I ordered two remora battery packs from this company. Neither of them worked or would charge correctly. When I contacted customer service - they informed me to contact Hammerhead directly. I didn't bu... Voir plus
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Lisez les avis des autres
I needed to cancel an item- wrong part number- and your representative was very kind and understanding and professional- item was promptly cancelled—- thank you all very much!
Spoke with Lillian on Friday 5/5 as I couldn’t track my delivery. She was very helpful and found out the order was not in the system. Gave me an update and said package would be here Saturday afternoo... Voir plus
BUYER BEWARE: Bought a pool pump for just under $260.00 that failed well within their stated "warranty period." Notified Poolweb of the pump failure less than 4 months after installation. They offered... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Poolweb.com carries a full line of high quality pool supplies at low prices. We offer 2 day shipping on thousands of pumps, filters, pool lifts or anything else for your commercial swimming pool.
Coordonnées de contact
37 Gabriel Drive, 04330, Augusta, Etats-Unis
- 207-877-7900
- helpdesk@poolweb.com
- www.poolweb.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to work with
Easy to work with, processed payment quickly. Shipment arrived. Much more quickly than expected which is always a plus. Seamless experience start to finish.
Great company!
Great company. Been looking for a hard to find replacement handle for valve on my sprinkler system. They had it. Definitely place to shop for hard to find items. Fast shipping!
I've been looking for a replacement…
I've been looking for a replacement pool light to replace my old fiber optic light. Local pool distributors were unable to steer me in the right direction. Poolweb was very helpful and new exactly what I was looking for I wish I spoke to them months ago. THANK YOU!
Norma was great to work with she found…
Norma was great to work with she found the parts I needed for my pool lift and was able to help get them to me the next day. when installed the new parts and the lift still wasn't working correctly, she helps me trouble shot? and when got Gobal pool lift on the phone shortly we had the lift up and running this is excellent customer service
Have not installed the replacement part…
Have not installed the replacement part we purchased yet but customer service was wonderful. Very helpful in helping us find the parts we needed.
Lillian. Spoke with Lillian on Friday 5/5 as I…
Spoke with Lillian on Friday 5/5 as I couldn’t track my delivery. She was very helpful and found out the order was not in the system. Gave me an update and said package would be here Saturday afternoon. Emailed tracking info. Very nice and courteous. Package was here Saturday afternoon, works great. Thanks Tom
Every time I place a order the staff is…
Every time I place a order the staff is friendly and helpful.
Absolutely amazing purchase and follow-up support
Absolutely amazing purchase and follow-up support, shipping, and delivery. Norma was able to get us a pump and motor in 1 day which is crazy outstanding!
Took the time to look up a part in an…
Took the time to look up a part in an old catalog. It’s so rare to have someone take the time to help in this way that we almost forget what it feels like. Thank you!
Bridgette was honest and…
Bridgette was honest and straightforward about how we could set up this deal - and the gear was delivered on the day we selected. Great job!
Customer service agent was very…
Customer service agent was very professional, and easy to talk to, and went out of her way to help me with my questions
Customer service always makes the*****
Customer service always makes the process , easy and trouble free. They are extremely professional and happy to help with all questions.
PoolWeb A++
Super fast service…
& FREE shipping over $50 bucks..😎
My pool rope w/Floats(5x9)was the perfect size in length30’…
…and the best thing of all, was I needed to confirm a few things and..
when I called …
(..a real live HUMAN answered) NOT
some robot system..
Happy Pool Customer
in NorthEastern, TN Mnts..
Mr.K

Réponse : Poolweb.com
I placed an order and have not received…
I placed an order and have not received it as of yet.
While I have been contacted and issued and apology for the delay, I need those booklets for and first aid clinic event on April 27 and am hoping to receive them before then.

Réponse : Poolweb.com
Norma Martin was extremely helpful.
Saeed Hemati makes pool web excellent.
Saeed Hemati makes pool web excellent. No matter the item or the question he goes over and beyond to help get you the correct product. You have excellent pricing, but he is what makes you stand out.

Réponse : Poolweb.com
Best selection and price
After searching on line for a pool handrail sleeve, and finding very little color choice in the size I needed, I came across Pool Web and ended my search. They had exactly what I wanted at a great price, and it arrived quickly. The experience could not have gone better. THANKS!
Quick and easy ordering process
Quick and easy ordering process. They had what I needed. Thank you

Réponse : Poolweb.com
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