Quick and easy to order, and fast delivery item's Arrived ok well packaged recommed Many thanks thumbs 👍 👍
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Great online store. Fast dispatch of my order for two models & jigsaw puzzle, all superbly packed & thus arrived in perfect condition. Ordered Friday & delivered Monday. Free postage is offered at... Voir plus
Even though with the Christmas/New Year holidays, I knew also that Royal Mail were having their days off, so from day of ordering & to receiving the parcel, the delivery time factor was appropriate.... Voir plus
I've bought from George at Phillips Hobbies before and find his customer service from start to finish excellent from the word go. Not only does he take the time to try find models requested, but the c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Phillips Hobbies is a specialist online retailer of Model Railways, Diecasts, Plastic Kits, Farm Toys and Jigsaw Puzzles. Our mission is quality products, exceptional service and fair prices. As part of our growing range, we're proud to be a stockist of many leading brands, such as Oxford Diecast, Corgi, Gibsons, Ravensburger, Britains Farm Toys and Airfix.
Coordonnées de contact
Correspondence Only: Phillips Hobbies, March Self Store, PO Box 1, Three Acres Business Park, Creek Road, PE15 8SW, March, Royaume-Uni
- sales@phillipshobbies.co.uk
- www.phillipshobbies.co.uk
4,9
Excellent
672 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer care from start to…
Excellent customer care from start to delivery
6 septembre 2024
Excellent supplier
Good communication fast delivery of quality item. Good choice of models in stock. Will be using them again.
4 septembre 2024
Well made diecast models .A few more to…
Well made diecast models .A few more to get yet ,if I can find them .
1 septembre 2024
Good service
5 août 2024
Very pleased with this product it was…
Very pleased with this product it was packaged very well and arrived on time
4 août 2024
Absolutely outstanding service from…
Absolutely outstanding service from Phillip and his team - they could not have been more helpful or responsive.
30 juillet 2024
Brilliant service
30 juillet 2024
Great service from Philips Hobbies
Great service from Philips Hobbies. The models are well priced and arrived quickly. They are always well packed! Thank you
11 juillet 2024
Fantastic
Great selection of models at affordable prices. Delivered safely and promptly. Much more realistic prices than other model sites like 'Corgi'.
9 juillet 2024
Purchased online
Purchased online, a couple weeks back still haven’t received the item which is disheartening as I’ve read so many positive reviews but it must just seem all too good to be true
28 juin 2024
Avis spontané
Réponse de Phillips Hobbies
Good morning,
Thank you for your recent purchase and review. Please can you get in touch with me with your name, email and order number, as I cannot find any details on our system.
Please email support@phillipshobbies.co.uk and I will get back to you. I have also requested more information via Trustpilot, so you can provide these details here if it is easier.
We will always rectify any issues when given the chance to, so it is disheartening to see you've left a two-star review before contacting us for support and notifying us of any problems with the carrier.
I look forward to hearing from you so we can get this resolved :)
All the best
George
Phillips Hobbies
Réponse de Phillips Hobbies
Good afternoon,
Thank you for your feedback and recent purchase. I am sorry to hear your order is yet to arrive. This is our first-ever 1-star review, as all orders usually arrive within 48 hours.
We dispatched your parcel on July 1st with Royal Mail Tracked 48. I will contact RM to find out when your item will arrive and why it has yet to be delivered.
Please accept my sincere apologies for the delay. As a small business doing all it can to offer the best service, we are just as frustrated as you are.
I have followed up with you by email and will keep you updated.
Have a lovely weekend!
All the best
George
Phillips Hobbies
My package was well-packed.…
My package was well-packed and was delivered promptly, I am very delighted with the service from start to finish.
25 juin 2024
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