Portico Property - Battersea Avis 

Myself and my partner moved to the Clapham area through Portico Battersea. We were managed by Matthew, who was very efficient and communicative throughout the process. We felt well supported by the Portico team and are looking forward to our time in our new property.

Jodie and Matt were great the past few weeks helping us get into our flat. The process was not easy but their efforts didn’t go unnoticed by us - Defo recommend!

We had a great experience looking for and then renting a flat with Matt and Jodie. Both were brilliant and really helped us to get set up in a lovely flat.

Jodie and Portico have been absolutely wonderful and extremely professional throughout the tenancy process.

We really appreciate the support and hard work gone into everything. Especially from Jodie!!

My partner and I worked with Matt on our move and he was great every step of the way, always updated us as every phase. Would definitely recommend, no complaints at all!

Great agent, very helpful throughout the whole process - Matt especially!

Friendly staff and smooth process. Jodie was very helpful.

Really friendly and efficient staff. It’s been such an easy process from start to finish, replies to our queries were answered very quickly . All in all very good service - would reccomend.

Matt was fantastic, would highly recommend

Huge thanks to Portico Property and Laura Gomes for a highly efficient and personal service as we navigated the difficult task of finding and renting an apartment from Australia. Laura's professionalism, commitment and courtesy throughout the process was most impressive and ensured a very smooth and excellent result for us.
We highly recommend her and Portico Properties.

Matt was incredibly helpful and receptive. Everything was seamless and it was a very smooth experience.

It was a pleasure working with Matt and the team at Portico.
Would highly recommend.

Great service
From initial viewing to move in, Matt made the process so easy. Very professional and friendly. Would highly recommend. Thank you!!

Currently having an awful experience with Portico Battersea Square.

I have rented my current property since May 2021 and notified Portico of my request to process a change of tenant on the 9th of October. The landlord confirmed his agreement to this.

Portico are refusing to progress the change of tenant on the basis that the property does not have a HMO license, putting me in a position where I am unable to exit the tenancy despite the landlord's agreement and the precedent set by previous changeovers, the most recent of which was only last month (September 2025).

The relevant Lambeth licensing requirements have been in place since December 2021, meaning we have been living / renewing our lease on the property for 4 years without a license.

The extremely rude manager has consistently denied any responsibility, despite receiving an update 2 weeks ago saying that “the landlord gave the ok for the Fire Risk Assessment needed for the license application – our licensing team will be in touch with you asap to book one.” I have heard nothing since and the issue is still outstanding - leaving me trapped in my tenancy agreement.

I will be escalating via the council and property ombudsman.

A week before moving in, they lost us the flat!
We unfortunately had a terrible experience with Portico. We had a 3 bedroom flat in Battersea secured with them (holding deposit paid etc). We were mean't to move into the flat the week after, and my housemate was starting a new job in the city 5 days a week in the office so it was important that we moved in on those timescales. A week before our move in date, we get a call back from our agent saying other tenants have bid higher, even though we has secured the place and housing deposit was paid. We tried to bid higher but with no avail. We were then left with a week to find a new place and also they kept our holding deposit for over 2 weeks so we didn't have this money to go towards a new flat. Please be careful with this estate agents!

Even 1* is too generous for Portico. I initially wrote multiple paragraphs detailing their continuous incompetencies and failings throughout my 5 year tenancy, but I will just say this- I cannot stress enough how nothing is ever easy or straightforward with this company. Their lack of respect and complete disregard towards my flatmates and I was astounding at times, and I dreaded having to try and communicate with them anytime the need arose. If you are looking to rent, l implore you to look elsewhere.

Portico- please do not reply to this with another automated 'sorry to hear this' response as you have with other 1* reviews. It highlights your incompetence further.

Matt was our estate agent to rent our current property and he was amazing! He was great at showing us around and answering our questions. His communication throughout the application and offer process was incredible.

I recently viewed a number of properties with Portico Property and my experience was extremely smooth. Jodie especially went above and beyond and her knowledge and warming nature is what made our experience so smooth. Thank you!

I have just had the best experience with Portico Battersea and my agent Jodie. After renting in London for 15 years, this has by far been the smoothest experience with an estate agent to date!!

Exploiting desperation across the rental market in London, Portico squeeze every penny possible from tenants.

They refuse to put into writing claims they make. Firstly they made it compulsory we take out tenant content insurance (8x more expensive than competitors) through their sister company or the offer couldn’t be considered. Secondly, they told us we must take it out for each person named in the property! Not how contents insurance works.
All very illegal, but as others experience you have little choice but to use the exploitative companies.