I have bought a number of ladies clothing items over the years, the most resent being a pair of Chatham Womens Penang Deck Shoes in navy/pink in a size 6. Lightweight leather shoes idea for Spring,... Voir plus
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Lisez les avis des autres
This was the first time using this company and I certainly will going forward. I had a query on an order I placed and it was responded to straight away and my parcel arrived 2 days later.
Clear and well-promoted website made it easy to find what I was looking for. Very competitive price on the particular Barbour coat I was looking for. Delivery was fast, well-tracked and my new Barbou... Voir plus
Honestly the most amazing customer service especially when it counts if you get something wrong & have to return an item. Really friendly staff & the speed of delivery & quality is second to none. Hav... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Philip Morris and Son online shop and department store established in 1845 based in Hereford. Goods for sale include accessories from our gardening, hardware, houseware, cookware, lighting, country clothing, shooting, tableware and bathroom departments
Coordonnées de contact
Royaume-Uni
- www.philipmorrisdirect.co.uk
4,6
Excellent
845 avis
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exceptional Service
This was the first time using this company and I certainly will going forward. I had a query on an order I placed and it was responded to straight away and my parcel arrived 2 days later.
29 avril 2026
Avis spontané
On trend quality products at great prices
I have bought a number of ladies clothing items over the years, the most resent being a pair of
Chatham Womens Penang Deck Shoes in navy/pink in a size 6. Lightweight leather shoes idea for Spring, Summer & Autumn. Very comfortable & great value. Swift shipping to the west coast of Scotland.
1 avril 2026
Avis spontané
Buy with confidence...
Great seller. Well packaged. Posted very quickly. Great price. Very good experience. Buy with confidence. 10/10!!!
18 mars 2026
Avis spontané
Brought a pair of Wellington’s at a…
Brought a pair of Wellington’s at a great price however they turned out to be the wrong size for me. The customer service was excellent and I am now very happy with my purchase.
7 avril 2026
Avis spontané
Good stock, great price, fast delivery. Perfect!
Clear and well-promoted website made it easy to find what I was looking for. Very competitive price on the particular Barbour coat I was looking for. Delivery was fast, well-tracked and my new Barbour arrived within a coupe of days. Perfect!
(NB: Don't be put-off by the name... it has nothing to do with the tobacco company—I checked!)
10 mars 2026
Avis spontané
Quick delivery,good communication
5 mars 2026
Avis spontané
Prompt and efficient service
Prompt and efficient service, the item I purchased was sent to me promptly. I will definitely use Phillip Morris again.
2 mars 2026
Avis spontané
A great experience
A great experience, ordered easily and delivered on time. A great product to boot. Many thanks.
20 février 2026
Avis spontané
Wellies -good experience
I researched and bought a pair of Chameau wellies from Philip Morris ,price was excellent , delivery likewise ,well packaged .Thoroughly recommended will use again
20 mars 2026
Avis spontané
Excellent service and quality products…
Excellent service and quality products at a reasonable price. Fast shipping and strong packaging. Have always had a positive experience with them.
20 mars 2026
Avis spontané
I Love ordering from independent…
I Love ordering from independent stores. They gave me a great price and service.
13 mars 2026
Avis spontané
Réponse de Philipmorrisdirect
Good morning,
Thank you for your feedback.
I am sorry to hear you have not had a good shopping experience with us. We pride ourselves on delivering outstanding customer service to all of our customers, so I do apologise if this did not reflect onto your experience with us. If you could please contact us at Customerservice@philipmorrisdirect.co.uk and explain further the experience you had, whether this was with our instore team or our online team, we would love to make this right for you, and assist you in whichever way we can.
We look forward to hearing from you.
Kind Regards, Customer Service Team.
Excellent service , small business at its best .
Quick delivery , I had ordered the incorrect size , I emailed and explained . I returned the parcel and received a replacement within 2 days , excellent service .
11 février 2026
Avis spontané
Reliable
Good communication and service as always. I am a repeat customer and value their information update on orders. Good quality clothing and footwear.
22 janvier 2026
Avis spontané
Wonderful service
Wonderful service - perfect product and very speedy delivery.
13 janvier 2026
Avis spontané
Arrived very quickly
Arrived very quickly , well packaged and as ordered .
30 janvier 2026
Avis spontané
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