Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... Voir plus
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Lisez les avis des autres
Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... Voir plus
Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... Voir plus
Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.
Coordonnées de contact
605 Hatfield Road, Smallford, AL4 0HN, St Albans, Royaume-Uni
- 01727 850901
- info@pjoutdoors.co.uk
- www.pjoutdoors.co.uk
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PJOutdoors were great to deal with!!
PJOutdoors were great to deal with. Very competitively priced, answered any questions I had on kit, very friendly on the phone and the order I made was here the next day!! Can't ask for more really. Would definitely buy from again. Thanks guys :)
Item was delivered around 10 weeks…
Item was delivered around 10 weeks late. I received just two emails in that that time. Both generic “Dear customer”
I paid in full for the product at time of order (Sep ‘23) and would have expected better customer service and an acknowledgement that I didn’t just cancel and get a refund.

Réponse de PJ Outdoors
The worst most awful service
The worst service and customer aftercare I have ever experienced! From quoting us at the MH show for what we asked for to then getting the order wrong and me having to pay more than agreed!! The order then took over a year to arrive and was dispatched in seperate parts so useless to us until it all arrived. Never again
Excellent fast service products packed…
Excellent fast service products packed safely and well.
Amazing service 👌🏾
We needed some tent poles repairing so rang PJ and spoke to Phil who said I could get them repaired while I waited as it was a longish drive to St Albans.
When I arrived at the shop everybody was very welcoming and they got on with the repair straight away. The shop is really well stocked and competitively priced.
Thanks so much to Phil & the team - the repaired poles stood up to high winds and rain very well during our last camping trip
Excellent product range and fantastic…
Excellent product range and fantastic customer service !
Lots of excuses why my flooring and…
Lots of excuses why my flooring and footprint arrived late. Had to pay extra for delivery as DPD said sorry they missed me and would deliver on Monday when I was on night duty. They never even knocked on the door on the Friday, I know this because I stayed in all day waiting for them.
Fantastic customer service
Fantastic customer service. Very helpful, knowledgeable staff. Honest information given- thank you! Will definitely be back.
When we purchased our awning and wind breakers.
When we purchased our awning and wind breakers, we informed the seller we couldn’t take delivery of the items until 7 x weeks later as we were on holiday. As arranged the items arrived on time.
Saw it liked it bought it 👍
Great customer service
Quick and easy to order,prompt delivery service I was updated regularly great service.
Attended the NEC show and purchased wnd…
Attended the NEC show and purchased wnd breakers but because the door panels weren't available we decided to have them all delivered at the same time but still haven't arrived after nearly 6 weeks of purchasing them emailed but was told there still waiting for the door panels really disappointed with the service
Useful assistance given at the show and…
Useful assistance given at the show and very easy to deal with even when I wanted to change the colour of the tent.
Friendly staff and a range of camping…
Friendly staff and a range of camping gear ❤️
Friendly staff at the NEC show
Friendly staff at the NEC show , informative and helpful, the delivery was on time . Haven’t managed to use it as to date , so the proof will be in the pudding in the future
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