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Lisez les avis des autres

Noté 1 sur 5 étoiles

A bit concerned about this business, they seem okay in regards to reviews when I palced order. They don't answer phone or return calls on messages. All emails have been ignored so far. Buy at your... Voir plus

Noté 5 sur 5 étoiles

Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Voir plus

Noté 3 sur 5 étoiles

Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de plomberie
  2. Rénovateur de salle de bains
  3. Magasin d'articles de salle de bains
  4. Magasin de bricolage
  5. Fournisseur d'équipements de chauffage
  6. Magasin de radiateurs

Écrit par l'entreprise

Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

343 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(343)

38 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfectly packed

Perfectly packed . Delivery in next to mo time. Recommend RIDE. Will always shop here as priced items R top range at affordable prices 100%
More than pleased with quality and service.

2 janvier 2024
Noté 1 sur 5 étoiles

Shocking behaviour Part 2

Shocking behaviour from this company Part 2. As Plumbhub called my father's account of my dealings with them 'factually incorrect' - it wasn't - I'm laying out the facts for them and I have credit card statements and emails from Plumbhub to verify these facts.

On the 25th October I ordered a Reina Vicari Double Horizontal Radiator from Plumbhub as they were showing the radiator was in stock. My order number was PH9809. My credit card was charged the advertised price of £421.99 and I received an order confirmation email from Plumbhub.
On 26th October, I received an email from them telling me that 'Your order has been refunded'. There was no apology and no explanation.
I looked on their website and found that they were now advertising the radiators for £550, almost £130 more than the previous day.
I emailed them on the 26th October, asking them to explain why my order had been refunded, but got no response. I emailed them again on the 31st of October and as of 14th December I'm still waiting for a reply.
I bought my radiator elsewhere, and I won't use Plumbhub again.

26 octobre 2023
Avis spontané
Noté 4 sur 5 étoiles

Toilet inlet valve washer

Ordering process was easy and the goods despatched the following day.
Unfortunately there was one line of the address missing on the address label making my delivery 5 days and not the 2-3 days quoted.
The goods arrived and were a perfect fit and problem solved

4 décembre 2023
Noté 1 sur 5 étoiles

Shocking behaviour from this company

Shocking behaviour from this company. My daughter ordered a radiator from them for £421.99. (Order number PH9809). They accepted the order and sent a confirmation of order email. The following day, they refunded the order and put the price of the radiator up to £550! And they wouldn't answer her emails. Needless to say she shopped elsewhere.

26 octobre 2023
Avis spontané
Logo de Plumbhub

Réponse de Plumbhub

This is not a verified review and is factually incorrect. We do not know who this person is or what order it may relate to?

Noté 1 sur 5 étoiles

Absolutely shocking company

Absolutely shocking company, bought a boiler which they sent the wrong one then totally refused to issues a refund…
I will be applying for a county court judgement very soon.
This company have now refused the parcel from the courier and sent it back to me 😂😂

12 octobre 2023
Avis spontané
Logo de Plumbhub

Réponse de Plumbhub

This is a false review, the customer returned their order without a returns authorization. The item was not in resaleable condition.

Noté 5 sur 5 étoiles

A great range at excellent prices

PlumbHub seemed to be the only company who could supply exactly the right radiator (quite an unusual size) and yet were still able to offer a great deal on it. Also delivered within the estimated time frame... I've very pleased with their prices and service.

28 septembre 2023
Logo de Plumbhub

Réponse de Plumbhub

Thanks for your kind review Anne, we hope you enjoy the look and efficiency of your new radiator.

Noté 5 sur 5 étoiles

So Impressed!

Great product, Great price, Fantastic service, Hassle free delivery.
100% Top drawer!

10 septembre 2023
Logo de Plumbhub

Réponse de Plumbhub

Many thanks for your appreciated review. It is so refreshing to hear from a happy customer and that we have exceeded your expectations.

Noté 1 sur 5 étoiles

It is now 8 dnondeliveryays since my item was…

It is now 8 days since my item was picked up by carrier ( ROYAL MAIL ). It is only a bathroom plug !!!
How much longer will I have to wait so that I can SEND IT BACK and order one from another company and receive it the next day.
You are only getting one star as I couldn't proceed with the review without entering something, otherwise it would have been minus 5*..

29 juin 2023
Avis spontané

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