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Perfectglasses Avis 

2 749
•
TrustScore 2.5 sur 5

2,6

Grossiste en lunettes
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Lisez les avis des autres

Noté 1 sur 5 étoiles

Weeks and weeks down the line, I am still waiting for my reglazed glasses to return to me. Emails to Perfect Glasses are being ignored and I have no idea whether or not I have just wasted my money and... Voir plus

Noté 1 sur 5 étoiles

If only I had read these reviews before making an order. Absolutely inept company. When they wanted an extra £16 (something to do with the lenses) the email communication was instant. Now I want to... Voir plus

Noté 2 sur 5 étoiles

Originally ordered some progressive glasses in mid-Nov. They took several weeks to arrive and I couldn't wear them. Disappointing. Then contacted Perfect Glaases to ask about returns as they claim to... Voir plus

Noté 5 sur 5 étoiles

My Glasses arrived and the rimless frames are of good quality better than I expected. The price was way below what my optician a very well known UK chain would have charged me. Rimless frames are e... Voir plus

À propos de l'entreprise

  1. Grossiste en lunettes
  2. aussi dans
  3. Magasin de lunettes de soleil

Informations provenant de diverses sources externes

At Perfect Glasses we provide an excellent range of high quality prescription glasses and sunglasses. You can literally choose from a collection of over 1000 pairs of glasses for men and women. And yes, buying prescription glasses online is easy. Every optician in the UK is required to give you a copy of your prescription when you go for your eye test. Once you have this, simply choose a pair of prescription glasses from our site, enter your prescription or click it using your smartphone and email it to us. Once you have placed the order for your new glasses online, you can expect to receive them within 7 working days!

Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,6

Tous les avis

(2 749)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 4 sur 5 étoiles

THE GLASSES THAT I ORDERED ARRIVED ON…

THE GLASSES THAT I ORDERED ARRIVED ON TIME AND WERE EXTREMELY HIGH QUALITY , VERY REASONABLY PRICED AND VERY COMFORTABLE TO WEAR .

I HAVE HAD THESE GLASSES FOR OVER A YEAR AND THEY ARE STILL IN PRIME CONDITION WITHOUT ANY SCRATCHES ON THE LENSES OR ANY OTHER DEFECTS THAT YOU WOULD USUALLY EXPECT AFTER DAILY USE FOR OVER A YEAR .

THEREFORE , I WOULD HIGHLY RECOMMEND PERFECTGLASSES .

18 août 2022
Avis spontané
Noté 4 sur 5 étoiles

The site is actually easy to use

The site is actually easy to use, unlike some others I have tried. The only downside was that the overall cost was roughly the same as buying from high street opticians. That being the case, it's easier to buy locally where you can physically chose the glasses. As such I haven't proceeded with my order.

18 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, easy to order and a good explanation of the prescription layouts. Nice glasses, good quality and will keep ordering.

18 août 2022
Avis spontané
Noté 4 sur 5 étoiles

Good ending but difficult getting there

I found entering my prescription somewhat problematic and ended up with the wrong lenses. Perfect glasses were helpful but I did have to pay extra to correct the problem. When they were returned, I was very pleased, but I think it would be helpful if the form was a little more dynamic with help on each box.

26 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Over a month since I got confirmation…

Over a month since I got confirmation the glasses were being made. I have had no dispatch notice, no update, no tracking information and so on. I called last week and was told they have been dispatched, but the time it has all taken and lack of notifications on the journey is incredibly dissapointing

10 mai 2022
Avis spontané
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Réponse de Perfectglasses

Hi Paul,

Thank you for taking the time to write a review of our service.

I am extremely sorry to know that the experience with your recent purchase was not satisfactory however this is not typical of us.

I spoke with our lab regarding your order and have been informed that the prescription requested for all 4 pairs was complex and the lenses were not readily available hence the order took additional time to be shipped.

As informed by our team, your glasses have been dispatched and the tracking details have been sent to the registered email.

Please be assured your glasses will be delivered to you in the next couple of days and I can assure you will be delighted with them.

We’re dedicated to customer satisfaction and will do all that we can to ensure you are satisfied with the order.

Regards
Team PerfectGlasses.

Noté 1 sur 5 étoiles

Really bad service

Really bad service. I waited 6 weeks for a pair of glasses that are really badly made. Glue on the lens and the arms are already working loose after 1 week. Really poor do not use.

8 mai 2022
Avis spontané
Logo de Perfectglasses

Réponse de Perfectglasses

Hi Chris,

Thank you for your feedback.

I am extremely sorry for the unexpected experience you have had with your recent purchase. This could be a one-off case and we sincerely apologize for the error.

I have escalated your concerns with our team to look into your order. Please be assured you will be contacted before the end of the day to work out a resolution for the same.

Regards
Team PerfectGlasses.

Noté 5 sur 5 étoiles

I found Perfectglasses on a google…

I found Perfectglasses on a google search, I was looking for a good priced pair of glasses for watching tv.
The service was quick and easy and the glasses were of good quality.
I will be ordering some more shortly.

5 mai 2022
Avis spontané

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