Great online store. Fast dispatch of my order for two models & jigsaw puzzle, all superbly packed & thus arrived in perfect condition. Ordered Friday & delivered Monday. Free postage is offered at... Voir plus
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Easy to find what I was looking for, no problems with the ordering and arrived quickly. Excellent service as usual.
Even though with the Christmas/New Year holidays, I knew also that Royal Mail were having their days off, so from day of ordering & to receiving the parcel, the delivery time factor was appropriate.... Voir plus
I've bought from George at Phillips Hobbies before and find his customer service from start to finish excellent from the word go. Not only does he take the time to try find models requested, but the c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Phillips Hobbies is a specialist online retailer of Model Railways, Diecasts, Plastic Kits, Farm Toys and Jigsaw Puzzles. Our mission is quality products, exceptional service and fair prices. As part of our growing range, we're proud to be a stockist of many leading brands, such as Oxford Diecast, Corgi, Gibsons, Ravensburger, Britains Farm Toys and Airfix.
Coordonnées de contact
Correspondence Only: Phillips Hobbies, March Self Store, PO Box 1, Three Acres Business Park, Creek Road, PE15 8SW, March, Royaume-Uni
- sales@phillipshobbies.co.uk
- www.phillipshobbies.co.uk
4,9
Excellent
670 avis
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N'a pas répondu aux avis négatifs
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Everything fine!
Simple on-line ordering process, items arrived well-packed later that week. All as would be expected.
27 janvier 2025
Perfect service
Good comms. Super fast service. No hesitation to buy again. Thank you.
25 janvier 2025
Good quality products and arried on time
15 janvier 2025
Prompt and helpful answer to query
Prompt and helpful answer to query. Prompt despatch.
12 janvier 2025
Good communication
Good communication, items exactly as described and delivered on time.
10 janvier 2025
Very efficient,Order was well wrapped
Very efficient,Order was well wrapped, arrived in perfect condition,
26 décembre 2024
Great service from Phillips Hobbies
Problem seems to be with Royal Mail. Conflicting tracking messages including that my parcel is now in Dunoon but will be delivered today. Dunoon is 2 hours + a ferry journey away from me! I have now had a spam text asking for my address. Troubling- and no parcel received!
Updated - brilliant personal response from Phillips Hobbies.
28 décembre 2024
Réponse de Phillips Hobbies
Good evening,
Thank you for your review. I’m very sorry to hear that your parcel hasn’t arrived yet. From the tracking, I can see that it was dispatched two days ago, has reached your local Glasgow Mail Centre, and will be delivered soon. I understand that the conflicting tracking messages must be frustrating. It seems to me that the parcel was initially missorted.
Regarding the spam text you received, please rest assured that you did not provide us with your phone number, so it isn’t connected to this order.
I’ll email you shortly to follow up and ensure everything is resolved. Once your parcel arrives, I would appreciate it if you could update your review. I always strive to resolve any issues and provide the best service possible.
All the best,
George
Phillips Hobbies
Aladdins Cave
The staff member behind the counter was polite and knowledgeable.
My business was concluded with no problems leaving with more than I arrived with. So many good products to see and buy. So many temptations.
26 novembre 2024
Easy to order items and great value for…
Easy to order items and great value for the money quick delivery and well packaged very pleased
3 décembre 2024
Easy to deal with
Easy to deal with, speedy delivery & items are perfect - thank you.
28 novembre 2024
Puzzle Review
Thank you once again for another lovely and quality puzzle!! My grandad will love this for Christmas! ☺️
28 octobre 2024
Very Good bus for a good price in…
Very Good bus for a good price in excellent condition came as it said.
8 novembre 2024
Phillip's Hobbies excellent service and value.
I have bought items from Phillip's Hobbies a few times now and they have always been great. The item I bought this time was one that I'd intended to get from somewhere for a while. I just stumbled across it on Phillip's Hobbies website and the price was very good and reasonable so I ordered it. It came with great speed, was well packaged and the postage rate was good too.
Even in this age of buying things remotely via the internet, Phillip's Hobbies clearly value 'customer care'. They keep in touch through email all the way, from making the purchase initially to sending the item and letting you know when it will arrive.
I will always have Phillip's Hobbies in my mind when I next purchase something connected to transport.
3 novembre 2024
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