Jessica was amazing - great follow up and made sure I got my urgent delivery by working at the weekend when she didn't need to. Good price and real customer focus. Highly recommend and have used them... Voir plus
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Lisez les avis des autres
The delivery of the tin of varnish I bought from Pirates Cave Chandlery was very poor. I got the product 5 days after. However, the service was good, Jessica managed to get the product delivered t... Voir plus
Ordered a automatic life jacket on a Friday but understand it wasn't getting dispatched till the Monday then it took 5 days to arrive, which was to late as we were away on holiday on the Friday mornin... Voir plus
I don't give 5 star reviews lightly... in fact I'm a moany hard to please sod who values customer service greatly. I do however give a rather rare 5 stars to these guys because from start to finish t... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Established in 1991, Pirates Cave Chandlery has grown to become one of the largest, well-known and well-stocked Chandlers in the South East of England. Our main shop is based in Rochester, Kent and we're ideally located near the River Medway and River Thames with Chatham Marina, Gillingham Marina and Hoo Marina just a few minutes away. With two floors and over 3,000 square feet of floor space, we stock a wide variety of chandlery products to cater for our customers, whether they be dinghy sailors, yachtsmen, motor boaters, or canoeists, we've got it covered, and all at highly competitive prices. What's more - we're open 7 days a week. Our website has become our 'second shop' and we thrive on being able to serve many more customers, with our chandlery products, wider afield. We even have a dedicated centralised stock warehouse to cater for our online sales. Our Staff (or Crew as we like to call ourselves!) are highly experienced, some having served our customers for over 14 years. We enjoy finding solutions and providing advice to our customers - it's something we pride ourselves on. We have a large supplier base, which enables us to stock and source all the items you would expect to find, whether it be from the smallest individual bolt (in Stainless A4 no less!) to clothing, lifejackets, paint, cookers, rope, dinghies and so much more. Of course, it would be impossible to stock every item for every boat - such as that diaphragm you require for your 10 year old bilge pump - but we will do our utmost to source it and get it for you, and fast. That's why we have thousands of loyal customers - customers who we are always so pleased to see and serve.
Coordonnées de contact
6 Kendon Business Park, Maritime Close, ME2 4JF, Rochester, Royaume-Uni
- 01634 295233
- customerservices@piratescave.co.uk
- www.piratescave.co.uk
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A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent service and good advice…
Excellent service and good advice .Items arrived promptly and were well packed
Goods arrived the next day as promised
Goods arrived the next day as promised. Super service.
Perfect quick and easy and very very
Perfect quick and easy and very very helpfull
Items were delivered promptly and…
Items were delivered promptly and notice given, easy to order. Responded to question very quickly, no problems.
Ive used the product my jacket looks…
Ive used the product my jacket looks good
Excellent service!
Excellent service. Very competitive prices, and received the items in about 32 hours after placing my order online! This shop will be one of my first points to visit when I need such items.
Ordering my goods was really easy and…
Ordering my goods was really easy and so was the payment and checkout procedures. The P&P was reasonably priced and the goods arrived safely, Well packaged and promptly
Fast and accurate service
They delivered exactly what I ordered very quickly, even in these difficult days. I will definitely use them again.
Quick efficient delivery
Amazing service
Amazing service, very quick delivery, looking forward to using the life jacket on holiday whilst kayaking.
Great speedy service
Quick and reliable service
Great shopping experience
Great shopping experience. Very informative and quick deliver
Perfect Service
Perfect Service, I placed an order at 12:40, (20 minutes before the next day cut off) and it was delivered by 09:00 the next day, got me out of a fix, very impressed.
Note, I had bought antifoul from another chandlers (Gael Force), needed more, they had stock but could not get it delivered for 5-7 working days!!
Excellent service and delivery…
Excellent service and delivery timescales, especially given current circumstances.
Excellent all round.
Fast service from a reliable company
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