2xBelfast sink stainless-steel matts/protectors: Very good quality Belfast sink matts. Needed in a hurry so a tad disappointed not to receive a restock email - luckily daughter kept checking website... Voir plus
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Lisez les avis des autres
I purchased a Barbour jacket from Philipmorrisdirect and although the jacket was too small for me, and I had to send it back; I'd rate the shopping experience highly because the website was easy to us... Voir plus
The Tilley hat I ordered turned out to be the wrong size and the style did not suit me (there are many to choose from). Customer Service were prompt and helpful in organising a replacement that is per... Voir plus
It was no trouble to order the walking boots. Everything went smoothly have no complaints whatsoever. Happy with the product. The delivery was quick quicker than what I expected. The walking boots are... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Philip Morris and Son online shop and department store established in 1845 based in Hereford. Goods for sale include accessories from our gardening, hardware, houseware, cookware, lighting, country clothing, shooting, tableware and bathroom departments
Coordonnées de contact
Royaume-Uni
- www.philipmorrisdirect.co.uk
4,6
Excellent
867 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Efficient and quick delivery of items
Efficient and quick delivery of items. Great quality and value for money
25 septembre 2025
Avis spontané
I found very quickly the pullover I…
I found very quickly the pullover I wanted, and it was a breeze to order it online. Delivery was pretty prompt. ALL IN ALL AN EXCELLENT WEBSITE FOR SEEKING, ORDERING AND DELIVERY.
1 octobre 2025
Avis spontané
Excellent service, great price. Thoroughly good experience
Fantastic all round. My purchase was for a Barbour men's sweater. This was the best price online and it was delivered punctually. Communication from the company was great. Everything good. Thank you and well done.
3 octobre 2025
Avis spontané
Great experience
Great experience. Easy to use website, fabulous choice of clothes and quick delivery. What's not to love.
25 août 2025
Avis spontané
Bin liner quantities
Having bought bin liners from PM&S in the past, this time around I found the description re quantity very vague and somewhat misleading. I thought I had bought 240 but had in fact only bought 120 - so a good value for money purchase became a very expensive one. The only good thing is that they refunded the monies (net of their postage costs) quickly. In summary - look closely at wording before you buy.
16 septembre 2025
Avis spontané
Réponse de Philipmorrisdirect
Good Morning,
Thank you for your message.
I am sorry to hear you were unhappy with your order. The product you ordered is one of the Larger Brabantia Bin Liners which only have 10 bags per pack as stated on our website. The size guide does clearly show each individual sized binbag with the bags per roll and the total of bags that will be received in a clear layout on our webpage. Within the product description we do advise to browse the size guide to view quantities, or contact us for any clarification.
If you have any further questions please don't hesitate to contact us back.
Kind Regards, Customer Service
Philip Morris & Son
Great quality and service.
12 septembre 2025
Avis spontané
EXCELLENT
From start to finish, exceptional customer service. Products as described, competitively priced. Delivery on schedule. I will certainly be ordering from Philip Morris again.
12 août 2025
Avis spontané
Everything was easy
Everything was easy, well priced and fast service. Couldn't fault it and will use more in the future. I would much rather use a family business than corporates.
30 août 2025
Avis spontané
Happy lady
Just received my garden chair fast delivery very professional company great delivery fast great packaging DPD great company peace of mind would recommend to everyone
19 août 2025
Avis spontané
Greater service
I ordered this online. It arrived less than a week later, in Australia. Great service.
1 août 2025
Avis spontané
Competitive price and quick delivery
31 juillet 2025
Avis spontané
FANTASTIC SERVICE!
Competitive prices & fantastic service as always! My order arrived the very next day. Thank you!
20 juin 2025
Avis spontané
Brilliant customer service
Brilliant customer service. Highly recommend.
17 juillet 2025
Avis spontané
Lovely shirt!
Philipmorrisdirect.co.uk are a great company to do business with! A good range of stock with many attractive sales prices. Barbour shirts are generally heavier - great for the cooler months? Easy to order and quick delivery. Recommend going up a size - I found that my normal size in a 'tailored fit' was not as loose as I would normally like.
14 juillet 2025
Avis spontané
Very good quick delivery
Very good quick delivery, well packaged and quality product
24 juin 2025
Avis spontané
Superb service
Superb service, I ordered some shoes and they turned up promptly, The free Brushes were missing so I phoned them up and they arrived very swiftly. The lady I spoke to apologised profusely and she obviously wanted to make sure I was a happy customer, which I was. 100% would recommend
2 juin 2025
Avis spontané
Waxed Barbour jacket
I’m thrilled with the recent purchase of my waxed Barbour jacket. It is a perfect fit, stylish, well made and excellent value for money. Can wait to wear it.
4 avril 2025
Avis spontané
Inaccurate sizing on their website.
I bought a pair of size11 Chelsea boots from their online store. Boots arrived in a timely fashion and they looked great. Unfortunately, they didn’t fit and initially I thought they sent a size 10 in error. I called the company and was told that their size 11 is an EU size 45 which in reality is a UK 10.5. I then had to tried the boots at my own expense.
If you are considering buying footwear from this company, check the sizing beforehand.
15 mai 2025
Avis spontané
Réponse de Philipmorrisdirect
Thank you for your feedback.
As previously stated on phone you purchased a pair of Chatham boots, this particular brand do not label there UK11 as an EU46 as both stated on our size guide and their’s. If you were to order the UK12 from our website this would be received as the EU46. I do apolgise for any confusion caused during this. If you have any queries about sizing in the future please do not hesitate to contact us by email customerservice@philipmorrisdirect.co.uk or by phone 01432 377089.
Kind Regards, Customer Service Team.
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