Pneumatic Components Ltd Avis 115

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered some valve connectors but unfortunately ordered the wrong ones. Contacted PCL and they sent me a return form straight away. Great communication and easy process. Have used in the past and will... Voir plus

Noté 5 sur 5 étoiles

As a Distributor of their Great Made in Sheffield Products for 30+ years, we greatly value the collaboration between our two Companies Great People, Great Products, Great Distribution, GaryC

Noté 4 sur 5 étoiles

I have known of PCL for many years through business. Now retired the only minor criticism I could make is the cost of delivery for small, almost weightless components. I appreciate this maybe difficul... Voir plus

Noté 5 sur 5 étoiles

Although product not suitable I have nothing but praise for the way my refund was handled. In particular Lisa went out of her way to keep me informed. I recommend any one who needs tyres or accessorie... Voir plus

À propos de l'entreprise

  1. Fabricant

À propos de Pneumatic Components Ltd

Écrit par l'entreprise

Experience over 80 years of innovative tyre inflation and compressed air products from Pneumatic Components Ltd (PCL).

PCL is recognised as the global market leader in the design and manufacture of tyre inflation, air line accessories and compressed air products for industrial, petrol forecourt and automotive markets. This ongoing success has been built on providing superior customer service with the commitment of a loyal and highly skilled workforce.

PCL has been manufacturing and supplying tyre inflation and compressed air products since 1938. The products have been specially selected, designed and manufactured through years of experience to satisfy all your needs. PCL’s reputation for producing accurate and reliable equipment has made it the worldwide authority in its field backed up by superior customer service.

PCL is part of the HORNGROUP of companies, joining the TECALEMIT brand offering products and services related to air, fluids and fuels.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

115 avis

5 étoiles
4 étoiles
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1 étoile

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Noté 5 sur 5 étoiles

Competent equipment, efficient service

Reliable, 'solid' & pleasant to use equipment, clearly presented through a straightforward storefront, promptly dispatched and delivered by a competent courier with just the right amount of communication.

27 mars 2024
Noté 1 sur 5 étoiles

Ordered 7 days ago and still not…

Ordered 7 days ago and still not delivered

2 janvier 2024
Logo de Pneumatic Components Ltd

Réponse de Pneumatic Components Ltd

Hello Mel,

We are sorry to hear about your experience.

Our factory was closed over the Christmas and New Year period and orders received during this time could not be shipped until 10th January 2024.

We did try our best to make sure our customers were aware of this. From 22nd December 2023, we had a message displayed at the top of our every page on our website explaining this. This message was also repeated at the checkout stage, with customers having to tick and confirm that they were happy with a delivery date after 10th January 2024 before they could proceed further and checkout.

If you have any questions regarding your order, please do contact our Customer Service team directly at sales@pclairtechnology.com or 0114 248 2712, and they will be happy to help you further.

Noté 5 sur 5 étoiles

Long term partnership, great quality

Long term partnership, excellent products, versatile engineering, stunning service support. On the other side, delivery term can be a little bit shorter, but is not a big problem, usually is acceptable

31 mai 2023
Noté 2 sur 5 étoiles

Shipment arrived and no shipping…

Shipment arrived and no shipping documents yet for clearance. We will have to pay demurrage.

8 mai 2023
Logo de Pneumatic Components Ltd

Réponse de Pneumatic Components Ltd

Hello and thanks for sharing your feedback.
We're sorry that you experienced problems with this delivery.
You requested a Certificate of Origin with your order and it is this that has caused the delay with the shipping documents. Normally this is done in a couple of days with no issues, as has been the case on your previous orders.
This issue is now resolved and you should receive the documents before the demurrage charges start. If not, these charges will be reimbursed.
This is not a common instance and we want to do better.
Please contact Matthew in our Customer Service Team using customerservice@pclairtechnology.com with any further comments, concerns, or suggestions you wish to share. We'd love to make things right for you in the future.

Noté 4 sur 5 étoiles

The service was good

The service was good, but the cost of the replacement part for the 20mm air belt sander wasn't a great deal less than replacing the whole tool unfortunately.

26 mars 2023
Noté 5 sur 5 étoiles

Excellent Supplier

Very quick to dispatch orders (with good availability) and, critically, very helpful when you need to talk to someone.

26 mars 2023

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