Jessica was amazing - great follow up and made sure I got my urgent delivery by working at the weekend when she didn't need to. Good price and real customer focus. Highly recommend and have used them... Voir plus
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Lisez les avis des autres
The delivery of the tin of varnish I bought from Pirates Cave Chandlery was very poor. I got the product 5 days after. However, the service was good, Jessica managed to get the product delivered t... Voir plus
Ordered a automatic life jacket on a Friday but understand it wasn't getting dispatched till the Monday then it took 5 days to arrive, which was to late as we were away on holiday on the Friday mornin... Voir plus
I don't give 5 star reviews lightly... in fact I'm a moany hard to please sod who values customer service greatly. I do however give a rather rare 5 stars to these guys because from start to finish t... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Established in 1991, Pirates Cave Chandlery has grown to become one of the largest, well-known and well-stocked Chandlers in the South East of England. Our main shop is based in Rochester, Kent and we're ideally located near the River Medway and River Thames with Chatham Marina, Gillingham Marina and Hoo Marina just a few minutes away. With two floors and over 3,000 square feet of floor space, we stock a wide variety of chandlery products to cater for our customers, whether they be dinghy sailors, yachtsmen, motor boaters, or canoeists, we've got it covered, and all at highly competitive prices. What's more - we're open 7 days a week. Our website has become our 'second shop' and we thrive on being able to serve many more customers, with our chandlery products, wider afield. We even have a dedicated centralised stock warehouse to cater for our online sales. Our Staff (or Crew as we like to call ourselves!) are highly experienced, some having served our customers for over 14 years. We enjoy finding solutions and providing advice to our customers - it's something we pride ourselves on. We have a large supplier base, which enables us to stock and source all the items you would expect to find, whether it be from the smallest individual bolt (in Stainless A4 no less!) to clothing, lifejackets, paint, cookers, rope, dinghies and so much more. Of course, it would be impossible to stock every item for every boat - such as that diaphragm you require for your 10 year old bilge pump - but we will do our utmost to source it and get it for you, and fast. That's why we have thousands of loyal customers - customers who we are always so pleased to see and serve.
Coordonnées de contact
6 Kendon Business Park, Maritime Close, ME2 4JF, Rochester, Royaume-Uni
- 01634 295233
- customerservices@piratescave.co.uk
- www.piratescave.co.uk
3,8
Bien
590 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very Satisfied with my order and it was…
Very Satisfied with my order and it was delivered fast too
2 août 2020
Avis spontané
Boat cushion arrived promptly and was…
Boat cushion arrived promptly and was exactly as described.
1 août 2020
Avis spontané
Good price delivered in time.
1 août 2020
Avis spontané
Very good service
Very good service, parcel arrived on time and product being used daily.
1 août 2020
Avis spontané
Quick service
1 août 2020
Avis spontané
Very quick efficient service and very…
Very quick efficient service and very good price
31 juillet 2020
Avis spontané
Prompt delivery
Prompt delivery. Goods very good quality, would buy from this company again
31 juillet 2020
Avis spontané
Spot- on thanks.
31 juillet 2020
Avis spontané
Ordering was easy and delivery was…
Ordering was easy and delivery was quick!
31 juillet 2020
Avis spontané
Goods fine delivery poor
Goods fine, delivery poor. Promised on text one day, said they had TRIED to deliver....no ....they never came, we were in all day.....received goods two days later.
31 juillet 2020
Avis spontané
One star deleted for missing screws.…
The bailer service kit arrived promptly and was as described except that there was two screws missing hence only 4 stars. I was able to use two of the existing screws so it was not a serious problem but at the high price I would have expected better.
31 juillet 2020
Avis spontané
Excellent customer service
Excellent customer service, Nathan was a real help in deciding which life jackets. Highly recommend
31 juillet 2020
Avis spontané
Fast efficient service
Fast efficient service, speedy delivery and good value for money.
31 juillet 2020
Avis spontané
Great service quick delivery
31 juillet 2020
Avis spontané
First class service
First class service. I had just missed the deadline for next day delivery using the online service. I rang the Chandlery - very helpful and they arranged for the product to be despatched which I received the next day!!
31 juillet 2020
Avis spontané
Great Service
Easy to purchase from the website, quick delivery and great communication, would highly recommend, Thank You xx
31 juillet 2020
Avis spontané
Majomi fenders
Recently bought some Majomi fenders. Good fenders but the inflation valve is easily damaged and leaks if you don’t use the correct adapter. I suggest this is made clear in the advert or an adapter sold with new fenders. It would be a useful promotion.
31 juillet 2020
Avis spontané
Réponse de Pirates Cave Chandlery
Good afternoon,
Thank you very much for the review and for making us aware of this. We've added this information to the product description of each majoni fender along with a link to the adaptor.
Kind regards,
Sam
Thanks to the excellent service of the…
Thanks to the excellent service of the team at Pirates Cave they were able to deliver everything our customer needed to sail off to Denmark in less than 24 hours from the time of order at extremely competitive prices - thank you and well-done team
31 juillet 2020
Avis spontané
Excellent quick service
31 juillet 2020
Avis spontané
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