was out of the reach of all but the biggest companies. Connect allows for quicker, smarter payments. And the best bit… it comes at no extra cost.
- Going fast. It’s kind of our thing.
- You’re not in business until the register is ringing, so the last thing you want is to be kept waiting. At Paymentsense, we know time is money, so we’ll get you up and running quicker than anyone else. Sign up online and you could be taking payments within three days (and online payments in 24 hours). Your card machine works right out of the box and if you need any help, just give us a ring. We’ll pick up quick-smart. Because business can’t wait.
- Strength in numbers
- Since the first mammoth hunt, we humans have done better when we club together. It’s the same with your business and Paymentsense. Unlike the competition, we’re not a bank. What we are is the collective bargaining power of all our wonderful customers, shouting in unison for a better deal. We use that clout to negotiate cheaper rates and pass the savings on to you. And with over 70,000 SMEs (and counting) on board turning over £10 billion a year, we’re just getting started.
Coordonnées de contact
4,6
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Paymentsense
Hi George, thank you for you five-star review! It is wonderful to hear you have received such a fantastic and faultless service. Thank you for choosing Paymentsense!
After calling up a few times over the…
After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, change settings and change passwords in a short amount of time allowing my business to now continue running Smoothly.
Paymentsense give her a pay rise!
9 juillet 2024
Réponse de Paymentsense
Hi Sam, thank you for your fantastic feedback. We are so happy to hear that Lucy provided such a knowledgeable and efficient service!
Owen was a absolute legend.
Owen was a absolute legend.. got the machines back online, and sorted me a new terminal.. 😃🙏🏼
8 juillet 2024
Réponse de Paymentsense
Hi Tristan, thank you for your five-star feedback. It is great to hear that Owen has provided legendary service!
dawn is an amazing staff member at…
dawn is an amazing staff member at payment sense and im sticking with them mainly for her, thanks again dawn
8 juillet 2024
Réponse de Paymentsense
Thank you for the wonderful five-star review, Khuram! It's fabulous to hear about the amazing support you have received from Dawn!
Having sought advice on how our…
Having sought advice on how our business could reduce it's month charges i was directed to Claire. Claire went through our charges explaining in detail before adjusting our payments to a more competitive rate. Obviously Claire was not only professional with the business side but also came over as very friendly and really helpful
8 juillet 2024
Réponse de Paymentsense
Hi. thanks for your five-star review! It's great to hear about the helpful and friendly service you've received from Claire. Thanks for choosing Paymentsense!
very helpful
5 juillet 2024
Réponse de Paymentsense
Hi Hitesh, thanks for your five-star review! It's great to hear that you have received such helpful service!
Réponse de Paymentsense
Hi Joseph, thank you so much for your five-star review. We are so happy to hear you have received incredibly helpful service!
I’ve called Paymentsense twice this…
I’ve called Paymentsense twice this week and both times the customer service was excellent.
5 juillet 2024
Réponse de Paymentsense
Hi Karina, thank you so much for your five-star feedback! We are so happy you have received such excellent and consistent support!
Réponse de Paymentsense
Hi, thanks for your five-star feedback! It's fantastic to hear about the great service you've received so far. Thanks for choosing Paymentsense!
Very helpful lady when my terminal…
Very helpful lady when my terminal froze she talked me through how to get it working again! As I am absolutely useless at anything technical having someone that could explain what to do was very helpful to me!!
2 juillet 2024
Réponse de Paymentsense
Hi Paul, thank you for the wonderful five-star review! We are so pleased to hear about the brilliant support you have received!
Chantelle was so nice and kind and went…
Chantelle was so nice and kind and went above and beyond to help me with my account , highly recommend paymentsense thank you so much for all your support
1 juillet 2024
Réponse de Paymentsense
Thanks for your lovely five-star review! It's fantastic to hear about the helpful and friendly service you've received from Chantelle. Thanks for choosing Paymentsense!
Such patience !
Such patience and helpful call to sort out a query. Sarah was a pleasure to deal with.
28 juin 2024
Réponse de Paymentsense
Hi Janis, thanks for your five-star review! It's brilliant to hear about the great service you've received from Sarah. Thanks for choosing Paymentsense!
Thank you Dawn
Firstly I would love to give a honourable mention to Dawn, she helped us with everything she could, what a special member of the team you have at Paymentsense, if it wasn’t for her I would have switched to another provider. Thank you once again Dawn.
25 juin 2024
Réponse de Paymentsense
Hi Mem, thank you so much for your five-star feedback! We are so happy to hear you received such special service from Dawn!
Réponse de Paymentsense
Hi David, thank you so much for your five-star review. We are so happy to hear you have received such efficient service!
Réponse de Paymentsense
Hi Ozgur, thank you for your five-star review! We are so happy to hear you have received such helpful support from the team!
Very helpful and very pleasant
Peter was really helpful in solving a query I had, the most helpful person I've spoken to on the phone in months!
19 juin 2024
Réponse de Paymentsense
Thanks for your five-star feedback, Michelle! It's great to hear about the excellent service you've received from Peter. Thanks for choosing Paymentsense!
Lottie was very easy to deal with
Lottie was very easy to deal with. Explained everything really well and very professional throughout.
18 juin 2024
Réponse de Paymentsense
Hi Paul, thank you for the wonderful five-star review! We are so pleased to hear about Lottie's brilliant support!
I am extremely happy with…
I am extremely happy with payment-sense’s service they are quick agile and friendly. Dawn from customer service is absolutely amazing, she patiently and meticulously checks steps and helps the health of the account. Thank you
17 juin 2024
Réponse de Paymentsense
Hi, thanks for your five-star review! It's fantastic to hear about the helpful and friendly service you've received from Dawn. Thanks for choosing Paymentsense!
I have been using this system for the…
I have been using this system for the last 4 years and the product/service was exactly what I was looking for, customer service always outstanding, just have a problem, called and Kevin was absolutely brilliant!
14 juin 2024
Réponse de Paymentsense
Hi, thanks for your five-star review! It's fantastic to hear about the outstanding service you've received from Kevin. Thanks for choosing Paymentsense!
Réponse de Paymentsense
Hi Jacqueline, thanks for your five-star review! It's fantastic to hear about the great service you've received so far. Thanks for choosing Paymentsense!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.