The customer service is exceptional and trusted from dealing with my initial enquires through to purchase and delivery. This is one of the many reasons why I was always purchase from Plant Drop. I r... Voir plus
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Lisez les avis des autres
Delighted with my purchase of a planter which looks great in my garden! Initial confusion over delivery timing - a long wait but worth it. I trust it does ok when frosts arrive - 🤞🏾 Overall, a dis... Voir plus
Ordered a large plant pot that was out of stock on another website. It was delivered quickly and well packaged securely. Really pleased with my purchase
Really excellent customer service (as I made a mistake on order and they responded straight away!) and the plant quality was great. We paid extra for the unpacking service - such a brilliant idea. Hig... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Plant Drop specialises in statement plants for designed spaces, expertly sourcing the most impressive feature plants for the home and garden, from renowned growers around the world. This is accompanied by artisanal planters, the finest gardening accessories, and a wealth of expertise.
Coordonnées de contact
PO Box 79198 , SW6 9RE, London, Royaume-Uni
- 02038872139
- hello@plantdrop.co.uk
- www.plantdrop.co.uk
4,3
Excellent
431 avis
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A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fabulous customer service
Fabulous customer service - thank you so very much - fab communication and great delivery service
17 janvier 2024
There was a slight delay on the…
There was a slight delay on the delivery date. The plant did then turn up as promised on the new delivery date. Driver / delivery guy was good but we weren't given any instructions he said that they were on the plant pot or on the website. There wasn't any instructions on the plant pot.
4 janvier 2024
Réponse de Plant Drop
Hello Marcus
Thank you for sharing your experience. It is great you are happy with your new plant and pot.
The team always attach plant health labels but unfortunately on this occasion it must have become unattached in transit, our apologies.
The full care guide is available here - https://plantdrop.co.uk/blogs/plant-care-guides/weeping-fig-ficus-benjamina?_pos=1&_psq=weeping&_ss=e&_v=1.0
Any questions whatsoever on plant care our team are happy to help at hello@plantdrop.co.uk.
All the best
Derek
First Class
Really friendly and helpful delivery driver and a stunning plant of excellent quality. Couldn’t be happier.
5 janvier 2024
Avis spontané
Good customer service
We needed delivery of large houseplants with a quick turn around the festive break. Derek and Kathy were both great on the phone/email to get this organised in time, the plants were in good health and arrived on time!
4 janvier 2024
The very best company out there
The very best company out there - supreme customer service, unrivalled quality, great assortment and even better prices. There is no competitor than can offer a better price-quality ratio in London, and I’ve tried them all! I would give 10 stars if I could!
5 décembre 2023
Very helpful and prompt service
Very helpful and prompt service. Would defiantly use again.
7 décembre 2023
Impressed by the quick delivery service…
Impressed by the quick delivery service and the quality of the jasmine. Very impressed from a landscape gardener
4 décembre 2023
Réponse de Plant Drop
Thank you for your positive comments - great to know we impress landscape gardeners!
Amazing customer service
Amazing customer service, delivered my beautiful plant right into its pot at home!!
16 novembre 2023
Lovely plant healthy and looks amazing!
14 novembre 2023
Plant is amazing and delivery right on…
Plant is amazing and delivery right on time .
13 novembre 2023
Quick delivery and on time
Quick delivery and on time. Plants look very nice and healthy, pleased with my purchase, good value for money
3 novembre 2023
Excellent from start to finish
Excellent customer service from start to finish, including the delivery driver, matched only by the knockout large fiddle leaf specimen that was delivered.
8 novembre 2023
Great delivery
Great delivery, plant healthy and fresh, all on time and good communication
6 novembre 2023
Arrived on time as expected
Arrived on time as expected. Pot in excellent condition. Friendly delivery.
1 novembre 2023
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