Fitting was great, they had it done in 2 days, only problem was we didn't really know who was in charge, but overall a great experience.
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Lisez les avis des autres
Friendly installers who never stopped working for 2 days. Did an excellent job although there was a hiccup with the size of some of the frame (not particularly anyone’s fault). New frame part manufact... Voir plus
L'entreprise a répondu
The process from visiting Planet’s showroom in Kendal through to ordering our new conservatory was relatively faultless. There were a few ‘order clarification’ phone calls that didn’t take place as... Voir plus
L'entreprise a répondu
Great company The project manager kept us up to date throughout the build , all the trades people were hardworking polite and more importantly very good at their jobs Would definitely recommend
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Planet is Cumbria's leading home improvement company. At Planet, we understand that choosing to undertake work on your property is a decision that doesn’t come lightly. With decades of experience under our belt and a brilliant reputation serving the people of Cumbria, we know a thing or two about improving people’s homes. We’re a family-run business that offers a bespoke design service, backed by market-leading products and exceptional craftsmanship and care – and we’d love to help you achieve your dream home.
Coordonnées de contact
Dockray Hall Road 31, LA9 4QY, Kendal, Royaume-Uni
- 0800 612 2255
- www.planetsouthlakes.com
4,5
Excellent
111 avis
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A répondu à 100 % de ses avis négatifs
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Couldn’t be happier
Andy has just been round to do a final sign off with us on our fantastic solid roof conservatory. I told him that we couldn’t be happier with everything from start to finish! We will definitely recommend planet to all our family and friends!
9 août 2023
Avis spontané
Réponse de Planet Home Improvements
Hi Tricia,
Thanks for your review! We really appreciate you taking the time to share your experience of working with us to improve your home.
We're thrilled to hear that you're very pleased with your new conservatory roof replacement.
If there's anything else we can help with in the future, please get in touch.
Regards,
Planet
We called to the showroom for advice on…
We called to the showroom for advice on a problem we had with a door on our holiday home.
Unfortunately they do not repair Timber doors, but the lady in the showroom Rachel I think couldn't have been more helpful, lots of advice, but didn't try to sell us anything, so when we need new windows or doors, we know we'll return for sure..... lovely showroom too.
5 août 2023
Avis spontané
Réponse de Planet Home Improvements
Hi Alan,
Thanks for your review. We take great pride in delivering outstanding service and helping people out, so it's fantastic to know that although we couldn't assist you in this instance, we did our best to and provide alternatives.
We'd love to welcome you back to the showroom and, should you need any work doing, have the opportunity to discuss it.
Thanks again,
Planet
Great experience, Great Team
Spent a few hours at the showroom in Kendal, what a great experience.
Warm welcome from Rachel, and both Andy and Rob were extremely helpful and knowledgeable, genuinely felt the team there couldnt do enough to help.
I wouldnt hesitate to use them.
10 mai 2023
Avis spontané
Réponse de Planet Home Improvements
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again soon.
Paid over £10,000 for door and windows
Paid over £10,000 for door and windows, the door faded in sunlight and they are disputing their guarantee, seems a small claims court writ is required?
12 avril 2021
Avis spontané
Bad attitude, bad service. Requested a quotation a man turned up…
Requested a quotation a man turned up stood outside in line with covid rules. Asked what I wanted, I said did he have a brochure- apparently no he didn't have a brochure, I tried to find their brochure on my phone. He said no you won't find it in there go & Google this ! He gave me a name of another company! Verbally said a price without seeing the type of door I wanted & said he would send me a quote. Guess what nothing at all - no surprise. I waited over 2 weeks for this appalling service. Unprofessional & total uninterest. Your loss Planet found a company Plas-Tec that know how to operate
13 janvier 2021
Avis spontané
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