Portico Property - Shepherds Bush Avis 

27
•
TrustScore 4.5 sur 5

4,7

Askew Road 127, W12 9AU London, England, GB

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This was our worst experience whilst renting in London for this past decade. In summary communication with the Shepherds Bush team was always awful with delay responses to issues (4 weeks average... Voir plus

Noté 5 sur 5 étoiles

I would thoroughly recommend Portico. Caroline Watkins and her team, including Paul and Claire went above and beyond what is normally expected of an estate agent when helping me with the sale of my fl... Voir plus

Noté 5 sur 5 étoiles

We bought and sold our flat in W3 through Portico Askew Road. I couldn't recommend Portico enough for their years of expertise and hard working team. Caroline, Marcela, Paul and Claire did a brillia... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière
  2. aussi dans
  3. Homme à tout faire
  4. Investissements immobiliers
  5. Maintenance immobilière
  6. Société de gestion immobilière

Écrit par l'entreprise

Portico has been helping people navigate London property for generations, combining deep local knowledge with a straightforward, personal approach. We help buyers, sellers, landlords and tenants across London, providing expert advice across sales, lettings and property management. Our teams take the time to understand what matters to you, offering honest, informed advice and keeping you supported throughout your property journey. We believe property should be simpler, with people you can rely on. That means being approachable, knowledgeable and committed to achieving the right outcome for our clients, whether you're moving home, letting a property or looking for your next place to live. With a range of property services and trusted expertise under one roof, Portico is here to make your London property journey easier.

Écrit par l'entreprise

Property experts

We're approachable. We're insightful. We're in it for the long-term.

With a knowledge-driven approach, we deliver advice in a friendly and consultative way. We are committed and supportive, with high levels of communication thanks to our first-class internal training. And most importantly, we’re focused on delivering an outcome that is in the long-term best interests of our clients.

Coordonnées de contact

  • Askew Road 127, W12 9AU, London, England, Royaume-Uni

  • 020 8740 8833

Expert knowledge and guidance.

A passion for London and friendly agents, speak to us today.

4,7

Excellent

TrustScore 4.5 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(27)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Buying a house

Buying a new house is always stressful but Paul Cwiek and Caroline Watkins at Portico helped make it a smooth process. They were very responsive and helpful. Great communication at all times.

23 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Our purchase process that took longer…

Our purchase process that took longer than expected. Paul and Caroline at Portico were a huge source of support throughout this process and went above and beyond to try and speed things up. They facilitated extra viewings, spoke to the freeholder directly and chased solicitors when needed. I found Caroline and Paul easy to contact, they always responded quickly and provided accurate and detailed information where needed. We won’t be moving for a long time, but I would recommend Caroline, Paul and the entire Askew Road branch of Portico to anyone needing to buy or sell in the area.

Big thank you to Caroline and Paul for getting our purchase over the line!

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I would thoroughly recommend Portico

I would thoroughly recommend Portico. Caroline Watkins and her team, including Paul and Claire went above and beyond what is normally expected of an estate agent when helping me with the sale of my flat. They were all polite, helpful and diligent throughout what proved to be a protracted sale. First rate

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Swift efficient sale in W12

Thanks to the great team at Portico Shepherds Bush my flat in W12 was sold swiftly and efficiently. Caroline, Paul and Claire were knowledgeable and reassuring throughout the process. They have huge experience of the market and their advice was spot on. They were unfailingly supportive and always available on email or by phone to help with queries or concerns. I knew from the start that I was in very good hands.

2 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience with Portico was great

My experience with Portico was great, I wouldn’t go with any other real estate agent. Paul helped me through all the process of buying my first property and from the first viewing to any other detail he has been very professional and helpful, Caroline and Gareth as well supported a lot with my questions and any other requirements. All the team is without a doubt something you would like to have to back you up when getting through the process of buying a flat.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing Experience

Paul has been exceptional from start to finish. Sometimes you meet someone who is genuinely kind, sincere, and refreshingly human in a way that is all too rare and Paul is exactly that.

He has struck the perfect balance between professionalism and approachability, always checking in, accommodating short-notice visits so I could measure up, and consistently going above and beyond. His support throughout the process has meant a great deal.

Buying our home through Paul has been an emotional journey, and he has handled it with real care and heart. I couldn’t have asked for a better person to guide us through it.

28 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Professional, experienced, reliable and friendly team

From my first contact with Claire and the team at Portico Property, I have been impressed by their knowledge of the current market and extensive experience in valuating and marketing my flat. I want to convey special thanks to Claire as well as Caroline and Paul at Portico sales dept, for their constant efforts throughout the process of selling my property. Communication was excellent, as one of the team was always available via email or phone, when needed. All the staff are friendly and showed personal interest. I felt able to trust that they would do their very best for me, even when we encountered some unexpected difficulties. I would highly recommend Portico property, as my confidence in their professional services was rewarded with the satisfactory sale of my property.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Portico sales

Portico, Askew Rd office were great. They kept me informed by email and phone. At all times, during the sales process, I felt supported. Their advice was important. Their calmness, bred of great experience, made what is an inherently a stressful time that much more bearable.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Thanks Portico for selling my flat!

Thanks Portico for selling my flat in Acton. To Caroline, who gave me the confidence to go with them in the first place. To Claire, who was incredibly knowledgeable, kind and thoughtful throughout the whole process. To Paul and Marcela, who guided potential buyers round and listened to my feedback about their feedback. It was a team effort, personal and appreciated.

15 août 2025
Avis spontané
Logo de Portico Property - Shepherds Bush

Réponse de Portico Property - Shepherds Bush

Dear Sally Panayiotou

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Perfect Portico experience!

We bought and sold our flat in W3 through Portico Askew Road. I couldn't recommend Portico enough for their years of expertise and hard working team. Caroline, Marcela, Paul and Claire did a brilliant job of selling our flat recently and were incredibly supportive with our move to a house in Acton. Such a warm and friendly team. They always pick up the phone, are brilliant at communicating and updating and make excellent valuations. Thank you Portico team.

14 août 2025
Avis spontané
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Réponse de Portico Property - Shepherds Bush

Dear Susie Charrington

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

FANTASTIC SUPPORTIVE SERVICE

We had a lot of help from these guys, Caroline is fantastic, really would not have happened without her. Thank you so much.
John & Susie & Crew

29 août 2025
Avis spontané
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Réponse de Portico Property - Shepherds Bush

Dear Johnny R

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great experience with Portico purchasing a flat

I had a great experience purchasing my flat with the help of Paul and the team at Portico. Paul was my main contact from the very beginning, and I couldn’t have asked for a better agent to guide me through the process. He was knowledgeable, super friendly, and genuinely supportive every step of the way. He was always available to answer questions, and consistently went the extra mile to make sure everything ran smoothly. His professionalism and friendly approach made a real difference, especially as a first-time buyer.

I'd also like to thank Ameeta, the move agent, who supported the later stages of the purchase. She was diligent with follow-ups, kept me informed, and helped ensure everything stayed on track right through to completion.

I'm truly grateful for the team's dedication and would happily recommend Portico to anyone looking to buy a property. Thank you again for the excellent service!

1 mars 2025
Avis spontané
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Réponse de Portico Property - Shepherds Bush

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Caroline & team

Caroline, Paul and the team were nothing short of excellent. I had had my property on with another company for weeks with no bites. Within one week with Portico I had two excellent cash offers! I am very grateful for their professionalism, dedication and patience working together. Would go directly to them first if I ever move again! Lovely team and grade A job done!

14 mars 2025
Avis spontané
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Réponse de Portico Property - Shepherds Bush

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Exceptional Service from Start to Finish

Caroline and her team provided outstanding service in selling our flat. From the initial valuation to securing an offer within 48 hours, their efficiency was impressive. They organized 6 viewings quickly, and their professional photography and prompt listing process kept everything moving smoothly. Caroline's willingness to work outside normal hours and her team's dedication made what could have been a stressful experience completely hassle-free. Highly recommend for anyone looking to sell their property!

6 avril 2025
Avis spontané
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Réponse de Portico Property - Shepherds Bush

Dear Victoria

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Caroline and the team a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Highly Recommended

Having spent several years and months deciding whether to embark on the stressful journey of selling my property, I finally decided to take the plunge and signed up Portico as Caroline has excellent knowledge of the area and she valued my flat at a realistic price. They didn't fail to disappoint. They were efficient throughout and very well organised, keeping me up to date throughout. I was particularly impressed with the number of viewings I had, followed by a short list of reliable offers, resulting in three bids above the asking price. The team of Caroline, Claire and Paul all work together well and the whole process went through smoothly. I needn't have worried and so I wouldn't hesitate to recommend Portico to handle the sale of properties, particularly in the local area around Askew Road.

11 mars 2025
Avis spontané
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Réponse de Portico Property - Shepherds Bush

Dear Barbara

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Caroline, Claire and Paul a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

We had a very good experience with Paul…

We had a very good experience with Paul when buying our first flat in London. He and the other agents in Portico were super helpful. He kept us updated and was always available to answer questions, making the whole process much less stressful. We’re happy with our new home and would definitely recommend them

17 février 2025
Avis spontané
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Réponse de Portico Property - Shepherds Bush

Dear Tommaso

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Paul a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Flat Sale

Caroline, Claire, Paul were wonderful and very professional in the sale of our property. The whole process was smooth sailing and they kept us informed through out. Their brochure was fabulous and explained the process easily. They are very realistic about the pricing of our property and Knowledgeable about the area. We had a lot of interest and footfall from the very first week and sold above the asking price. I would not hesitate to recommended them. They were the first and only estate agent we saw and we knew we made the right choice. Thank you.

17 février 2025
Avis spontané
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Réponse de Portico Property - Shepherds Bush

Dear MM

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Caroline, Claire & Paul a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Portico

Portico - Askew - Sales team - Paul

Fantastic experience buying flat.
Paul was very accurate and responsive.
He shown us numerous flats always providing detailed information. He kept us updated along all the buying process and we felt supported.
Great experience, thank you Paul!!

28 novembre 2024
Avis spontané
Logo de Portico Property - Shepherds Bush

Réponse de Portico Property - Shepherds Bush

Dear Consumer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Paul a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Skilled, knowledgeable professionals

They - that’s Paul, Caroline & Claire, were efficient, warm, empathetic & knowledgeable.
I was impressed with the brochure produced which generated lots of footfall .
I was kept up to speed by them throughout the process and their strong local knowledge & connections definitely enabled me to achieve the desired sale price.

2 décembre 2024
Avis spontané
Logo de Portico Property - Shepherds Bush

Réponse de Portico Property - Shepherds Bush

Dear Juliet
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Claire, Paul and Caroline a 5 star rating!

Many thanks
Customer Care Team

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