Your service has always been good apart from the delivery provider Every, they are the worst delivery company via a latest poll. The delivery came between the given times and I was in, the doorbell r... Voir plus
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Lisez les avis des autres
We’re on our second American-style, plumbed-in, Fridge- Freezer. Having seen the price of Samsungs filter cartridges, I searched for an alternative and having found Pozzani, with cartridges costing a... Voir plus
I bought a replacement filter for my astracast filter tap(now discontinued) last year but never got round to fitting it.A couple of weeks ago I went to fit it and realised it was the wrong sized one.... Voir plus
I've made four orders so far this year for Jura water filters and cleaning tablets from Pozzani (coffee-filters.co.uk) and I'm very pleased. Buying three items to get a discount, the price is the b... Voir plus
À propos de l'entreprise
À propos de Pozzani
Informations provenant de diverses sources externes
Welcome to Pozzani Pure Water PLC
Pozzani are one of the leading manufacturers of water treatment products in the UK, which include drinking water filters, water softeners, reverse osmosis filters, scale inhibitors, water chillers, UV systems, as as well as iron removal, fluoride removal, and whole house water filter systems.
Our new range also includes fridge filters, suitable for the American-style models that supply chilled drinking water - we can supply cartridges to fit LG, Samsung, Hotpoint, Kupperbusch, Atag and Amana-wpro models
Coordonnées de contact
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Pozzani
Thank you for your feedback. We can only apologise on behalf of the delivery company. Rest assured we will always try to assist if there are any delivery issues.
Pozzani 5 stars, Evri 0 stars
No problem with your company – Evri haven’t delivered the parcel yet all though according to tracking they have received it. I am chasing it with them
3 décembre 2025
Réponse de Pozzani
Thank you for your feedback. We can only apologise on behalf of Evri for the delay. If you are still waiting for your parcel please do contact us directly
Very bad delivery
This is the 3rd time they have delivered to me with a long delay. They work with Evry and delivery is very difficult. I wrote to them to change, but they won't. I found another company where I will buy from. I don't recommend it.
3 décembre 2025
Avis spontané
Réponse de Pozzani
Thank you for your feedback. We are sorry to hear that you experience delivery problems with Evri. Our choice of carrier is determined by our overall experience of the delivery process and we have found the majority of our Evri shipments arrive well within the agreed timeframe. We are sorry that this is not the case in your experience. We do offer a next day service through DHL or Parcelforce as an option on the website. We will always try to assist with any problems encountered.
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Great service as usual
Great service as usual. I've been ordering replacement filters for my Samsung fridge/freezer for almost 20 years. Pozzani filters are every bit as good as the Samsung.
Ordered and delivered in 2 days.
24 novembre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Easy to order and came within a few…
Easy to order and came within a few days, delivered to my local Post Office as requested.
24 novembre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Ordered and delivered very easily and…
Ordered and delivered very easily and quickly.
Never had a problem with previous orders either
28 octobre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Good products, excellent service.
Am a long time customer would not get fridge filter from anyone else. Good products and excellent service.
25 octobre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
easy to find and order replacement…
easy to find and order replacement filters and UV tube. parts arrive very quickly
26 août 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Used the company many times over…
Used the company many times over several years. Always good and efficient service
27 septembre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Very prompt good service as usual
26 septembre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Quick advice following my contact…
Quick advice following my contact request and filters were delivered well packaged and on time. Thank you.
26 septembre 2025
Réponse de Pozzani
Thank you for your positive feedback, I will pass your comments onto our customer service team.
Great service from the customer support…
Great service from the customer support team at Pozzani... & very happy with my nitrate reducing filter.. works a treat:-)
25 septembre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated. I will pass on your comments to our customer support team!
Lost goods sorted quickly and efficiently
The delivery firm appeared to mess up, however customer service sorted it out quickly and efficiently, with replacements sent overnight.
25 septembre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated. I will pass on your comments to our administration team.
Very good value for money water filter
Very good value for money water filter. Easy to install for DIY
Water quality so much better
25 septembre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated.
I ordered the wrong item by mistake
I ordered the wrong item by mistake. They quickly sent out the right product in exchange, with no fuss and no problem.
24 septembre 2025
Réponse de Pozzani
Thank you for your positive feedback, it is appreciated, and I will pass on your thanks to the team.
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