Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I wouldn’t even give one star but you have to to be able to type I never received my pot set of 20 it’s been over a month and I can’t even reach anyone. Sold me a dream and I’m pissed

Noté 1 sur 5 étoiles

I can only describe my personal experience The item I purchased was reduced in their "sale" this was then rejected and refunded out of stock even though their other website and ebay account... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

⚠️ Buyer Beware ⚠️ I bought a set of GreenPan cookware earlier this year and after less than seven months of careful use, the non-stick coating on two frying pans started peeling. When I... Voir plus

Noté 1 sur 5 étoiles

Placed an order on 2nd April, received Email on the 3rd stating order could not be fulfilled and full refund would be issued. 3 weeks later, still NO REFUND! There are no excuses for this and this... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. Magasin de plans de travail

Informations provenant de diverses sources externes

Pots and Pans has special offers and discount prices on a range of cookware, kitchen knives, dining and tableware, small electricals, tools, barware and much, much more!


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

334 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,4

Tous les avis

(334)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exellent Service

very efficient, good value, swift service. Slightly let down by using Parcel Force, who, let me say, were less than efficient !!. .I would highly recommend Pots & Pans.

1 décembre 2012
Avis spontané
Noté 4 sur 5 étoiles

Thanks go to the email communication.

After a really confusing web purchase when a so called free gift was charged (and I didn't want it anyway!) the transaction was sorted via email ( by Lucy I think?)
Sadly the item I wanted was out of stock - shame the website can't tell you that, but another colour was offered and delivery was really fast.
The best thing about this was the email communication - fast and efficient and would mean I would use again.

1 décembre 2012
Avis spontané
Noté 3 sur 5 étoiles

very good if you are patient

Most of my order for new saucepans, was delivered promptly but I waited a month for the last item, a wok.I was given no indication when ordering that it was out of stock.Only found out when order arrived minus wok.I was then promised another date but had to follow up, always apologies.Bit of a nuisance as had changed to Induction hob so really needed the wok.Such a shame as price and quality seem good.

21 novembre 2012
Avis spontané
Logo de Pots and Pans

Réponse de Pots and Pans

Dear Mrs Bignell,

I'm very sorry to hear about your experience with the late delivery. Any items which are not immediately available on an order are normally highlighted to the customer with an Out of Stock Notification email and I'm very sorry that this didn't happen for you.

Please accept our sincerest apologies.

Kate
Pots and Pans Customer Service

Noté 5 sur 5 étoiles

Great Customer Service

Excellent communication from Pots and Pans. The item arrived the very next day. I had a problem with shipping costs but it was dealt with in a very professional manner. Would definitely use Ppots and Pans again. Thankyou.

19 novembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Just what I was after!

After searching online for good deals on induction compatible pans, I came across Pots and Pans. The price was great, fast delivery and very good products!

I would certainly use them again and recommend to a friend - many thanks!

18 novembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Would highly recommend - Ace Service!

Ordered a set of Global Knives from Pots and Pans and am very happy overall with the service which was very quick, packaging was excellent and even a free gift! Would recommend to others.

18 novembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Customer service beyond compare.

Unbelievable service - really fast delivery. I stupidly ordered a pan set for my new induction hob that could be used on all hobs except an induction one. New set of saucepans arrived within 24 hours and with no extra postage charge. Friendly helpful staff.

18 novembre 2012
Avis spontané
Logo de Pots and Pans

Réponse de Pots and Pans

Dear Customer,

Thank you so much for your kind review, it's always great to hear such good feedback and I've passed your comments onto our staff who very happy to hear them. If you need any more pans for your induction hob don't hesitate to contact us again.

Yours,

Kate
Pots and Pans Customer Service

Noté 5 sur 5 étoiles

Speedy, Super Company

Whilst the item I ordered was initially out of stock, I was immediately emailed and notified with an approximate delivery date. The item was dispatched quicker than predicted, however unfortunately ParcelForce don't know their a*se from their elbow. However that being said, please don't let this put you off Pots & Pans!

7 novembre 2012
Avis spontané
Noté 5 sur 5 étoiles

excellent and prompt service from pots and pans

after placing my order the staff at pots and pans kept me informed by email as to the status of my order which they forefilled promptly. my order arrived very quickly and in excellent condition. i would recommend this company to anyone considering a purchase of kitchen equipment

6 novembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Speedy Gonzalez?

I never cease to be amazed by the speed of delivery from Pots & Pans.
Every order has been delivered within 24 or 48 hours, despite only paying for standard delivery.
Keep up the good work.

6 novembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Pots and Pans

This was a completely hassle free transaction,excellent product, good communication,excellent delivery time well packaged a very happy customer thank you would recommend to anyone

6 novembre 2012
Avis spontané

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