The customer service is exceptional and trusted from dealing with my initial enquires through to purchase and delivery. This is one of the many reasons why I was always purchase from Plant Drop. I r... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delighted with my purchase of a planter which looks great in my garden! Initial confusion over delivery timing - a long wait but worth it. I trust it does ok when frosts arrive - 🤞🏾 Overall, a dis... Voir plus
Ordered a large plant pot that was out of stock on another website. It was delivered quickly and well packaged securely. Really pleased with my purchase
Really excellent customer service (as I made a mistake on order and they responded straight away!) and the plant quality was great. We paid extra for the unpacking service - such a brilliant idea. Hig... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Plant Drop specialises in statement plants for designed spaces, expertly sourcing the most impressive feature plants for the home and garden, from renowned growers around the world. This is accompanied by artisanal planters, the finest gardening accessories, and a wealth of expertise.
Coordonnées de contact
PO Box 79198 , SW6 9RE, London, Royaume-Uni
- 02038872139
- hello@plantdrop.co.uk
- www.plantdrop.co.uk
4,3
Excellent
431 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Réponse de Plant Drop
Thanks for the positive comments!
Réponse de Plant Drop
Huge apologies Ziad. I'm so sorry but we had a technical error on the system - I will be in contact today to rearrange delivery for you.
Réponse de Plant Drop
Thanks so much for your comments - really appreciated.
Brilliant customer service
Brilliant customer service, very knowledgable and our plants and pots are great quality. Very happy.
8 mai 2024
Avis spontané
Réponse de Plant Drop
Thanks very much for taking the time to review our service and our plants/pots.
Very good customer service
30 mai 2024
Réponse de Plant Drop
Thank you - we appreciate you taking the time to review our service.
Lovely pots and healthy plants
Lovely plant pot and large healthy indoor plant, fairly priced, promptly and carefully delivered.
21 mai 2024
Very satisfied customer !
Delivered on time. Driver was really helpful and carried my plants into the garden. The plants where in great condition and beautiful, exceeded my expectations. Will definitely buy from Plant Drop again. Thank you
16 mai 2024
Lovely plant and fast friendly delivery
Lovely looking plant and very friendly and fast delivery. Many thanks -)
20 mai 2024
very responsive and professional and…
very responsive and professional and speedy delivery
2 mai 2024
wow Factore
The whole shopping experience and delivery was made easy. The whole process I must admit was seamless and the diver was very kind. He took his time and delivered my plant and helped me put it where i wanted it left.
23 avril 2024
Stunning Olive Tree and very good…
Stunning Olive Tree and very good delivery service and customer service.
3 mai 2024
The customer service of Plant Drop was…
The customer service of Plant Drop was super. I made a mistake with my order and was near to panicking but on ringing the service telephone no. was reassured that it would be no problem at all to put things right and sent me a confirmation email after our conversation.
When a problem occurred with my order( size wasn’t quite right ) I was offered several alternatives some of which where more expensive but for the same price ,or a price reduction on the original order……I call that excellent service. Well done.
2 mai 2024
Fantastic looking extra large indoor…
Fantastic looking extra large indoor plant, and very well managed delivery. This is a second purchase now. Would only use this online retailer, as never disappointed.
2 mai 2024
Great looking plant
Super quick delivery and plant true to online images, highly recommend.
2 mai 2024
Gorgeous plant and quick delivery!
16 avril 2024
All round good experience
Well designed website made it easy to browse and to order. Good communication between order and delivery, including notifying me of a few days delay when the plant intended for delivery was deemed not to be of adequate quality. The plant supplied was of excellent size and quality, and I would certainly order from Plantdrop again.
18 avril 2024
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