Polanitravel Avis 

Mr Qamar Iqbal was absolutely great and gave many option.

Thank you for your exceptional service

I booked tickets for myself and my daughter through Akbar. He offered us a very reasonable fare and was incredibly helpful throughout the entire booking process. He was kind, professional, and always ready to answer my questions. I highly recommend Akbar to anyone looking for reliable and excellent service.

The person on the otherside was quite helpful with my query and questions his name was MINHAS I didn't have any problems he was polite and very helpful and patient

BEWARE! Its better you use original business website to get your tickets booked . Don't use such middlemen , in the instance even if the flight company itself cancels the ticket , you will not get any refund back . Worst experience , lost a huge amount and never got back even when my flight got cancelled .

Great Service thankyou to Qamar Iqbal and Kamal.
Who helped us with booking, very professional and frindly.

Complete scam of a company do not ever booked with these.take your money ,never refund then get you to sign a lot of documents to refund to new account that you have no access to and that you won't do a charge back .however the receipt they sent clearly states refund not done .they gave me a arn for my bank to confirm but cant confirm as I have no access to original account even though I sent and signed many emails with proof of new account ect .still they try and say was refunded to a closed account.skyscanner have been absolutely brilliant I cannot fault them with my concerns.yet paloni travel ie flightcathers should be banned .Complete rip off company and my first review still stands 109% I am now in the process of a solicitor taking over this matter

I would like to express my sincere appreciation for the outstanding customer service provided by Qamar Iqbal and Omais Rizwan.
Qamar Iqbal went above and beyond to help me book my flights to Pakistan. He invested a significant amount of time researching and comparing multiple flight options to ensure I received the best itinerary based on my specific requirements. His patience, professionalism, and dedication to finding the most suitable travel arrangements were truly exceptional. At every stage, Qamar was attentive, knowledgeable, and committed to making the booking process smooth and stress-free. It was clear that customer satisfaction was his top priority.
I would also like to thank Omais Rizwan for his excellent assistance with booking my luggage. Omais worked hard to secure very competitive baggage rates, helping me save money while ensuring all my travel needs were fully met. His efficiency, helpful attitude, and willingness to go the extra mile made a real difference.
Together, Qamar and Omais demonstrated what exceptional customer service should look like. Their professionalism, attention to detail, responsiveness, and genuine commitment to helping customers exceeded my expectations. They took the time to understand my needs, provided expert guidance, and ensured that every aspect of my travel arrangements was handled with care.
I highly recommend their services to anyone looking for reliable, knowledgeable, and customer-focused travel assistance. Thank you both for making my travel booking experience so easy and pleasant. Your dedication and hard work are truly appreciated.

Super fast and great booking experience with Qamar Iqbal!

Qemer Commer -very helpful over the phone, when my ticket has not been confirm. Excellent quick service

Good service with Qamar Iqbal

Unfortunately, I did not have good experience and they were very rude on the phone.

I have had ongoing problems with receiving my refund from Polani Ltd. Despite providing all the required documents and following their instructions, the process has been extremely slow and communication has been poor. I’ve had to chase multiple times, and I still haven’t received a clear update or resolution. This experience has been very frustrating, and I would not recommend them based on how they handle refunds.

So far I m using flight catcher and they r best and give better deals than other agent. Not any issue with flights also. This company keep update with any change.this time Qamer Iqbal dealt with my query and he is excellent .

Scammers
Flight was cancelled due to the war, obviously wanted refund and they keep stalling promising me a refund and to check back after 6 weeks… after 6 weeks, they’ll make an excuse and ask me to wait another 6 weeks. Finally after over 2 months of waiting, I got the bank got involved to dispute it and the bank refunded me. Stay well away.

EDIT: They tried to get my review removed AGAIN for a 2nd time but Trustpilot have rejected it. As you can see, they don’t bother replying to negative comments. Instead they try to silence us.

Minhash done well and perfect job. He is best for customer service.

I have always bought my/our flights on this website. Safe and easy transactions. Always offer me great/fair deals on flights. Extra bonus talking to friendly and welcoming staff like Minhas who assisted me this time with my ticket purchase.

Najam from Flight catchers was very good - patient and helpful. Thank you, Najam!

Excellent focussed and practical advice with professional and personable manner. Thanks

Mr qamer Iqbal and sufyan great customer service