5 stars just isn’t enough . Brilliant products brilliant service and communication and super fast delivery . I ordered a personalised chopping board for my mum - the quality is really excellent and s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent and quality produce at an extremely reasonable price! Fast delivery and already passed details to other people who saw the personalised apron and wanted one because of the amazing stitching... Voir plus
I recently ordered a personalised cheese board for my friends 40th birthday! It's beautiful, but unfortunately it arrived with a crack on the side from the delivery. I emailed the team immediately... Voir plus
L'entreprise a répondu
Placed an order, it arrived during the day when no one was home (at work). Never left it anywhere or with neighbour. Got Email to say parcel delivery was unsuccessful. I contacted company and was told... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Personalised Gifts Shop
Écrit par l'entreprise
Created By You, Made By Experts
Personalised Gifts Shop has it all covered; from Birthday Gifts to Wedding Gifts, Anniversary Gifts to Christmas Gifts, you'll find tons of joyful and unforgettable Personalised Gifts for all tastes and budgets in just a few clicks. All our gifts are customised and dispatched by experts almost the same day, with a next-day delivery option always available. 95% of our customers were delighted with our custom-made gifts & the shopping experience! Go on, read some of our happy customers' reviews :)
Personalised Gifts Shop has it all covered; from Birthday Gifts to Wedding Gifts, Anniversary Gifts to Christmas Gifts, you'll find tons of joyful and unforgettable Personalised Gifts for all tastes and budgets in just a few clicks. All our gifts are customised and dispatched by experts almost the same day, with a next-day delivery option always available. 95% of our customers were delighted with our custom-made gifts & the shopping experience! Go on, read some of our happy customers' reviews :)
Coordonnées de contact
UNIT A1 BAIRD COURT, NN8 6QJ, Wellingborough, Royaume-Uni
- ask@personalisedgiftsshop.co.uk
- www.personalisedgiftsshop.co.uk
4,3
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fabulous embroidered aprons
I stupidly tried to order just before Chirstmas. . . I was asked to try in the New Year, which was expected really. I remembered recently and placed an order. I supplied art work and this lovely company came back with mock ups. Inside the week, my aprons were embroidered, sent and arrived! A marvel really. The aprons look fabulous and I'm so impressed. It's great to know I have a go to place for embroidered logo items like this. Would highly recommend.
20 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind words and for coming back to place your order with us. We’re really pleased to hear you were happy with the mock ups, turnaround time and the finished aprons. It means a lot to know you would recommend us, and we look forward to helping you again in the future.
Excellent service and fabulous…
Excellent service and fabulous products.
Used many times and always had the same great service.
Fast delivery, great products and very helpful staff.
9 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind words and continued support. It really means a lot to us that you have chosen to shop with us multiple times and had such a positive experience on each occasion. We are delighted to hear you are happy with our products, delivery and service, and we look forward to helping you again in the future.
Alison
I've used this company for years, always quality products, Brilliant customer service.
Needed my order in a hurry, they sorted my problem for me.
Products have been of good quality and great value for money. Prompt reply when I've needed to contact them.
Tracking system works well.
Highly recommend.
19 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind words and for your continued support over the years. We are really pleased to hear that you are happy with the quality of our products and our customer service. It is always our aim to help wherever we can, especially when things are needed in a hurry. Your recommendation means a great deal to us.
Beautiful product
I was delighted with my purchase. It was beautifully made to a high quality and came very well wrapped to protect it from being broken. The personalisation is really lovely and made it very special. I will buy from this company again.
16 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind words. We are delighted to hear that you were pleased with the quality and personalisation, and that it arrived safely. It truly means a lot to us that you would choose to shop with us again.
5 Star Service and 5 Star Products - great wedding ideas
I availed the services of PGS for the first time in March 2026.
i was really impressed with the UX/ UI on their website.
super easy to use and search for products. I was looking for wedding gifts and they offer a large selection of ideas. The proposition extends beyond wedding gifts
Good arrived on time and in tact. super impressed with the wooden bottle box and the quality of the engraving
There was an issue with one of three orders i placed - the damaged item was replaced with zero hassle and super customer service
in summary - this company offers excellent products, supported by excellent service. Highly recommended
12 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind and thoughtful review. We are really pleased to hear that you enjoyed using our website and were happy with the quality of your order. It is great to know our team was able to resolve the issue quickly and make things right for you. Your feedback means a lot to us and we truly appreciate your support.
5/5 - Exceeded Expectations!
Ordered on the Thursday and it had arrived by the Friday with express delivery. So impressed by this company, great prices for customisation, super fast service and I love that it’s family-run too. The item I ordered seems great quality too, hopefully the recipient will like it! Will definitely be ordering more gifts from here in the future when I need them :)
14 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind words, it really means a lot to us as a family run business. We are delighted to hear you were happy with the speed, quality and value of your order. We hope the recipient loves it just as much, and we look forward to creating more gifts for you in the future.
Replacement vase sorted quickly
I received 3 Mother’s Day parcels and one of the pictures was blurry. I contacted customer service and they replied quickly and sent out a replacement straight away and this arrived within a couple of days! Great communication and lovely products!
12 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind review. We are really pleased to hear that our team was able to resolve the issue quickly and that your replacement arrived in time. It means a lot to know you are happy with the service and your products.
I ordered a personalised anniversary…
I ordered a personalised anniversary gift for my husband. The item arrived exactly how it looked on the website. When I emailed them with a query they were prompt at responding. Will definitely recommend Personalised Gift Shop and will be shopping from them again.
12 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind words. We are delighted to hear that you were happy with your personalised anniversary gift and that our team could assist you promptly. It means a lot that you would recommend us, and we look forward to creating something special for you again in the future.
Beautiful personalised gifts at affordable prices & great customer service.
I was looking for a personalised Mother’s Day vase and came across Personalised Gift Shop, a lovely family-run business. I actually ended up ordering two vases and a personalised glass for an upcoming 50th birthday.
The prices were fantastic and they had so many options ,exactly what we were looking for. Everything was truly personalised and easy to order.
We placed the order on Saturday, it was engraved and dispatched on Monday, and arrived on Tuesday as expected with next-day delivery. Absolutely fantastic service.
We’re delighted with everything and can’t wait to give the vases with their bouquets on Mother’s Day, we know the mums will love them! I know there are some negative reviews but couriers often cause the issues and the retailers get the brunt of it, so maybe take the negative ones as bad luck and see the good ones shine through.
I will be using these again later in the year for gifts. 100% recommended by us.
10 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your lovely review. We are really pleased to hear that you had such a positive experience with your order and that you are happy with the vases and glass. It means a great deal to our team to know that our products and service met your expectations. We hope the mums love their gifts on Mother’s Day, and we also look forward to helping you create more gifts in the future.
Ordered a personalised pot
Ordered a personalised pot. It was well packed but the delivery company had damaged the pot in transit. I emailed with pictures and was promised a replacement. This arrived promptly
26 février 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you for your review. We are very sorry that your pot was damaged in transit, although we are pleased that our team was able to resolve this quickly and that your replacement arrived promptly. We truly appreciate your understanding and support.
Delighted with the quality!
So glad I chose Personalised Options Gifts Shop! There is an extensive range of options for the wedding photo album that I wanted, and the quality proved to be first class. The personalised option I chose for the front cover was the icing
on the cake! Packed extensively, and free quick delivery. Cannot recommend highly enough! *****
2 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind review. We are delighted to hear that you were pleased with the wedding photo album and the personalisation on the front cover. It is wonderful to know that the quality, packaging and delivery all met your expectations. Thank you for choosing us and for also taking the time to share your experience.
Good quality personalised items
Thank you so much for my order really pleased with it.
3 beautiful personalised items received today, all perfect and lovely quality.
Fast delivery & well packed.
Will defo order again in the future.
5 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your kind review. We are really pleased to hear that you are happy with your personalised items and that they arrived quickly and well packaged. We truly appreciate your support and look forward to welcoming you back again in the future.
Happy customer.
I just received my order and as a first time customer, could not be happier with the outcome…
Very good quality of products and fast delivery.
Based on my experience, I highly recommend the Personalised Gift Shop services.
5 mars 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you for your kind review. We are so pleased to hear that you are happy with the quality of the products and the delivery. Your recommendation means a great deal to us and we truly appreciate you taking the time to share your experience. We hope to see you again soon.
Scammers i been waiting for 3 weeks now…
Scammers i been waiting for 3 weeks now and still nothing it was meant to be for valentines and we’re in March now….
11 février 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you for your review. We are very sorry for the delay you experienced and understand how disappointing this must have been, particularly as the order was intended for Valentine’s Day. We can confirm that your original parcel was unfortunately damaged in transit by the courier and a replacement was arranged for you. As the replacement was also taking longer than expected to arrive, we have already issued a full refund for the order. If you would like us to look into this further, please do let us know and we will be happy to assist.
Absolute rubbish product
The personalised jigsaw heart was a waste of money. The photo did not fit the shape. It was so thin that it's bent out of shape. A total rip off. They replied quickly to say there's nothing they can fo about it. I want to return it but they won't accept that ☹️
26 février 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you for providing further information. We can see that the personalised jigsaw was processed and dispatched as per the approved live preview at the time of ordering. However, we completely understand the disappointment of the gift arriving damaged, and we would be happy to arrange a replacement. Please note that we are be unable to amend the photo position in the free-of-charge replacement as this was approved for the original order. Please feel free to get back in touch with our customer support team to have this arranged.
Quality and Efficiency
I am delighted with my purchase of a personalised candle. It was just what I wanted for a friend's birthday. Thankyou also for assistance with my query which was dealt with efficiently and promptly. This is my second purchase from this company and I would not hesitate to use their site again.
19 février 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your lovely review. We are delighted to hear that the personalised candle was just what you were looking for and made the perfect birthday gift for your friend. It is also wonderful to know that our team were able to assist you promptly with your query. We truly appreciate your continued support and look forward to welcoming you back again in the future.
Thank you personalised gifts
Thank you personalised gifts for all my lovely personalised wedding presents. I have placed orders over the space of a few months for different things and they are always consistent with delivery! Excellent communication, the quality of the products are also brilliant. I will definitely continue to use this company and I’m very grateful for the fantastic job they always do!
21 février 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your lovely review. We are delighted to have been part of your wedding celebrations and to hear that you have been pleased with both the quality of our products and the consistency of our delivery and communication. It truly means a great deal to us that you continue to choose our company, and we are very grateful for your continued support.
A great company to deal with
A great company to deal with, good quality products, reasonably priced, excellent customer service. I would not hesitate to recommend.
16 février 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your lovely review. We are delighted to hear that you are pleased with the quality of our products and the service you received. Your recommendation truly means a great deal to us, and we look forward to helping you again in the future.
Order has not been delivered
Order has not been delivered! Evri confirmed a week ago that my parcel has been lost. Contacted the company and they have said I had to wait 10 days! I’ve now waited 10 days and contacted them. They want me to fill a form out! When evri have confirmed to them they have not got the parcel! Then once I fill this form out they want to replace the goods. It’s laughable. So 2 weeks later than planned and they think I still want the goods! How hard is it to get a refund. I will be taking legal action if this refund isn’t provided.
20 février 2026
Avis spontané
Réponse de Personalised Gifts Shop
We are very sorry to read about your experience and appreciate how disappointing this situation must have been. We would love the opportunity to look into this further for you. Please could you share your order number with us so we can look into this further for you?
5 stars richly deserved!
Easy to use website made personalising my gift really easy. Item delivered two days after ordering and is extremely well made and high quality. I rarely give a full 5 stars but this company deserve it!
18 février 2026
Avis spontané
Réponse de Personalised Gifts Shop
Thank you so much for your lovely review. We are delighted to hear that you found our website easy to use and that your order arrived quickly. It means a great deal to us that you were pleased with the quality. We truly appreciate your support and hope to see you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.