I returned to pools Army surplus store again today it's my main shop that I use on a regular basis today the 1st of June i went to get a pair of Game Aston protrs trousers fantastic value @ £39.99 A... Voir plus
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Decent range of items, good prices, promptly dispatched and delivered, perfect transaction and would certainly purchase from them again.
You get what you pay for from them, a lot of the products are military surplus, may be a bit worn and even some of the "new" stock has clearly come out of storage and has a mothball smell. BUT I'... Voir plus
Absolutely top notch surplus outfit. Great quality stock at very competitive prices. I’ve already placed a second order. Stumbled across on one of their ebay listings for some rather obscure bi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Shop selling Army Surplus & Outdoor Clothing & Equipment in Hartlepool & Bishop Auckland.
Coordonnées de contact
56 Catcote Road, TS25 4HG, Hartlepool, Royaume-Uni
- 01429 273438
- www.poolssurplus.co.uk
4,8
Excellent
401 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Cheapest price with efficient delivery
Cheapest price I found online. Efficient delivery and a comfortable and quality product. You're other products have also caught my attention...
6 octobre 2025
ordered the wrong size and returned the…first class experience.
ordered the wrong size and returned the item. refund was straight forward and fast reimbursed. top class service.
26 août 2025
Shirt and cap: no drama good value
Shirt (Swedish angular cam) and cap (Danish army) as described. Very good value. They arrived promptly. There were no dramas. I like things when there are no surprises. Five stars.
4 août 2025
Great customer service.
Great customer service.
Supplying the customer with a great product range at a reasonable price
4 août 2025
The dispatch time was over a week
The dispatch time was over a week, in fact I had to email them and got a short, no explanation, “it was sent this morning “ reply. The post office didn’t receive the parcel for at least another 3 days, it was delivered within 24 hours once they received it. Also one of the T shirts was not the same cammo as in the picture I ordered from, which is not the end of the world in this case but not good. I’ve spent some good money with these people over time and won’t be giving them any more of my business. 2 stars because at least it arrived eventually and was 75% the correct order.
4 août 2025
Réponse de Pools Surplus Stores
We state 3-5 working days for Standard Delivery. In this instance, dispatch time was not over a week. The order was dispatched on the third working day after it was placed and delivered on the 5th working day. The order was delivered less than 48 hours after you sent your email asking if it has been dispatched. Saying it then took another 3 days for the post office to receive the parcel and then another 24 hours for delivery is inaccurate and untrue. When you sent an email asking where your order was, we sent you a polite reply saying that it had already been dispatched. After reading this review and noticing you were a repeat customer I then reached out via phone to firstly find out about the possible mix up with items however I was shouted at down the phone and then hung up on. Looking at our stock systems I can't see that we sent out an incorrect item, but I guess we will never know.
Top quality uniforms
Top quality uniforms! First Class!
The British Army always has the best! Canadian Army Jackets are a bit too American.
Will be getting more and putting them to good use for a Monty Python style comedy thing here in Montreal!!!
Thanks Gents!
1 août 2025
All good,no problems
25 juillet 2025
Ridge line bought loads from you.And a…
Ridge line bought loads from you.And a bivy bag. Always delivered on time. Thanks.
28 juillet 2025
Easy ordering process
Easy ordering process, goods as described, delivered quickly and well packaged.
25 juillet 2025
Great kit at very reasonable prices
Great kit at very reasonable prices, excellent value and does exactly what you need. Very good selection of equipment , excellent customer service and speedy delivery , brilliant
25 juillet 2025
Easy ordering as usual and fast…
Easy ordering as usual and fast delivery, great packaging and product.
25 juillet 2025
Excellent service, great experience.
Easy to navigate website.
Excellent choice of products at a very competitive price.
Excellent customer service, in fact second to none.
Prompt delivery with tracking included.
Products arrived as described.
25 juillet 2025
Brilliant
Brilliant, fast delivery, fast response to any questions, great prices and the kit supplied is better than described. I wouldn’t shop anywhere else to be honest
1 juillet 2025
Arrived well packed and fast delivery
Arrived well packed and fast delivery
Very comfortable boots, good price well pleased
1 juillet 2025
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