I was utterly amazed and privileged to work with Christy for all of her knowledge and patience with my frustration with big companies. She explained everything thoroughly, let me push back and interru... Voir plus
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Lisez les avis des autres
Customer Service was amazing! I didn't know what I needed to know but Christina was able to help me sign up for a coverage plan application. Wonderful, and excited to take my bearded dragon to a vet f... Voir plus
Darren was so helpful, explaining everything about pet insurance for my lovebird PeeWee. I was treated with respect and genuine compassion over the care for my feathered friend into his golden years.... Voir plus
They refuse to pay out for anything, citing the most ridiculous claims of previous conditions. 6 months ago we said our cat was a bit wobbly and apparently that means his cancer 6 months later was a h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Coordonnées de contact
P.O. Box 183143, 43218, Columbus, Etats-Unis
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
4,4
Excellent
4 k avis
Demande des avis aux clients
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The first contact I had was really…
The first contact I had was really good. Then when I called to actually sign up I felt I was not being treated very well. The individual helping me made me feel like they didn't want to be bothered. I have had your ins for 14 yrs prior and things have changed a lot I guess with the new policy I am getting, I almost decided to look elsewhere
I contacted the billing dept the next day and had a very good experience with the lady I spoke with. She helped me get things staightened out and was very helpful. I give her a 5 star rating!
23 juillet 2026
Réponse de Nationwide Pet Insurance
Hi Mary Bielak,
Thank you for taking the time to share your feedback with Nationwide Pet Insurance. We appreciate the opportunity to assist you and address any concerns you may have.
A member of our team will review your information and contact you as soon as possible to discuss your experience and answer any questions. If there is anything we can do in the meantime, please let us know.
Thank you for being a valued member. We look forward to speaking with you soon.
Was an easy experience.
23 juillet 2026
Staff is good a very helpful
Answered my questions easy to understand. Explained the opinions clearly.
Made it easy to decide the coverage I needed for my dog. Was very easily to enroll.
22 juillet 2026
Representative was professional
Representative was professional, patient, and helpful in setting up new dog insurance policy. This will be our second time using Nationwide Insurance and we are happy about that.
22 juillet 2026
Elaine was great
Elaine was great! Answered all my questions and explained everything very well!
22 juillet 2026
The agent was very helpful and answered…
The agent was very helpful and answered all my questions clearly.
22 juillet 2026
The application process was quick and…
The application process was quick and easy. However, I should be able to add my adult children as policyholders not just me and my wife. I also don't understand the need for underwritting for Pet Insurance.
22 juillet 2026
Réponse de Nationwide Pet Insurance
Hello Chermark Pettigrew,
Thank you for taking the time to share your feedback with Nationwide Pet Insurance. We appreciate the opportunity to assist you and address any concerns you may have.
A member of our team will review your information and contact you tomorrow to discuss your experience and answer any questions. If there is anything we can do in the meantime, please let us know.
Thank you for being a valued member. We look forward to speaking with you soon.
Easy to understand and straightforward…
Easy to understand and straightforward to apply. Made the experience actually enjoyable!
22 juillet 2026
Warning!
Warning: Do not buy their insurance. They will deny every claim you submit. Reasons? Looks like they come up with them on the fly.
I wrote hundreds of reviews and this is the first negative one.
17 juillet 2026
Avis spontané
Easy to apply, but adjustments take a long time.
Although the application process is easy, if you apply through an employer and need to update your address, the process is slow because the change must be made via the employer, and you have to wait for the data to synchronize with Nationwide.
22 juillet 2026
Got to talk with a live person and got…
Got to talk with a live person and got straight answers, and then was directed to a helpful person to re-establish my policy. I just wish there were specific policies and guidelines for Service Dogs since they live different lives then pets do and support real issues every day. Thanks
20 juillet 2026
Really nothing to say except become a…
Really nothing to say except become a customer to see for yourself how wonderful it is to be a Nationwide customer
3 juin 2026
Clear guidance as to what was covered…
Clear guidance as to what was covered what was not covered that my Vetrinarian practice was part of your program and you had a very reasonable price for a dog of my dog age. Everything else I looked at was over $150 a month. I’m very happy with the plan. I hope I don’t have to use it much but I do have an appointment with the Vetrinarian on Wednesday, 23 July for her to get an exam and get her rabies and county license tags. I know that won’t be covered, but it encouraged me to look into what I could get for insurance. I hope I’m happy with what I got.
21 juillet 2026
Overall great experience was given very…
Overall great experience was given very clear and accessible information.
21 juillet 2026
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