My recommendation is to avoid this company and buy direct from the airline. My flight was cancelled by the airline. The airline (Singapore) have confirmed they have issued a refund however Polani ar... Voir plus
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Spoke to Kamal at Flight Catchers. He was so professional, polite and helpful. Booked my flight in no time and quickly sent me all the paperwork.He fully explained the process required and completed... Voir plus
It’s was great experience. Mr qamar iqbal really greatest person he’s very respectful great full and helpful officer. He makes great and very reasonable deal for me I’m thankful to him. Allah alw... Voir plus
FIRST TIME PURCHASING A TICKET THROUGH A THIRD PARTY- EVEYRTHING WAS QUICK AND RECEIVED CONFIRMATION INSTANTLY. HOWEVER, MY CONTACT DETAILS AND SECURITY INFO WAS NOT PASSED ONTO THE AIRLINE. CALLED T... Voir plus
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I had great experience with…
I had great experience with flight-catchers about booking my flight.there staff member Qamar iqbal guided me the best he can do and i am very satisfied with his service.
Mr Samar Iqbal was very professional…
Mr qamar Iqbal was very professional and very helpful. He advised and complete the booking very professionally.
Najam was very helpful with his…
Najam was very helpful with his information and knowledge of flights and processed booking very quickly.
Booking tickets can usually be a…
Booking tickets can usually be a massive headache, but QAMAR IQBAL made the entire process completely seamless! They were incredibly knowledgeable, found us the absolute best seats within our budget, and handled all the logistics without a hitch. If you want stress-free booking and top-tier customer service, look no further. I will definitely be using them for all my future bookings!
THE Best travelling Agency
I always chose Flight Catchers for my travelling. Today , I booked my next flight with them too. It was so easy and smooth booking with them .Qamar Iqbal was so helpful and patiently answered all enquiries related to booking. I recommend everyone to book through them.
Amazing Experience
Great services... All staff was helpful specially there customer Care Team.❤
WARNING! DO NOT USE! SCAMMERS!
WARNING! Do not book any flights with this company, they are very clearly a scam.
We booked flights with them to travel to Sri Lanka in February this year. Unfortunately, whilst we were there our flights home were cancelled due to the war in the Middle East and the Qatar airspace being closed.
They were appalling with communicating with us. The whole thing felt so shady, they didn’t offer us any assistance and each time you email you’re passed onto another person so no one actually knows what’s going on with your case. It’s clearly copy and pasted automated responses. We’ve requested multiple times to be passed onto management or a complaints service and they just ignore it every time.
Trying to get a refund from them for our cancelled flights that Qatar Airways is refunding has been a nightmare. After you “request a refund” you then have to wait 6 weeks and get back in touch with them to request them to send you the money they’ve received back from the airline on your behalf. IF YOU FORGET TO DO THIS, you do not get refunded! They’ll keep your money. We’ve been told we’ll only receive around £100-200, and when asking for an exact figure after, they’ve told us they can’t tell us “because of limitations” - so basically, it’s clear they’re going to take a huge cut of the money and just give us back whatever they feel like, regardless of what Qatar have reimbursed. That’s if we ever actually get our money back.
We’ve learned the hard way that it’s always best to go directly with the airline. I wish we’d taken the other reviews more seriously. Please do yourself a favour and do not ever book with these scammers.
flightcatcher helped me to manage my…
flightcatcher helped me to manage my booking in attractive price and there is a agent name qamar iqbal , who took extra effort to find my flight and assisted me in professional way
highly recommended !
It’s was great experience
It’s was great experience. Mr qamar iqbal really greatest person he’s very respectful great full and helpful officer. He makes great and very reasonable deal for me
I’m thankful to him.
Allah always bless and success you
I really appreciated
Highly recommended
Thank you to Mr Qamar for the prompt…
Thank you to Mr Qamar for the prompt response and help with the booking. Polite and helpful staff as always
Qamar was very good and assisted my…
Qamar was very good and assisted my booking efficiently
Great company 3rd time booking always a…
Great company 3rd time booking always a pleasure to deal with the helpful staff, this time Murad was at the driving seat, and did a great job of finalising my flights, let's hope all goes well, this review is before my travel fingers crossed.
Good experience
I spoke to Qamar Iqbal who was very professional and helpful
good fast service .
good fast service .. thanks you advisor najm ali ..he resolved my issue when i accidentally made a duplicate booking . he reassured me all was ok and it was .
This was my first time booking tickets…
This was my first time booking tickets with Polani Travel, and it was a pleasant experience other than the poor phone line . Thanks to Quamar for the efficient and friendly service!
Had a great experience booking my…
Had a great experience booking my flight through Flightcatchers. Qamar Iqbal was very helpful, professional, and responsive throughout the process. He made the booking smooth and explained everything clearly. Really appreciate his support and customer service. Highly recommended.
Refund Process Scam
They have been trying to stall a refund owed due to cancelled flight. They claiming my bank has declined the refund transaction and their explanation is this is because the card used to make payment has expired. This is ridiculous and my bank has confirmed this that they would not decline a refund and expired card would not stop a refund from being processed. Polani Travels are sticking to this "scam story" for not giving me my refund! AVOID at all cost!They have been trying to stall a refund owed due to cancelled flight. They claiming my bank has declined the refund transaction and their explanation is this is because the card used to make payment has expired. This is ridiculous and my bank has confirmed this that they would not decline a refund and expired card would not stop a refund from being processed. Polani Travels are sticking to this "scam story" for not giving me my refund! AVOID at all cost!
I'm so happy with Mr QAMAR IQBAL
I'm so happy with Mr QAMAR IQBAL . I`ve checked many websites online for my ticket and couldn't get any best and reasonable for myself.But the way he dealt me was amazing. I got ticket urgently from him but he gave me in a very reasonable price found a ticket for me just in 5 minutes.thank you
Very efficient and helpful.Thanks
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