Posthaste Avis 

304
TrustScore 1.5 sur 5

1,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

What an absolute horrible company, the tracking is barely useful, and my order came from abroad during Friday, and it has still not been delivered during Tuesday. And there is no indication as to when... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I entered delivery instructions on Poste Haste Website. I said put the item in the right hand side of the woodbin under the carport. The driver parked in front of the woodbin but walked past it and p... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ended up taking them to disputes tribunal and winning. These people literally stole my goods. They marked them as delivered then kept them and never tried to contact me. It took months to find them... Voir plus

Noté 1 sur 5 étoiles

The absolute WORST courier company I have ever been forced to use. I ordered from under Armour and they use these clowns to deliver goods. Well they failed to deliver the package, didn't leave a ticke... Voir plus

1,4

Mauvais

TrustScore 1.5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 72 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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1,4

Tous les avis

(304)

75 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I would give them zero star if there…

I would give them zero star if there was one. Awful service, I don’t understand why this company can still survive on the market!

23 février 2026
Avis spontané
Logo de Posthaste

Réponse de Posthaste

Hi Jessica,

We’re sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide.

We’d appreciate the opportunity to understand what went wrong and work toward a resolution. Please get in touch with us at marketing@posthaste.co.nz so we can look into this further.

Kind regards,
The Post Haste Group Team

Noté 3 sur 5 étoiles

Proven themselves this time

First up, I openly admit to been quick to slam poor service however this recent delivery from Post Haste , Auckland to Canterbury, has exceeded all expectations, the parcel dispatched on the 17th delivered today the 19th, that is exceptionally well done Post Haste, I’ll now forget the past experience as a one off.

19 février 2026
Avis spontané
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Réponse de Posthaste

Hi there,

Thank you for taking the time to share this — we really appreciate you coming back to let us know. We’re pleased to hear this delivery exceeded your expectations and that it arrived so quickly from Auckland to Canterbury.

Thanks for giving us another chance, and we’ll be sure to pass your feedback on to the team.

Kind regards,
The Post Haste Group Team

Noté 1 sur 5 étoiles

The most useless courier company there…

The most useless courier company there is. They really should re name themselves “NO HASTE”
Avondale to Albany picked up on the 9th of February delivered on the 16th of February WTAF!
Worst service ever!

9 février 2026
Avis spontané
Logo de Posthaste

Réponse de Posthaste

Hi there,

We’re sorry to hear about your experience and understand how frustrating a delay like this would be. This is not the service standard we aim to deliver.

Please get in touch with us at marketing@posthaste.co.nz with any tracking details so we can investigate and work toward a resolution.

Kind regards,
The Post Haste Group Team

Noté 1 sur 5 étoiles

Basically scammers

Basically scammers. Would do half a star if I could. Can’t even understand the handwriting on the form they left, looks like another language

28 janvier 2026
Avis spontané
Logo de Posthaste

Réponse de Posthaste

Hi Ciaran,

Sorry to hear about your experience — we apologise for the confusion caused by the card left for you.

We’d recommend giving your local Post Haste branch a call so the team can clarify the details and help get this sorted as quickly as possible.

Kind regards,
The Post Haste Group Team

Noté 2 sur 5 étoiles

Delay and communication issues

Parcel was expected 26th. Tracking showed 'authorised delivery RD1' . When I rang to find out what this meant I was politely told it would be delivered by local teams. I was not made aware it would be the following day and delivered by NZ Post. Packaging was broken and 900 nzd article dirty. More care, better communication and clarity on rural deliveries please

27 janvier 2026
Avis spontané
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Réponse de Posthaste

Hi Julie,

We apologise for the confusion and for not explaining this more clearly when you got in touch. Rural deliveries involve handover to a local delivery partner, but we should have better explained the timing and what to expect.

For damage claims, the next step is to contact the sender directly, as they’re best placed to lodge this with us and arrange a resolution for you.

Kind regards,
The Post Haste Group Team

Noté 1 sur 5 étoiles

Don't waste your time with instructions, expect the lowest quality of work.

Actually, zero stars.
Parcel had note on it to be put on the BACK balcony... Even had directions stating that the back balcony was at the rear of the house. Got home to fine it's just plonked on the front porch. Both gates were left open so driver didn't even need to open a gate, but still too lazy to put the parcel where they were asked to. If my parcels get stolen in the future and you were responsible for delivering them, you will be charged with theft.
Zero stars.

21 janvier 2026
Avis spontané
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Réponse de Posthaste

Hi Barbara,

We’re sorry to hear this and understand why you’re frustrated. Clear delivery instructions were provided and should have been followed, and we apologise that this didn’t happen in your case. This is not the standard we expect from our drivers.

Kind regards,
The Post Haste Group Team

Noté 1 sur 5 étoiles

Can't call their 0800 number from a mobile phone.

It's incomprehensible how a company that delivers a service, prohibits customers from contacting their 0800 number, using a mobile phone. What century are these people in? 99.9% of the population operates using a mobile phone, and while being on the go. What a complete waste of time.

12 janvier 2026
Avis spontané
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Réponse de Posthaste

Hi Colleen,

Please refer to the branch contacts page on our website - this has the most up-to-date phone numbers for each branch.

Kind regards,
The Post Haste Group Team

Noté 1 sur 5 étoiles

Overnight Delivery - Overweek Delivery!

My overnight delivery became an over week delivery. I was fobbed off with promises and statements far from the truth. I have asked the company who sent my order to NEVER use Post Haste Napier for my future orders. I can’t speak for other franchise holders, but Napier need to get reliable, honest staff and up their game

12 janvier 2026
Avis spontané
Logo de Posthaste

Réponse de Posthaste

Hi Cecilie,

Thank you for taking the time to share your experience. We’re very sorry that your overnight delivery was delayed and that the communication you received did not meet expectations — this is understandably frustrating and not the level of service we aim to provide.

Kind regards,
The Post Haste Group Team

Noté 1 sur 5 étoiles

Horrible

This company needs to get their act together don’t know how they’re still in business with all the bad reviews. My parcel was supposedly picked up a week ago since then the tracking has not had a single update apart from the first one saying it has been picked up. I emailed yesterday and and they said it would be delivered yesterday or it will definitely be Friday, guess what it didn’t come either days and still no update on the tracking page.

9 janvier 2026
Avis spontané
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Réponse de Posthaste

Hi EJ,

Thank you for letting us know. We’re very sorry for the frustration this has caused — this is not the experience we want for our customers.

To help us investigate and resolve this as quickly as possible, please get in touch with us at marketing@posthaste.co.nz with your tracking number and delivery details. We’ll follow up directly and make sure we get clarity on what’s happening with your parcel.

Kind regards,
The Post Haste Group Team

Noté 1 sur 5 étoiles

Not reliable they won’t notify if they…

Not reliable they won’t notify if they are going to deliver on certain day and just leave notes and when u book to collect parcel it will be missed placed latest please don’t choose them for delivering good coz the aren’t trustworthy

8 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Post Haste Courier forced mailbox open

So the post haste courier forced my letterbox open, there was a padlock to secure the mailbox couldn't be opened but he forced it open as to lazy to walk to door. Rang post haste and was told you can't assume the courier did that. Pretty obvious he did that. Have photo.

7 janvier 2026
Avis spontané
Logo de Posthaste

Réponse de Posthaste

Hi Donna,

We’re very sorry to hear about this experience.

We take concerns like this seriously and would like to investigate further. If you’re able to, please send the photo you mentioned along with the delivery address and tracking number to marketing@posthaste.co.nz
so we can escalate this with the local depot and driver.

Kind regards,
The Post Haste Group Team

Noté 1 sur 5 étoiles

don't seem to understand what the word…

don't seem to understand what the word "haste" means. I don't think I've ever had anything delivered hastily by them, let alone on time.
Not as bad as Toll to be fair, but should rebranded Post Lackadaisical so as not to give customers expectations they can't meet.

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast shipping

I'll be honest, their shipping is faster for me in POSTHASTE rather than NZPOST itself, I'm surprised from all the bad reviews... I've had multiple packages that used the POSTHASTE courier and before I didn't know about it until my packages began to use this courier and all my packages are international.

22 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I thought Aramex was bad

I thought Aramex was bad, but Post Haste is just on another level. I have being waiting for delivery from Nelson since 18th of November. I lodged an enquiry at at the end of November. Initially they said that they did not have it on their system, although the tracking number was registered. Then they said that they found it and wrote me: "I am currently following up with our fleet team to see if we can get this delivered to you as soon as possible." It was on 2nd of December. My parcel still has not been delivered. Meanwhile, an overseas company used Posthaste for their delivery in NZ, my second parcel has been sitting with them since 7th of December and I cannot even get a response to my enquiry. If I could give 0 stars, I would. I do not recommend anyone to use Posthaste services.

17 décembre 2025
Avis spontané
Logo de Posthaste

Réponse de Posthaste

Hi Galina,

We’re very sorry to hear about the delays and frustration you’ve experienced — this is not the level of service we aim to provide.

Please could you email your tracking numbers and any relevant details to marketing@posthaste.co.nz
so we can investigate both parcels and follow up directly with the team to get this resolved as quickly as possible.

Kind regards,
The Post Haste Group Team

Noté 1 sur 5 étoiles

The Delivery Driver dumped the box in…

The Delivery Driver dumped the box in our Busy Orthopaedic Clinic. I asked him nicely if he could wheel it (on the trolley) as it was VERY Heavy (12 bottles of Gin), to the office 3 meters away and he said it was not his job......I had to pick it up and have pulled a muscle in my back. Merry Christmas Poste Haste :(

15 décembre 2025
Avis spontané
Logo de Posthaste

Réponse de Posthaste

Hi there,

We’re very sorry to hear about this experience — that interaction and outcome are not acceptable. Our drivers should always act professionally and be mindful when delivering heavy items.

We sincerely apologise for the inconvenience and distress caused.

Kind regards,
The Post Haste Group Team

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